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Little Rock Car Hire

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Little Rock car hire reviews and directory

Alamo
alamo
Car hire reviews:
Good (7.9, 33 reviews)
Car hire locations in Little Rock:
1 location
Alamo
Locations in Little Rock
1 Airport Rd
+1 888 826 6893
  • 7.7
  • 7.8
  • 8.1
  • 7.7
  • 8.2
Recent reviews
5.6 OK
16 Feb 2017
Cons: Drop off- no one to process car outside. Sign on booth said to proceed inside. Went inside and stood in line only to be told that I needed to go back outside to another company's booth. No one was in the booth. Someone from yet another booth came oover and offerred to help, but could not guarentee assistance because they needed to get into another system. The gentleman was nice and was finally able to check me in. Solution: Staff appropriately and update signage.
2.0 Poor
19 Oct 2015
Never again
Pros: Nothing
Cons: Able to confirm rental online with bank card but unable to use at counter without a flight number. I'm sorry is the rule that the only people that rent a car for the weekend is people that have flown. Seriously rental car companies need to get step up. Thia whole experience was annoying and time consuming. Like I the customer have all frigging day.
10.0 Excellent
8 Nov 2015
Smooth and easy
Pros: How easy everything was
Cons: Problems at drop off -- did not get receipt.
10.0 Excellent
29 Nov 2015
excellent value
Pros: Very friendly service at pickup, excellent price.
Cons: n/a
10.0 Excellent
18 Dec 2015
Pros: Love the Ford Fusion; Alamo staff was courteous and very helpful
8.0 Good
3 Apr 2016
Good
Pros: New vehicle. Very nice.
Cons: Always expend much more than what the reservation shows
9.6 Excellent
17 Apr 2016
Easy pick up and drop off
Pros: The service agent, Geri, was wonderful. And the process to check in was quick. The price could not be beat either.
Cons: Nothing really. The car had a heavy air freshener smell - I think someone had been smoking in it - But that is a minor complaint.
8.0 Good
31 May 2016
Service was very courteous & efficient on pickup
Pros: Enjoyed the Chevy eclipse, good gas mileage, comfortable ride. Liked the back up camera, radio, seat adjustment. Check-in clerk at Alamo counter quoted me $316.00, after we took off insurance at pick-up.
Cons: I returned the car on time, full of gas. The national rental rep printed up my bill as $349.00. I went inside to talk to manager, national counter was covering for Alamo. The only charge they could pull up was $349.00. So I was not pleased with increase in price when I returned the car.
4.0 Mediocre
8 Jun 2016
Pros: The agents were very nice in both Duluth and Arkansas
Cons: We were driving the car from Arkansas to Duluth, MN. The car stunk and the seats were all stained. The car did not have cruise which would have been a great thing to have with such a long drive. It was $162 for a 1 day rental. For that price, I would think that we would get a better car that was clean, did not stink and had basic features (cruise).
6.0 OK
9 Jul 2016
Pros: Good
Cons: Price
Enterprise
enterprise
Car hire reviews:
Excellent (8.2, 13 reviews)
Car hire locations in Little Rock:
5 locations
Enterprise
Locations in Little Rock
1 Airport Rd
+1 501 537 2880
11301 West Markham
+1 501 227 7368
200 South Broadway
+1 501 376 1919
6523 South University
+1 501 562 6623
9804 N Rodney Parham Rd Ste 1
+1 501 227 0622
  • 7.8
  • 8.6
  • 8.9
  • 8.0
  • 7.7
Recent reviews
10.0 Excellent
14 Jan 2017
Pros: The service was great.
8.0 Good
4 Dec 2016
Pros: In store service was helpful and nice; the car was great and the staff were attentive and supportive.
Cons: Enterprise website and "24 hour service" are horrible. There's no way to alter plans, should you need to
10.0 Excellent
18 Oct 2016
Pros: Was initially contacted by the office prior to my trip about my reservation. This helped to give me a point of contact and put my mind at ease. When I arrived in Little Rock the service was professional, efficient and friendly. One of the best rental experiences I've ever had.
