Overview

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Elmbank Hotel

The Mount, York, YO24 1GE, United Kingdom
+44 190 461 0653

€35+

Overall guest ratings

7.5/10 Good
based on 3,728 reviews

Review highlights

  • 8.6
  • 8.4
  • 5.2
  • 4.7

Good to know

  • Near city centre

Nearby

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    About

    At Elmbank Hotel, you'll be within a 10-minute drive of York Minster and Clifford's Tower. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Flat-screen TVs, room service, and free WiFi are offered in all rooms.

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    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 3,728 reviews
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      7.3 "73% found the restaurant service to be one of the best."
    • 8.4 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% thought parking was inexpensive."
      9.8 "98% thought it was easy to get to the train station."
      9.4 "94% liked the proximity to sightseeing."
      7.9 "Easily accessible by car, said 79%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 6.3 "Vibe was decent."
      6.7 "Only 67% thought, the hotel was stylish."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
      5.0 "50% said the elevator was ok."
    • 5.5 "Breakfast is mediocre."
    • 5.2 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      5.1 "51% thought the cleanliness of the hotel was average."
    • 4.7 "Not very comfortable."
      4.8 "52% said rooms were small."
      3.9 "61% thought it was too noisy."
      2.3 "77% criticized the small bathroom."
      3.5 "Air conditioning was criticized by 65%."
    • 4.6 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      4.8 "52% said rooms were small."
      4.3 "For 57%, the rooms looked old."
      2.3 "77% had problems with the shower."
      2.1 "79% found problems with the furniture."
      4.9 "51% said the bathroom was dirty."
      2.3 "77% criticized the small bathroom."
      3.5 "Air conditioning was criticized by 65%."
      0.7 "93% were unsatisfied with the kitchenette."
    • 3.6 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    based on 2,572 reviews
    • 8.6 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% thought parking was inexpensive."
      9.9 "99% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      7.9 "Easily accessible by car, said 79%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      7.4 "74% found the restaurant service to be one of the best."
    • 6.2 "Average amenities."
      6.0 "60% thought the building was acceptable."
      5.0 "50% said the elevator was ok."
    • 6.0 "Vibe was decent."
      6.5 "Only 65% thought, the hotel was stylish."
    • 5.7 "Breakfast is mediocre."
    • 4.9 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
      4.7 "53% said the bathroom was dirty."
    • 4.5 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      5.0 "Only 50% said rooms were clean enough."
      4.3 "57% didn't like the uncomfortable beds."
      1.2 "88% thought they were poorly maintained."
      4.4 "For 56%, the rooms looked old."
      2.6 "74% had problems with the shower."
      4.7 "53% said the bathroom was dirty."
      2.4 "76% found problems with the furniture."
      2.6 "74% criticized the small bathroom."
      4.5 "55% thought the tv was sub-standard."
      3.8 "Air conditioning was criticized by 62%."
    • 4.4 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      3.4 "66% thought it was too noisy."
      2.6 "74% criticized the small bathroom."
      3.8 "Air conditioning was criticized by 62%."
    • 3.8 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    based on 596 reviews
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.1 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% thought parking was inexpensive."
      9.2 "92% liked the proximity to sightseeing."
      9.6 "96% thought it was easy to get to the train station."
    • 6.7 "Average amenities."
      6.7 "67% thought the building was acceptable."
      5.2 "52% said the architecture was not spectacular."
    • 6.6 "Vibe was decent."
      6.9 "Only 69% thought, the hotel was stylish."
    • 5.3 "Breakfast is mediocre."
    • 5.1 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      5.3 "53% thought the cleanliness of the hotel was average."
    • 4.7 "Rooms are not good."
      3.9 "61% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      4.2 "For 58%, the rooms looked old."
      2.4 "76% had problems with the shower."
      2.0 "80% found problems with the furniture."
      4.5 "55% said the bathroom was dirty."
    • 3.7 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    based on 37 reviews
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 7.4 "High value."
    • 6.5 "Average amenities."
    • 6.2 "Vibe was decent."
    • 4.8 "Rooms are not good."

    Overall rating

    7.3 Good
    based on 521 reviews
    • 8.6 "Location is great."
      9.6 "City centre within easy reach, said 96%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      9.8 "98% thought it was easy to get to the train station."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 6.0 "Vibe was decent."
      6.2 "Only 62% thought, the hotel was stylish."
    • 5.4 "Breakfast is mediocre."
    • 5.0 "Average comfort."
      4.4 "56% said rooms were small."
      4.1 "59% thought it was too noisy."
      1.9 "81% criticized the small bathroom."
      3.6 "Air conditioning was criticized by 64%."
    • 4.9 "Not very clean."
      4.8 "52% thought it was rather dirty."
    • 4.3 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      4.4 "56% said rooms were small."
      1.9 "81% had problems with the shower."
      2.2 "78% found problems with the furniture."
      4.2 "For 58%, the rooms looked old."
      1.9 "81% criticized the small bathroom."
      3.6 "Air conditioning was criticized by 64%."
    • 3.5 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    data provided by TrustYou

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