Overview

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Great Parnassus Family Resort

Boulevard Kukulcan Km 16.9, 77550 Cancun, QR, Mexico
+52 998 287 1400

€156+

Overall guest ratings

7.8/10 Good
based on 1,804 reviews

Review highlights

  • 8.9
  • 7.9
  • 5.8
  • 4.8

Good to know

  • Friendly service

Nearby

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    About

    This 12-story all-inclusive hotel is located on the beach in the Cancun Hotel Zone, 30 minutes from downtown, close to Luxury Avenue, Playa Delfines, and La Isla Shopping Mall.

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    Expedia

    AMENITIES

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Child-friendly
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pets not allowed
    • Steam room
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
    • Babysitting or child care
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Hot tub
    • No smoking
    • Playground
    • Pool table
    • Private beach
    • Golf
    • Indoor pool
    • Washer/dryer available in-room
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    based on 1,806 reviews
    • 8.9 "Location is great."
      9.8 "98% appreciated the closeness to the beach."
      9.6 "96% liked the proximity to sightseeing."
      7.9 "79% liked the proximity to shopping."
      9.3 "Good access to the airport, said 93%."
    • 7.9 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.4 "74% found the restaurant service to be one of the best."
      7.1 "71% said the recreation staff was great."
      9.2 "Excellent childcare, thought 92%."
      10.0 "Lovely bar service, according to 100%."
    • 6.1 "Average value."
    • 6.0 "Breakfast is mediocre."
    • 5.8 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.8 "68% found the grounds not bad."
      6.3 "63% considered the lobby entrance to be so-so."
      6.8 "68% said the architecture was not spectacular."
      6.7 "For 67%, terrace was good enough."
    • 5.8 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      3.7 "63% didn't like the uncomfortable beds."
      3.0 "Air conditioning was criticized by 70%."
      2.3 "For 77%, the rooms looked old."
      1.3 "87% had problems with the shower."
      2.3 "77% found problems with the furniture."
      4.5 "55% were disappointed with the minibar."
      1.7 "83% said the bathroom was dirty."
      3.5 "65% thought the tv was sub-standard."
    • 4.6 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
      4.8 "52% thought it was overpriced."
    • 4.3 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      3.0 "Air conditioning was criticized by 70%."
      2.3 "77% thought it was too noisy."
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    Overall rating

    7.9 Good
    based on 288 reviews
    • 9.1 "Terrific location."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 7.0 "Tasty food."
    • 6.3 "Average value."
    • 6.0 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.4 "Average cleanliness."
    • 4.8 "Not very comfortable."
    • 4.8 "Rooms are not good."
    • 4.7 "Internet is poor."
      5.0 "50% thought it was adequately priced."
      4.5 "55% said the wifi quality was bad."
    • 4.6 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    based on 1,517 reviews
    • 8.5 "Location is great."
      9.8 "98% appreciated the closeness to the beach."
      7.5 "75% liked the proximity to shopping."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      9.2 "Excellent childcare, thought 92%."
      7.7 "77% found the restaurant service to be one of the best."
    • 6.7 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
      6.2 "62% thought the dining experience was appropriate."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Average value."
    • 6.1 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      3.6 "64% didn't like the uncomfortable beds."
      2.8 "Air conditioning was criticized by 72%."
      2.1 "79% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.9 "For 81%, the rooms looked old."
      4.1 "59% were disappointed with the minibar."
      2.4 "76% found problems with the furniture."
    • 4.5 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
      5.0 "50% thought it was adequately priced."
    • 4.0 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      2.8 "Air conditioning was criticized by 72%."
      2.4 "76% thought it was too noisy."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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