6.4 Good
7 Nov 2016
When you reserve a car....
Pros: I liked the ease of drop off. The Pick up was another story...
Cons: ..when I went to pick up the car i reserved they were out of the type I wanted, so I ended up with an SUV. On top of that the sales person was very pushy about dropping the insurance I got through Kayak so that I could get theirs.
6.0 OK
15 Feb 2017
Disaster
Pros: Convenience of picky up at airport.
Cons: The car I reserved was not available resulting in my being charged ten dollars more per day. The car was not cleaned prior to pick up. There was a problem with the car pulling slightly to the right from the beginning, which turned out to be the result of a damaged tire and a slow leak.
8.0 Good
21 Mar 2017
Pros: My only complaint; I was charged about $150 drop off fee that was never quoted to me!!!!! Thank You
10.0 Excellent
28 Nov 2016
great and convenient service
Pros: They took good care of me and made sure that everything was to my liking before letting me hit the road.
6.4 Good
5 Aug 2016
Like dealing with used car salemen
Pros: Car was clean, full of gas and didn't smell like cigarettes. The guy that checked us in was very friendly and helpful.
Cons: Paid for a full size car and the guy in the parking garage tried to put us in a micro SUV. Had to demand a full size car and you'd thought I'd asked them to cut off their right arm. The attendant then drove dangerously fast through the parking garage when bringing around the car. He was more concerned about looking cool than providing any customer service.
9.6 Excellent
22 Feb 2016
Nice, quick, easy
Pros: I had to pick my car up after a very late flight in a small airport. I was worried I would have a hard time picking up my car, but it was very easy. Both the pick up and drop off attendants were very professional and friendly. The car was economical, and just what I wanted.
2.8 Mediocre
19 Jul 2016
Cons: Took forever to get the car. They couldn't find the reservation at first. Had no pen to sign the paperwork with. Then the car stunk of cigarette smoke and another car that's didn't smell wasn't available. Trying to make the reservation no one would answer the phone at the desk at the little rock airport. Very disappointed in enterprise this time.
Dollar
dollar
Car hire reviews:
Good (6.6, 12 reviews)
Car hire locations in Little Rock:
1 location
Dollar
Locations in Little Rock
1 Airport Road
+1 866 434 2226
  • 6.3
  • 6.8
  • 6.7
  • 6.2
  • 7.2
Recent reviews
2.0 Poor
27 Oct 2015
Cons: I thought I rented a compact car but I received an economy and paid for compact. I told the agents that the website says a Chev Spark is economy, they disagreed. The car was filthy.
10.0 Excellent
3 Nov 2015
Definitely Will Rent Again
Pros: The employees were very fast and helpful. They also had the best price. The car was immaculate and drove great.
6.0 OK
24 Nov 2015
Cons: No electronic adjustor for side mirrors
8.4 Excellent
29 Nov 2015
Pros: Attendant came out when we returned. He took care of everything and I didn't have to go inside. Very nice and accommodating.
Cons: First was told there were no cars available matching what I was told on reservation. Said they were 20 cars short. Magically came up with a car. Said it just was returned from oil change. Brand new car , highly unlikely. Counter worker not accommodating and basically said there was no car. I pressed the issue of giving me something bigger. She refused and that's when the other car magically showed up.
3.6 Mediocre
29 Nov 2015
Don't waste your time with DOLLAR
Pros: They didn't try to sell me additional insurance.
Cons: Counter was closed when I tried to pick up car after flight landed. Had to rent with another company for a day. AWFUL experience upon return to XNA also.
8.8 Excellent
26 Sep 2016
Cons: Had to return the first car I rented since the tire light came on before I even got to the highway. Was able to get a second car fairly quickly.
2.0 Poor
29 Sep 2016
Cons: There was no one there when plane arrived. They said they would wait and went home. Stuck in airport.
10.0 Excellent
2 Oct 2016
Pros: Service from Little Rock desk reception person, Amanda, was excellent. She was very professional and pleasant to work with.
Cons: No issues.
