Guest reviews
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All reviews
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Couples
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Families
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Business
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Solo
Overall rating
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9.0 "Terrific location."9.3 "
City centre within easy reach , said 93%." 9.8 "98%liked the proximity to shopping ." 9.7 "Near to public transport , according to 97%." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.8 "88% thought it waseasy to get to the train station ." 7.3 "Easily accessible by car , said 73%." -
8.1 "Great service."9.2 "92% found the
staff to be very friendly ." 7.1 "71% thought theservice was very professional ." -
6.8 "Breakfast is mediocre."
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6.0 "Rooms are ok."6.8 "
Beds were acceptable for 68%." 5.2 "Only 52% saidrooms were clean enough ." 5.5 "Only 55% said therooms were modern ." -
5.7 "Average cleanliness."5.2 "Only 52% said
rooms were clean enough ." -
3.7 "Value below average."0.6 "94% said the
breakfast was too expensive ." -
3.6 "Internet is poor."3.2 "68% said the
wifi quality was bad ."
Overall rating
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9.0 "Terrific location."9.8 "98%
liked the proximity to shopping ." 9.8 "Near to public transport , according to 98%." 9.2 "92%liked the proximity to sightseeing ." 9.2 "City centre within easy reach , said 92%." -
8.1 "Great service."9.2 "92% found the
staff to be very friendly ." 7.6 "76% thought theservice was very professional ." -
6.8 "Breakfast is mediocre."
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6.4 "Average comfort."6.6 "
Beds were acceptable for 66%." -
6.3 "Rooms are ok."6.6 "
Beds were acceptable for 66%." 5.5 "Only 55% saidrooms were clean enough ." 5.8 "Only 58% said therooms were modern ." -
6.2 "Average cleanliness."5.5 "Only 55% said
rooms were clean enough ." -
4.0 "Value below average."0.7 "93% said the
breakfast was too expensive ." -
3.9 "Internet is poor."3.4 "66% said the
wifi quality was bad ."
Overall rating
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8.9 "Location is great."
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8.3 "Great service."9.2 "92% found the
staff to be very friendly ." -
7.2 "Good breakfast."
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6.6 "Vibe was decent."5.2 "Only 52% thought, the
hotel was modern ." -
5.9 "Average cleanliness."5.6 "Only 56% said
rooms were clean enough ." -
5.9 "Rooms are ok."5.6 "Only 56% said
rooms were clean enough ." 5.4 "Only 54% said therooms were modern ." -
3.6 "Internet is poor."3.3 "67% said the
wifi quality was bad ." -
3.5 "Value below average."
Overall rating
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9.3 "Terrific location."
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7.8 "Good service."8.9 "89% found the
staff to be very friendly ." 7.4 "74% thought theservice was very professional ." -
7.6 "Good amenities."
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7.1 "Good breakfast."
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6.6 "Vibe was decent."5.1 "Only 51% thought, the
hotel was modern ." -
6.2 "Average cleanliness."5.7 "Only 57% said
rooms were clean enough ." -
5.8 "Rooms are ok."5.7 "Only 57% said
rooms were clean enough ." -
3.9 "Value below average."
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3.8 "Wellness & sports facilities were not very nice."
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3.3 "Internet is poor."3.0 "70% said the
wifi quality was bad ."
Overall rating
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9.0 "Terrific location."
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7.9 "Good service."9.2 "92% found the
staff to be very friendly ." 7.1 "71% thought theservice was very professional ." -
6.7 "Bar is ok."
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6.5 "Breakfast is mediocre."
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6.4 "Vibe was decent."5.4 "Only 54% thought, the
hotel was modern ." -
5.5 "Average cleanliness."
