Overview

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Grand Royal Lagoon

Calle Quetzal No. 8-A, 77500 Cancun, QR, Mexico
+52 998 883 2899

€39+

Overall guest ratings

6.7/10 Good
based on 230 reviews

Review highlights

  • 9.6
  • 9.1
  • 8.9
  • 4.5

Nearby

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    About

    Grand Royal Lagoon is centrally located in Cancun, walking distance from Cancun Golf Club at Pok Ta Pok and close to Plaza Caracol Mall. This hotel is within close proximity of Chac Mool Beach and Forum By The Sea Mall.

    Rooms

    Make yourself at home in one of the 34 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Grand Royal Lagoon.

    Business, Other Amenities

    Featured amenities include limo/town car service, express check-in, and express check-out. Free self parking is available onsite.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Room service
    • Outdoor pool
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Restaurant
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    based on 230 reviews
    • 9.6 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      9.4 "94% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.1 "Excellent value."
      10.0 "100% were happy with the price."
    • 8.9 "Beach is lovely."
    • 8.5 "Great service."
      8.4 "84% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      3.7 "63% didn't like the uncomfortable beds."
      0.0 "For 100%, the rooms looked old."
      1.6 "84% thought they were poorly maintained."
      4.7 "Air conditioning was criticized by 53%."
      0.9 "91% thought the tv was sub-standard."
      1.3 "87% found problems with the furniture."
      2.0 "80% were disappointed with the minibar."
    • 2.7 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    • 2.3 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
      4.0 "60% criticized the plain hotel."
    View all review categories

    Overall rating

    7.2 Good
    based on 184 reviews
    • 9.6 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      9.2 "92% appreciated the closeness to the beach."
    • 9.2 "Excellent value."
    • 9.0 "Wonderful beach."
    • 8.2 "Great service."
      8.3 "83% found the staff to be very friendly."
    • 4.7 "Rooms are not good."
    • 2.8 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    • 2.3 "Horrible vibe."
    View all review categories

    Overall rating

    6.4 Good
    based on 46 reviews
    • 9.1 "Excellent value."
    • 4.5 "Not very comfortable."
    • 4.4 "Rooms are not good."
    data provided by TrustYou

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