Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Krystal Urban Cancun

Avenida Sayil SM4A, Lote 7, 77500 Cancun, QR, Mexico
+52 998 848 8000

€54+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

7.8/10 Good
based on 925 reviews

Review highlights

  • 7.6
  • 7.5
  • 4.9
  • 3.9

Good to know

  • Comfortable beds
  • Professional service
  • Spacious rooms
  • Great shopping

Nearby

    show all

    About

    With a stay at Krystal Urban Cancun, you'll be centrally located in Cancun, convenient to Malecon Americas Shopping Mall and La Sagrada Familia Parish. This hotel is within close proximity of Amerimed Hospital and Royal Yak Casino and Sports Book.

    Rooms

    Make yourself at home in one of the 211 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

    Amenities

    Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including an outdoor pool and a fitness center.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

    Less More Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Child pool
    • Pets not allowed
    • Free valet parking
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 925 reviews
    • 7.6 "Good service."
    • 7.5 "Good location."
    • 7.2 "Good breakfast."
    • 6.5 "Rooms are ok."
    • 5.5 "Beach is so-so."
    • 4.9 "Not very clean."
    • 3.9 "Internet is poor."
    • 3.8 "Disappointing food."
    • 3.8 "Bar is not good."
    • 2.2 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    7.9 Good
    based on 416 reviews
    • 7.4 "Good breakfast."
    • 7.2 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.1 "Good location."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.7 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 5.2 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 4.0 "Disappointing food."
    • 3.9 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 2.6 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    7.9 Good
    based on 268 reviews
    • 7.8 "Good location."
      9.4 "94% liked the proximity to shopping."
    • 7.4 "Good breakfast."
    • 7.4 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 6.5 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 4.8 "Vibe wasn't good."
    • 4.7 "Pool is below average."
    • 4.5 "Not very clean."
    • 4.2 "Internet is poor."
    • 3.7 "Disappointing food."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 18 reviews
    • 8.7 "Good value."
    • 7.7 "Good location."
    • 6.4 "Rooms are ok."

    Overall rating

    7.6 Good
    based on 222 reviews
    • 7.8 "High comfort."
      9.3 "93% thought rooms were spacious."
      8.0 "80% said the beds were comfortable."
    • 7.6 "Good location."
      9.6 "96% liked the proximity to shopping."
    • 7.5 "Good service."
      7.8 "78% thought the service was very professional."
      8.8 "88% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 6.6 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 5.2 "Beach is so-so."
    • 5.0 "Pool is mediocre."
    • 4.8 "Not very clean."
      0.0 "Dirty pool, said 100%."
    View all review categories
    Good to know
    "Comfortable beds"
    "Professional service"
    "Spacious rooms"
    "Great shopping"
    data provided by TrustYou

    Recent reviews


    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close