Overview

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Hotel Romano Palace Acapulco

Costera Miguel Aleman No 130, 39690 Acapulco, GR, Mexico
+52 744 484 7730

€40+

Overall guest ratings

6.5/10 Good
based on 494 reviews

Review highlights

  • 8.3
  • 4.6
  • 4.1
  • 3.7

Nearby

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    About

    When you stay at Hotel Romano Palace Acapulco, you'll be within a 10-minute drive of La Quebrada Cliffs. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at NEPTUNO, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. A poolside bar and a bar/lounge are other highlights, and rooms offer balconies and room service.

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    Hotels.com

    AMENITIES

    • Facilities for disabled guests
    • Parking (surcharge)
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Gift shop
    • Child pool
    • No smoking
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.5 Good
    based on 492 reviews
    • 8.3 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.5 "Service is ok."
      5.0 "50% said the reception staff was ok."
      5.0 "Housekeeping was ok, according to 50%."
    • 4.6 "Value below average."
    • 4.1 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      0.0 "For 100%, the rooms looked old."
      0.9 "91% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      3.1 "69% said rooms were dirty."
      2.7 "73% thought the tv was sub-standard."
      4.2 "58% didn't like the uncomfortable beds."
      3.7 "Air conditioning was criticized by 63%."
      1.5 "85% had problems with the shower."
      0.0 "100% criticized the small bathroom."
      2.0 "80% said the bathroom was dirty."
    • 3.7 "Not very clean."
      3.1 "69% said rooms were dirty."
      3.3 "67% thought it was rather dirty."
      2.0 "80% said the bathroom was dirty."
    • 3.5 "Internet is poor."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      2.5 "75% complained about the elevator."
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    Overall rating

    6.7 Good
    based on 73 reviews
    • 7.8 "Good location."
    • 6.4 "Service is ok."
    • 4.1 "Rooms are not good."
      0.0 "For 100%, the rooms looked old."
    • 3.8 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 0.8 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."

    Overall rating

    6.2 Good
    based on 388 reviews
    • 7.9 "Good pool."
    • 7.9 "Good location."
    • 6.1 "Service is ok."
    • 4.5 "Value below average."
    • 3.8 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      0.0 "For 100%, the rooms looked old."
      3.1 "69% said rooms were dirty."
      3.9 "61% didn't like the uncomfortable beds."
      3.0 "70% thought the tv was sub-standard."
    • 3.8 "Not very clean."
      3.1 "69% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
    • 3.2 "Disappointing internet connection."
      3.2 "68% said the wifi quality was bad."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    6.8 Good
    based on 29 reviews
    • 7.9 "Good location."
    • 4.2 "Rooms are not good."
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