Pros (+) The location,janitor and cook was good.
Cons (-) The receptionist.
3 stars
Hotel Hacienda Cancun
Av. Sunyaxchen Lote 39 y 40, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 884 3999Photos of Hotel Hacienda Cancun
Overview
Hotel with a 24-hour front desk, a quick walk to Las Palapas Park An outdoor pool, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a vending machine are onsite. Hotel Hacienda Cancun offers 38 air-conditioned accommodations with complimentary toiletries and ceiling fans. Cable television is provided. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool.
Amenities at Hotel Hacienda Cancun
- Outdoor pool
- Free Wi-Fi
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
- Meeting/Banquet facilities
- Internet
- Parking
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Shampoo
- Dustbins
Services and conveniences
- Wake-up service
- Express check-out
- Concierge service
- Meeting/Banquet facilities
- Tour desk
- 24-hour front desk
Bathroom
- Toilet
- Toilet paper
- Public bath
- Shower
- Private bathroom
General
- Soundproof rooms
- Family rooms
- Tile/marble floor
- Storage available
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Parking and transportation
- Parking
- Airport shuttle
Accessibility and suitability
- No smoking
- Designated smoking area
Outdoor
- Terrace/Patio
- Garden
Pool
- Pool towels
- Outdoor pool
Bedroom
- Wardrobe or closet
Dining
- Vending machine (drinks)
Health and safety
- Daily housekeeping
Reviews of Hotel Hacienda Cancun
7.5
Good
2368 verified ratings
Wonderful
568
Very good
384
Good
483
Okay
261
Fair
294
Mediocre
142
Poor
236
Summary of reviews
Guests say
Guests appreciated the good location and value for price, with many mentioning the convenience of nearby restaurants and attractions. However, several reviews highlighted significant cleanliness issues, including unpleasant odors and dirty facilities. Service was also a concern for some guests, particularly with the reception staff. Overall, while the hotel offers decent value, improvements in cleanliness and service are needed.AI-generated from customer reviews
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Score by provider
7.5 out of 10
1548 reviews
7.2 out of 10
3 reviews
6.5 out of 10
3 reviews
All reviews
Location
Av. Sunyaxchen Lote 39 y 40, 77500 Cancún, Quintana Roo
What's nearby
- Glorieta del Ceviche0.8 km
- Estadio de Beisbol Beto Avila1.3 km
- Estadio Olímpico Andrés Quintana Roo1.5 km
- Puerto Cancun2.3 km
- Puerto Juarez3.3 km
- Gran Puerto3.3 km
- La Gran Plaza3.5 km
- Poliforum Benito Juarez6.8 km
- Cancun Golf Club at Pok Ta Pok7.8 km
- La Isla Shopping Mall9 km
- Cancun Convention Center9.1 km
- Hard Rock Cafe Cancun9.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Hacienda Cancun
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.7 |
|---|---|
Distance to city centre | 0.7 km |
Nearest airport | Cancun |
Distance to airport | 14.8 km |