Overview

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Hotel Santa Cruz Cartagena

Calle de la Moneda 7-54, Cartagena 13001, Colombia
+57 5664 2649

€44+

Overall guest ratings

7.4/10 Good
based on 605 reviews

Review highlights

  • 9.6
  • 9.1
  • 3.5
  • 3.2

Good to know

  • Friendly service

Nearby

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    About

    Located just 3.2 mi (5.2 km) from the airport, Hotel Santa Cruz Cartagena offers drop-off service (available on request). Free perks include English breakfast daily and WiFi. Also, Puerta del Reloj and San Pedro Claver Church and Convent are within just a 10-minute walk.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Room service
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Express check out
    • Airport shuttle (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.4 Good
    based on 605 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 9.1 "Excellent value."
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.0 "70% said the reception staff was great."
    • 5.5 "Breakfast is mediocre."
    • 3.5 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      1.3 "87% said rooms were small."
      1.7 "83% didn't like the uncomfortable beds."
      4.1 "59% said rooms were dirty."
      4.3 "57% had problems with the shower."
      1.6 "For 84%, the rooms looked old."
      2.5 "75% found problems with the furniture."
      0.0 "100% criticized the small bathroom."
    • 3.2 "Disappointing internet connection."
      3.2 "68% said the wifi quality was bad."
    • 2.6 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      1.7 "83% didn't like the uncomfortable beds."
      3.4 "66% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
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    Overall rating

    7.3 Good
    based on 308 reviews
    • 9.6 "Terrific location."
    • 9.1 "Excellent value."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 5.6 "Breakfast is mediocre."
    • 3.6 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.2 "Awful rooms."
      3.2 "68% complained about the bathroom."
      1.2 "88% said rooms were small."
      1.7 "83% didn't like the uncomfortable beds."
      2.5 "75% thought they were poorly maintained."
    • 2.9 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      3.7 "63% thought it was too noisy."
      1.7 "83% didn't like the uncomfortable beds."
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    Overall rating

    7.5 Good
    based on 205 reviews
    • 9.7 "Terrific location."
    • 9.2 "Excellent value."
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 5.3 "Breakfast is mediocre."
    • 4.0 "Rooms are not good."
      4.0 "60% complained about the bathroom."
      3.1 "69% thought they were poorly maintained."
      4.4 "56% said rooms were dirty."

    Overall rating

    6.8 Good
    based on 90 reviews
    • 9.5 "Terrific location."
    • 8.3 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 5.1 "Breakfast is mediocre."
    • 3.4 "Rooms are not good."
      1.1 "89% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
    • 2.6 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou
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