Overview

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Best Western Kilima Hotel

129 Holgate Road, York, YO24 4AZ, United Kingdom
+44 190 462 5787

€67+

Overall guest ratings

8.5/10 Excellent
based on 1,255 reviews

Review highlights

  • 9.7
  • 9.3
  • 9.3
  • 5.2

Good to know

  • Near city centre
  • Friendly service

Nearby

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    About

    The Best Western Kilima Hotel is a 19th century former Rectory originally built for a local wine dealer, located within walking distance of the historic city of York and its attractions. The bar with its original vaulted ceiling are located in the Victorian cellar of the hotel, for your meetings we have a conference room that accommodates up to 26 guests boardroom style. A private car park is available. The Best Western Kilima Hotel is an ideal base for sightseeing, shopping and easy access to the A1/M1 for business or pleasure. All bedrooms are non-smoking.

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    bestwestern.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • 24 Hour Front Desk
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 1,255 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      7.7 "77% found the restaurant service to be one of the best."
    • 9.3 "Excellent breakfast."
      7.5 "75% were happy with the price of the breakfast."
    • 9.3 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.2 "Terrific location."
      8.6 "Great parking, according to 86%."
      9.1 "City centre within easy reach, said 91%."
      8.0 "80% thought parking was inexpensive."
      7.4 "Easily accessible by car, said 74%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Very good internet connection."
      8.4 "84% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 5.2 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.9 "Only 69% said rooms were clean enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 4.2 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
      3.3 "67% didn't like the unstylish hotel."
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    Overall rating

    8.5 Excellent
    based on 803 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 9.5 "Terrific location."
      9.2 "City centre within easy reach, said 92%."
      8.9 "Great parking, according to 89%."
      8.4 "84% thought parking was inexpensive."
      7.4 "Easily accessible by car, said 74%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.4 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.1 "Excellent breakfast."
    • 8.2 "Very good internet connection."
      8.2 "82% said the wifi quality was great."
    • 4.9 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      1.5 "For 85%, the rooms looked old."
      4.3 "57% had problems with the shower."
      4.5 "55% said the bathroom was dirty."
    • 4.6 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
      3.4 "66% didn't like the unstylish hotel."
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    Overall rating

    8.7 Excellent
    based on 200 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 9.4 "Excellent breakfast."
    • 9.4 "Excellent pool."
    • 9.2 "Terrific location."
      8.8 "Great parking, according to 88%."
      9.0 "City centre within easy reach, said 90%."
    • 8.1 "Very nice wellness & sports facilities."
    • 5.3 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
    • 4.3 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
      3.4 "66% didn't like the unstylish hotel."
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    Overall rating

    8.4 Excellent
    based on 251 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 9.5 "Excellent pool."
    • 9.3 "Excellent breakfast."
    • 9.1 "Terrific location."
      8.4 "Great parking, according to 84%."
      9.1 "City centre within easy reach, said 91%."
    • 7.5 "Wellness & sports facilities were pleasant enough."
      8.6 "86% loved the sauna."
    • 5.3 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      7.0 "70% said rooms were clean."
    • 4.0 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
      3.4 "66% didn't like the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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