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Santa Rosa Car Hire

Fri 9/12 Pick-up
12:00
Sat 10/12 Drop-off
12:00
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Santa Rosa car hire reviews and directory

Budget
budget
Car hire reviews:
Good (7.2, 9 reviews)
Car hire locations in Santa Rosa:
2 locations
Budget
Locations in Santa Rosa
2266 Airport Boulevard
+1 707 528 2195
976 Santa Rosa Avenue
+1 707 528 2964
  • 6.9
  • 7.8
  • 7.6
  • 7.6
  • 6.2
Recent reviews
8.8 Excellent
8 Nov 2015
DROP OFF AT OTHER LOCATION
Pros: EASY DROP OFF -FAST PICK UP
Cons: PRICE FOR DROPING OFF AT DIFFERENT LOCATION COULD BE LESS
4.4 OK
7 Nov 2015
Never Again
Pros: The agent at the Santa Rosa Ave. facility was phenomenal. He tried to change my flat tire and got me a different vehicle when he realize we didn't have the key to unlock the Lugnuts on the Volkswagen.
Cons: I rented my car at the Santa Rosa airport facility. A walk around of the car was not done. I was handed the keys and told the car was out the door and to the left. It was dark and there was a huge parking lot to my left. I had to press the door lock on the key fob to even locate my car. The next morning, I had a flat tire, so could not return the vehicle on time, after waiting two hours for roadside assistance and eventually canceling it. I was charged an extra day and a late return fee, which I was assured would be refunded. I tried to call the manager at the Santa Rosa airport facility, but could never reach a person. I was repeatedly transferred over to the national reservation line, where I was treated rudely and abruptly buy all four agents I spoke with. The final one, was the worst. I asked to speak to his supervisor and he told me that he was the supervisor. I was appalled at the treatment and the service I received. In desperation, I finally called a Hertz agent at the Santa Rosa airport, knowing the counter was directly adjacent to the Budget counter, and asked that the Budget agent call me. I never received a call. I will never rent from Budget again
7.6 Good
28 Dec 2015
Not very happy with my rental experience
Pros: The counter agents were very nice and the cars are super close to the terminal.
Cons: There was a very loud clunking sound that came from what I assume was the transmission. It was disconcerting - I was afraid that I would be stranded 25 miles north of the airport. Also, I guess I should have been more knowledgeable, but I was charged a whole day rental fee for being 30 minutes later than the time the counter agent reminded me that I was turning it in. He did not mention that that was beyond the "grace period" The person to whom I gave the contract didn't say anything - the charge just showed up on my credit card.
3.6 Mediocre
19 Sep 2016
Not Clean, Not Clean!!!
Cons: The car seemed as if it hadn't been cleaned from the last occupant. I found paper wrappers and other detritus in the back seat and trunk. The windows and side view mirrors had been poorly cleaned and were a big distraction driving on the road.
10.0 Excellent
6 Oct 2016
Excellent customer service.
Pros: Budget representative was kind and helpful.
10.0 Excellent
8 Oct 2016
Pros: The people who work at Budget in Santa Rosa are so nice!!!!
10.0 Excellent
16 Nov 2016
Pros: The pick up was smooth and quick. The car was so cute and worked great for me. Had plenty of features for an economy car.
2.0 Poor
19 Nov 2016
Poor service
Cons: Budget did not have a full size SUV as reserved. The woman at the counter was only interested in upselling me to a Mercedes SUV. She offered me a "fantastic deal" of only an additional $85/day rather than $165 extra/per day because they didn't have the car I reserved available. I wasted almost an hour at the budget counter and there was no resolution. I ended up walking away and renting from another counter.
8.4 Excellent
1 Dec 2016
Car smelled a bit, but it was a good value.
Pros: No drop off charge. Ease of rental location.
Cons: Car smelled a bit like bad b.o. Vehicle seemed a bit cheap.
Hertz
hertz
Car hire reviews:
Good (6.8, 5 reviews)
Car hire locations in Santa Rosa:
2 locations
Hertz
Locations in Santa Rosa
2200 Airport Blvd
+1 707 528 0834
3155 Santa Rosa Avenue
+1 707 575 0440
  • 6.8
  • 6.8
  • 6.8
  • 6.8
  • 6.8
Recent reviews
10.0 Excellent
5 Jul 2016
Extremely nice and helpful staff members
Pros: Extremely nice, attentive, and helpful staff member at the Sonoma County Airport terminal/ Hertz counter. He was even able to make a change that the phone-rep couldn't. When trying to make changes on the phone earlier, the rep was very kind and tried to help as much as she could.
Cons: The car had some minor damage, which wasn't inspected or logged by anyone as we picked up the car. This was never a problem, but we felt the need to take photos to be sure.
10.0 Excellent
2 May 2016
Cons: I didnt like that you sold me insurance of another company
2.0 Poor
18 Jul 2016
Horrible Experience!
Pros: Nothing!
Cons: We never got a car. I was told they rented all the cars to others and did not have one for us. I called to tell them we were on our way and they could not find our reservation. Then they found it and said they couldn't find it because I put it in my husbands name. We both have the same name. Worst experience we ever had. We needed to get to the airport.
2.0 Poor
24 Oct 2016
Was not told extra charge would apply to drop off.
Cons: Poor customer service in not insuring I understood office would be closed and airport office would charge for intercity drop off. So 24 hour rental was not 24 hour and rental cost 30$ more than if I had just rented from airport from the start. Agent had plenty of time to shoot the breeze about cats
10.0 Excellent
9 Nov 2016
The customer service was outstanding !!
Pros: Lisa was the associate who handled my car rental agreement. She was very personable and extremely helpful. I will definitely come back to Hertz again when I need to rent a car.
Avis
avis
Car hire reviews:
Excellent (9.2, 2 reviews)
Car hire locations in Santa Rosa:
2 locations
Avis
Locations in Santa Rosa
2266 Airport Boulevard
+1 707 571 0465
976 Santa Rosa Avenue
+1 707 542 2687
  • 10.0
  • 9.0
  • 9.0
  • 9.0
  • 9.0
Recent reviews
8.8 Excellent
2 Mar 2016
Pros: Small airport, no wait, easy transaction.
9.6 Excellent
29 Nov 2016
Pros: The price they quote is the price you pay. In, out and you are done. Return was easy as well.
Cons: Wrong windshield wipers were installed. Had to pay for new ones. Made it inconvenient to resolve issue.
Enterprise
enterprise
Car hire reviews:
Excellent (10.0, 1 reviews)
Car hire locations in Santa Rosa:
3 locations
Enterprise
Locations in Santa Rosa
1621 Cleveland Ave
+1 707 545 2888
2200 Airport Blvd
+1 707 570 3600
2979 Corby Ave
+1 707 579 5664
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
26 Nov 2016
Wonderful staff
Pros: All of the staff were wonderful but Kenny took great care of us!
National
national
Car hire locations in Santa Rosa:
1 location
National
Locations in Santa Rosa
2200 Airport Blvd
+1 707 570 3600
Sixt
sixtrentacar
Car hire locations in Santa Rosa:
1 location
Sixt
Locations in Santa Rosa
2200 Airport Boulevard
+1 707 523 1676
17 travellers who hired a car in Santa Rosa gave the car agency they used an average rating of 7.5

Car hire locations in Santa Rosa

Car hire near Santa Rosa

Santa Rosa
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