Overview

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Hotel Carlton

Plaza Federico Moyua 2, 48009 Bilbao, Pais Vasco, Spain
+34 944 162 200

€91+

Overall guest ratings

8.9/10 Excellent
based on 3,016 reviews

Review highlights

  • 9.2
  • 8.9
  • 6.3
  • 5.9

Good to know

  • Comfortable beds
  • Spacious rooms
  • Friendly service

Nearby

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    About

    Hotel Carlton puts you in a great location, within just a 10-minute walk of Plaza Moyua and Bilbao Fine Arts Museum. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A sauna and a steam room are offered, and rooms at this luxurious hotel get the details right with pillow menus and bathrobes.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Sauna
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 3,016 reviews
    • 9.2 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "Easily accessible by car, said 89%."
      8.3 "83% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.2 "92% found the restaurant service to be one of the best."
    • 8.2 "Breakfast is good."
    • 7.4 "High comfort."
      9.2 "92% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
    • 6.6 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      6.3 "63% thought the bathroom was big enough."
      6.6 "For only 66%, the tv was ok."
    • 6.3 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.9 "Vibe was decent."
      6.0 "60% considered the lobby entrance to be so-so."
    • 3.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.3 "Pool is below average."
    • 2.9 "Disappointing wellness & sports facilities."
      2.4 "76% didn't like the fitness area."
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    Overall rating

    8.9 Excellent
    based on 2,292 reviews
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.7 "Easily accessible by car, said 87%."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 7.5 "High comfort."
      9.4 "94% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
    • 6.6 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      6.4 "64% thought the bathroom was big enough."
      6.8 "For only 68%, the tv was ok."
    • 6.0 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.8 "Vibe was decent."
      5.6 "56% considered the lobby entrance to be so-so."
    • 4.9 "Value below average."
      1.1 "89% said the breakfast was too expensive."
    • 4.1 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.0 "Disappointing wellness & sports facilities."
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    Overall rating

    9.0 Excellent
    based on 301 reviews
    • 9.4 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 8.0 "Breakfast is good."
    • 6.4 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 6.0 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 5.9 "Vibe was decent."

    Overall rating

    8.6 Excellent
    based on 30 reviews
    • 9.3 "Terrific location."
    • 8.8 "Great service."
    • 6.9 "Rooms are ok."

    Overall rating

    8.8 Excellent
    based on 392 reviews
    • 9.1 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 8.4 "Breakfast is good."
    • 6.4 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 6.0 "Rooms are ok."
      5.8 "58% thought the bathroom was big enough."
      5.7 "Only 57% said rooms were clean enough."
    • 5.9 "Vibe was decent."
      6.3 "63% considered the lobby entrance to be so-so."
    • 3.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.6 "Disappointing wellness & sports facilities."
      2.2 "78% didn't like the fitness area."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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