Overview

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Emporio Hotel & Suites Cancun

Kukulcan Boulevard Km 17.5 L-49, 77500 Cancun, QR, Mexico
+52 998 283 3800

€112+

Overall guest ratings

7.9/10 Good
based on 1,410 reviews

Review highlights

  • 9.6
  • 9.2
  • 6.0
  • 5.9

Good to know

  • Friendly service

Nearby

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    About

    Located in Avenida Kukulkan, this beachfront resort is in the entertainment district and within 1 mi (2 km) of Maya Cancun Museum and Delfines Beach. El Rey Ruins and La Isla Shopping Mall are also within 3 mi (5 km).

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    Expedia

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Spa
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Child-friendly
    • Laundry facilities
    • Laundry service
    • Child pool
    • Express check out
    • Coffee shop
    • Pets not allowed
    • Free long-term parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 1,394 reviews
    • 9.6 "Wonderful beach."
      10.0 "100% appreciated the clean beach."
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.1 "91% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
      7.0 "Great parking, according to 70%."
      10.0 "Near to public transport, according to 100%."
      7.3 "73% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
      8.3 "Easily accessible by car, said 83%."
    • 8.0 "Breakfast is good."
    • 7.5 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.1 "71% found the restaurant service to be one of the best."
      10.0 "Excellent childcare, thought 100%."
    • 6.2 "Average value."
    • 6.0 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
    • 5.9 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      5.5 "Beds were acceptable for 55%."
      6.8 "68% thought the kitchenette was ok."
    • 5.6 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 3.3 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
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    Overall rating

    8.2 Excellent
    based on 766 reviews
    • 9.6 "Wonderful beach."
      10.0 "100% appreciated the clean beach."
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.3 "93% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
    • 8.0 "Breakfast is good."
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 6.3 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 6.3 "Average value."
    • 6.3 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
    • 6.0 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.7 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 3.0 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      4.2 "58% didn't like the unstylish hotel."
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    Overall rating

    7.7 Good
    based on 585 reviews
    • 9.0 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.0 "90% liked the proximity to sightseeing."
      8.8 "88% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.5 "Average value."
    • 5.9 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 5.8 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      5.9 "Beds were acceptable for 59%."
      6.8 "68% thought the kitchenette was ok."
    • 5.6 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 3.1 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    based on 41 reviews
    • 9.7 "Wonderful beach."
    • 9.0 "Terrific location."
    • 7.2 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 5.7 "Rooms are ok."
    • 5.7 "Average comfort."
    • 5.6 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 3.1 "Horrible vibe."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    beach was beautiful
    weak and slow
    italian restaurant
    mayan
    little grocery
    upgrade from an ocean view
    ocean view
    ocean view good
    friendly staff desk
    charged twice room
    free bottles
    lagoon view
    good italian restaurant
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