5.2 OK
24 Oct 2016
Would not rent from Dollar in Little Rock again
Pros: Comfortable car with good gas mileage & good acceleration.
Cons: Windshields inside & out were filthy. No washing fluid to clean it. No attendant to go over the car with us when we picked it up. We had to go inside to return the key. Couldn't just give it to the attendant. The glove compartment was loaded with the last 3 previous renters rental paperwork. No one bothered to clean it out. When we complained to the attendant at drop-off, he said he can't get anyone to do anything, that just about everyone that works for the company was lazy & really don't do any cleaning to speak of. Not good hearing that from an employee!
9.6 Excellent
18 Nov 2016
Pros: Everything was great on my trip, the car was clean. The pick up counter was helpful and courteous.
Cons: Turn In took a two step process, could of been accomplished at one. You turn keys in by where the cars are dropped off and picked up, then to get your receipt or final check-out you have to go to the counter inside to get this accomplished.
Budget
budget
Car hire reviews:
Good (7.1, 9 reviews)
Car hire locations in Little Rock:
2 locations
Budget
Locations in Little Rock
1 Airport Road
+1 501 376 1233
600 South University Avenue
+1 501 954 9579
  • 6.4
  • 8.2
  • 7.8
  • 7.1
  • 5.8
Recent reviews
8.0 Good
30 Nov 2015
Meh
Pros: The Budget employees at the Little Rock airport we're very helpful, and all-around great!
Cons: All the extra fees associated with the rental because it was a holiday weekend, that's just silly.
5.2 OK
1 Dec 2015
5 Stars Kayak - 0 Stars Budget
Cons: I approached the Budget counter having priced several options on Kayak, so I knew what pricing was available. The price to buy in person from the counter was over $50 more than to buy through the app and the counter representative could not match Budget's own price. I stepped out of line and booked through Kayak. Bravo to Kayak for giving a good value. Budget - you're pricing policy makes no sense.
8.0 Good
9 Jun 2016
Overall, good, but a suggestion
Pros: I arrived during normal business hours (Little Rock airport), everything went smoothly, the counter-person handed me the cars and indicated which parking slot number to find the car. All good there.
Cons: When I got to the car, I noticed some scratches (showing white through the gray paint) on the liftgate, and a two-foot scratch on the passenger door. I didn't care the scratches were there, but I was concerned I might be held liable. There was no walk around by any attendant, and thought, "if they're not concerned, neither am I." When drop-off time came, the attendant circled the car and asked about the scratches. I explained they were already there, but there was no walk-around. She explained that they don't do walk-arounds, and that next time, I should get an attendant first. Hey, Budget! Why do you put the burden on the customer to decide whether or not they should spend time tracking down an attendant?!? Here's how I will solve it. I won't bother renting from Budget again.
10.0 Excellent
26 Dec 2016
Pros: Good customer service good car great people
8.0 Good
28 Jan 2017
Car stunk like cigarette smoke but all else very g
Pros: Car performed very well and customer service for pick up and drop off were great, but someone had obviously smoked a lot in the car prior to my rental. My clothes and belongings smelled bad as a result. Should not be that way.
10.0 Excellent
24 Mar 2017
great customer service
Pros: the lady was very nice.. helped me in all my questions i asked..let me look at what car i wanted.. great will use again for sure
4.4 OK
18 May 2017
Terrible
Pros: The car itself was fine.
Cons: I reserved to pick up the car at 9 at the McCain Mall Sears. But there weren't any cars there. They still hadn't been delivered from the airport. Another lady had been waiting a long time too. Finally got the car at 10. Also, stood in line for a half hour for the return.
2.8 Mediocre
26 Feb 2017
First time with budget rental!
Cons: I rented a vehicle with Budget first time. Their representative was a employee from Sears and the office was located in the corner of Sears Auto Center. I waited in the line to picked up my rental around 30 minutes.He assigned the different location (an hour away) I requested as a drop off location. I learned that the location was serving between 8am-2pm Monday-Friday when I went back to request a change due to the technical issue of the car. However it doesn't show up online same way. The vehicles are poorly maintanced. I returned my car to the airport. I asked a ride however I received an answer "They don't provide". 100% sure they did not serve the money I paid. No customer satisfaction. Just made my trip more challenge!