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5.5 "Rooms are ok."6.5 "
Beds were acceptable for 65%." 5.5 "Only 55% said therooms were modern ." -
3.7 "Value below average."0.7 "93% said the
breakfast was too expensive ." -
3.7 "Internet is poor."3.1 "69% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.0review from
Very rude staff, worst service!:(
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8.0review from
The hotel rooms are excellent, comfortable and spacious, with excellent standard of bedding. Good place to come back to after a gruelling day at exhibitions. Staff very courteous and efficient, nothing too much trouble. Excellent position in the city with some good italian restaurants in the vicinity.This is our third visit for exhibitions in Dusseldorf.Excellent value for money. I think the breakfast is too expensive for what it is. At 9.00 am only a poor selection available and we got the impression that staff wanted to clear the tables. 2x glasses of white wine 17euros! but then we are used to Spanish prices.
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8.0review from
Very nice coffee and breaksfast. Perfect location.
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6.7review from
The beds were comfortable, the bathroom was very clean and big. The room was really perfect. The receptionists were not warm and kind the way I expected as a staff of 4 stars hotel. Not even "Goodbye" on our leaving the hotel. Also the maids were cleaning our room almost whole day so we didn't have our privacy in the room during mid-day. Everyday they knocked at our door after they had cleaned our room so we had to put sign "Do not disturb" all the time.
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4.0review from
location did not tidy the room properly and seemed unaware that two people were staying so only provided one set of pillows and duvets as well as towels until we told them.Liaseez faire attitude of service staff.
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4.3review from
Comfy bed Decor bland, overpriced,
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8.0review from
Swiming pool and sauna. Employes of the hotel very kind
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6.0review from
Although it is in the city it is very quiet, and close to really lovely bars and cafe's and in walking distance to all the shops and amenities, the room was spacious with a good view. Needed air conditioning in the gym, gym mat for sit ups and as stated before a rowing machine!
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6.4review from
cleanliness and overall appearance
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5.2review from
location, room, breakfast,
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7.6review from
Room was good value, sauna, pool, unusual to have tea/coffee making in room (very welcome) in European hotel, excellent breakfast, good TV coverage in English, Pillows slightly uncomfortable (not really a problem), I could not find an electric shaver charging socket in room ?my fault for not looking properly
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8.0review from
The hotel rooms are excellent, comfortable and spacious, with excellent standard of bedding. Good place to come back to after a gruelling day at exhibitions. Staff very courteous and efficient, nothing too much trouble. Excellent position in the city with some good italian restaurants in the vicinity.This is our third visit for exhibitions in Dusseldorf.Excellent value for money. I think the breakfast is too expensive for what it is. At 9.00 am only a poor selection available and we got the impression that staff wanted to clear the tables. 2x glasses of white wine 17euros! but then we are used to Spanish prices.
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8.0review from
Very nice coffee and breaksfast. Perfect location.
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8.0review from
Swiming pool and sauna. Employes of the hotel very kind
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6.7review from
The beds were comfortable, the bathroom was very clean and big. The room was really perfect. The receptionists were not warm and kind the way I expected as a staff of 4 stars hotel. Not even "Goodbye" on our leaving the hotel. Also the maids were cleaning our room almost whole day so we didn't have our privacy in the room during mid-day. Everyday they knocked at our door after they had cleaned our room so we had to put sign "Do not disturb" all the time.
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7.6review from
Room was good value, sauna, pool, unusual to have tea/coffee making in room (very welcome) in European hotel, excellent breakfast, good TV coverage in English, Pillows slightly uncomfortable (not really a problem), I could not find an electric shaver charging socket in room ?my fault for not looking properly
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2.0review from
Very rude staff, worst service!:(
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4.0review from
location did not tidy the room properly and seemed unaware that two people were staying so only provided one set of pillows and duvets as well as towels until we told them.Liaseez faire attitude of service staff.
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4.3review from
Comfy bed Decor bland, overpriced,
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6.0review from
Although it is in the city it is very quiet, and close to really lovely bars and cafe's and in walking distance to all the shops and amenities, the room was spacious with a good view. Needed air conditioning in the gym, gym mat for sit ups and as stated before a rowing machine!
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6.4review from
cleanliness and overall appearance
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5.2review from
location, room, breakfast,
