Overview

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Hotel Carlton

Plaza Federico Moyua 2, 48009 Bilbao, Pais Vasco, Spain
+34 944 162 200

€86+

Overall guest ratings

8.9/10 Excellent
based on 3,068 reviews

Review highlights

  • 9.2
  • 8.8
  • 8.0
  • 6.1

Nearby

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    About

    With a stay at Hotel Carlton in Bilbao (Abando), you'll be minutes from Plaza Moyua and Bilbao Fine Arts Museum. This 5-star hotel is within close proximity of Chavarri Palace and Palacio de la Diputación Foral de Vizcaya.

    Rooms

    Make yourself at home in one of the 142 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

    Amenities

    Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and wedding services.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 12 meeting rooms available for events. Self parking (subject to charges) is available onsite.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Sauna
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 3,068 reviews
    • 9.2 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      9.2 "Easily accessible by car, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "86% thought it was easy to get to the train station."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.8 "88% found the restaurant service to be one of the best."
    • 8.0 "Breakfast is good."
    • 7.8 "High comfort."
      9.3 "93% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
      7.9 "79% liked the big bathroom."
    • 6.7 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 6.1 "Vibe was decent."
      5.8 "58% considered the lobby entrance to be so-so."
    • 4.0 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 2.2 "Disappointing wellness & sports facilities."
      1.9 "81% didn't like the fitness area."
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    Overall rating

    8.9 Excellent
    based on 2,362 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "Easily accessible by car, said 90%."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 7.7 "High comfort."
      9.5 "95% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      8.1 "81% liked the big bathroom."
    • 6.6 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 6.5 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 6.1 "Vibe was decent."
      5.8 "58% considered the lobby entrance to be so-so."
    • 5.4 "Average value."
    • 4.1 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 2.5 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 276 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 7.8 "High comfort."
      9.4 "94% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
    • 6.5 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 5.9 "Vibe was decent."

    Overall rating

    9.0 Excellent
    based on 30 reviews
    • 9.4 "Terrific location."
    • 9.0 "World class service."
    • 7.8 "Good breakfast."
    • 7.1 "Nice rooms."

    Overall rating

    8.7 Excellent
    based on 398 reviews
    • 9.4 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 5.8 "Vibe was decent."
    • 5.8 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 4.0 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 1.7 "Disappointing wellness & sports facilities."
      1.4 "86% didn't like the fitness area."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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