7.2 Good
23 Apr 2017
Pros: Pickup and drop off people I dealt with were both great and friendly
Cons: The agent behind the counter was terrible and work was the last place he wanted to be ! It showed in his attitude!
Hertz
hertz
Car hire reviews:
OK (5.9, 6 reviews)
Car hire locations in Little Rock:
4 locations
Hertz
Locations in Little Rock
10500 W. Markham, Ste 109
+1 501 492 5530
2201 Bond Avenue
+1 501 375 7307
401 Colonel Glenn Plaza Loop
+1 501 786 0380
One Airport Drive
+1 501 375 7307
  • 5.7
  • 6.7
  • 6.7
  • 5.7
  • 4.7
Recent reviews
2.0 Poor
27 Mar 2017
No car!
Pros: Though kayak confirmed, it was not really confirmed and hertz called me to apologize. Of course, it was late for me to find another rental mini van!
8.0 Good
10 Oct 2016
Pros: Good response answering my concerns
10.0 Excellent
16 Nov 2016
Pros: Quick service from nice people.
5.2 OK
3 Feb 2017
Meh
Pros: Car was fine.
Cons: Car/envelope with keys wasn't ready. Said the car was at a different (private) airport. Initial person I dealt with was apathetic and condescending.
2.0 Poor
21 Dec 2016
Bad experience
Pros: The car was filthy inside and out when I picked it up. Windows inside, even rear view mirror, were coated With greasy film, apparently car had been used by a smoker. Low tire pressure indicator light was on also. Had a 2 1/2 hour drive in heavy rain 12/11 in the dark on rural roads to my initial destination and condition Of the car made it even more difficult
8.0 Good
25 Feb 2017
Pros: Pick up in Little Rock was easy, there was some confusion regarding pickup location but the service was great there.
Thrifty
thrifty
Car hire reviews:
Good (6.4, 2 reviews)
Car hire locations in Little Rock:
1 location
Thrifty
Locations in Little Rock
1 Airport Rd
+1 877 283 0898
  • 6.0
  • 8.0
  • 6.0
  • 6.0
  • 6.0
Recent reviews
10.0 Excellent
26 Oct 2015
Pretty darn good. Wish the PPG for refueling wasn
Pros: Clean, well-kept, performed perfectly. You might consider letting people know how to access the trunk of vehicles if (for instance) the keyfob doesn't actually open the trunk and (for instance) the interior trunk button doesn't do so either (as was the case with the vehicle I rented) since they'll probably make use of it at some time.
Cons: The refuel price per gallon is rather ridiculous. Sometimes people just run out of time and can't refuel the car. A base cost to refuel + much lower price-per-gallon would be much better overall. (This, alone, would be the only reason I'd look at a different company to rent from in the future.)
2.8 Mediocre
28 Feb 2017
the car I've reserved wasn't the one they gave me
Cons: reserved a 7 seats - they didn't have it they told me to come back the next morning and they still didn't have the car
Avis
avis
Car hire reviews:
Poor (2.0, 1 reviews)
Car hire locations in Little Rock:
2 locations
Avis
Locations in Little Rock
1 Airport Drive
+1 501 376 9151
600 South University Avenue
+1 501 225 2067
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2.0 Poor
23 May 2017
They didn't have car
Cons: They said they had no record of the reservation and I didn't get the rental car.
Eagle Rent A Car
eaglerac
Car hire locations in Little Rock:
1 location
Eagle Rent A Car
Locations in Little Rock
7318 T.p. White Dr.
National
national
Car hire locations in Little Rock:
1 location
National
Locations in Little Rock
1 Airport Rd
+1 888 826 6890
Sunnycars
sunnycars
Car hire locations in Little Rock:
1 location
Sunnycars
Locations in Little Rock
1 Airport Road
76 travellers who hired a car in Little Rock gave the car agency they used an average rating of 7.4

Car hire locations in Little Rock

Little Rock