Overview

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Hotel Astoria

Steinmattstrasse 32, 3920 Zermatt, Valais, Switzerland
+41 27 967 52 22

€76+

Overall guest ratings

8.3/10 Excellent
based on 414 reviews

Review highlights

  • 9.0
  • 8.9
  • 6.0
  • 5.4

Good to know

  • Spacious rooms
  • Nice sauna
  • Nice balcony
  • Friendly service

Nearby

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    About

    At Hotel Astoria, you'll be near winter activities like downhill skiing, snowboarding, and cross-country skiing. The restaurant is a perfect spot to grab a bite to eat, and guests returning from the slopes can relax at the sauna or enjoy après-ski drinks at the bar/lounge. Rooms offer balconies, minibars, and room service. Skiers will appreciate access to ski storage.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Concierge service
    • Room service
    • Spa
    • Skiing
    • Restaurant
    • Bar/Lounge
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 414 reviews
    • 9.0 "Terrific location."
      7.5 "75% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 7.9 "Good breakfast."
    • 7.9 "High comfort."
      8.7 "87% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
    • 7.8 "Good cleanliness."
      7.8 "78% said rooms were clean."
      7.0 "70% thought it was clean."
    • 6.0 "Vibe was decent."
      5.4 "Only 54% thought, the hotel was modern."
      6.6 "66% thought the atmosphere was somewhat friendly."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.0 "Bar is ok."
    • 3.6 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 264 reviews
    • 9.0 "Terrific location."
    • 8.9 "Very nice wellness & sports facilities."
      9.4 "94% loved the sauna."
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 8.2 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
    • 7.9 "Good breakfast."
    • 6.8 "Food is average."
    • 5.7 "Vibe was decent."
      5.0 "Only 50% thought, the hotel was modern."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
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    Overall rating

    8.3 Excellent
    based on 86 reviews
    • 9.1 "Terrific location."
    • 8.6 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 7.9 "High comfort."
      8.7 "87% thought rooms were spacious."
    • 7.8 "Good breakfast."
    • 7.6 "Nice rooms."
      8.7 "87% thought rooms were spacious."
    • 5.9 "Vibe was decent."
      5.6 "Only 56% thought, the hotel was modern."
    • 5.4 "Average amenities."
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    Overall rating

    7.9 Good
    based on 62 reviews
    • 9.2 "Terrific location."
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.0 "Comfort level is high."
      8.6 "86% thought rooms were spacious."
    • 7.7 "Nice rooms."
      8.6 "86% thought rooms were spacious."
    • 6.3 "Vibe was decent."
      6.4 "64% thought the atmosphere was somewhat friendly."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Spacious rooms"
    "Nice sauna"
    "Nice balcony"
    "Friendly service"
    data provided by TrustYou

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