Overview

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Hotel Citadel

Nieuwezijds Voorburgwal 100, 1012 Amsterdam, North Holland, Netherlands
+31 206 273 882

€86+

Overall guest ratings

7.8/10 Good
based on 1,517 reviews

Review highlights

  • 9.6
  • 9.1
  • 7.4
  • 4.7

Good to know

  • Comfortable beds
  • Friendly service
  • Train station is close

Nearby

    show all

    About

    Putting you in a great location within just a 10-minute walk of New Church and Dam Square, Hotel Citadel offers an airport shuttle during limited hours for EUR 22 per person one way. Guests looking for a bite to eat can check out the coffee shop/café, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Rooms offer 24-hour room service, LED TVs, and free WiFi.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • Bicycle hire
    • No smoking
    • Bar/Lounge
    • Parking
    • 24 hour front desk
    • Safe
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 1,517 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
    • 7.4 "Good breakfast."
    • 6.4 "Internet is average."
    • 4.7 "Rooms are not good."
    • 3.4 "Not very comfortable."

    Overall rating

    7.9 Good
    based on 788 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 7.5 "Good breakfast."
      9.3 "93% were happy with the price of the breakfast."
    • 6.4 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.1 "Food is average."
    • 4.4 "Rooms are not good."
      2.1 "79% said rooms were small."
      2.8 "72% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      0.4 "Air conditioning was criticized by 96%."
      4.4 "56% found problems with the furniture."
      1.5 "85% criticized the small bathroom."
      0.0 "100% were disappointed with the minibar."
      3.6 "64% had problems with the shower."
    • 4.1 "Not very comfortable."
      2.1 "79% said rooms were small."
      2.9 "71% thought it was too noisy."
      0.4 "Air conditioning was criticized by 96%."
      1.5 "85% criticized the small bathroom."
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    Overall rating

    8.0 Good
    based on 257 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 5.1 "Rooms are ok."
    • 3.2 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      0.3 "Air conditioning was criticized by 97%."

    Overall rating

    7.3 Good
    based on 15 reviews
    • 9.5 "Terrific location."
    • 4.7 "Rooms are not good."
    • 3.4 "Not very comfortable."

    Overall rating

    7.6 Good
    based on 455 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 6.7 "Breakfast is mediocre."
    • 6.1 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 4.4 "Rooms are not good."
      1.2 "88% said rooms were small."
      3.3 "67% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      1.9 "81% criticized the small bathroom."
      0.3 "Air conditioning was criticized by 97%."
      4.2 "58% had problems with the shower."
    • 2.9 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      2.7 "73% thought it was too noisy."
      1.9 "81% criticized the small bathroom."
      0.3 "Air conditioning was criticized by 97%."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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