Barcelo Maya Palace
4 stars

Barcelo Maya Palace

Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 77750 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 875 1500
From
€177
Cheapest

rate per night

7.9
Good
based on 373 reviews
373 reviews
Room Type
Provider
Nightly total
Standard Room
€177
Double room
€201
Superior room
€210

Photos of Barcelo Maya Palace

Overview

Boasting instant beach access, numerous dining options and endless recreational activities, this family-friendly all-inclusive resort is situated in the Mayan Riviera and offers everything needed for a memorable stay. At Barceló Maya Palace guests can discover a large variety of amenities, including 7 different restaurants, a full-service spa and a nightclub. The resort also features several spacious swimming pools as well as hot tubs, and a children's play area, tennis courts along with free snorkelling equipment hire, kayaks, and water aerobics classes. Guests will also enjoy the resort's mini-golf course and live nightly entertainment. Cancun International Airport is 79 km away.
7.9
Good rating
Based on 373 verified guest reviews

Latest deals for Barcelo Maya Palace

Tue 23/9
Wed 24/9
King room
1 king bed
€220
nightly with fees
Double room
2 double beds
€201
nightly with fees
2 double beds
€325
nightly with fees
bed type unknown
€342
nightly with fees
Standard Room
bed type unknown
€177
nightly with fees
bed type unknown
€1,687
nightly with fees
Deluxe room
bed type unknown
€227
nightly with fees
bed type unknown
€260
nightly with fees
bed type unknown
€345
nightly with fees
Superior room
bed type unknown
€210
nightly with fees
bed type unknown
€306
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Barcelo Maya Palace

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Things to do

  • Gift shop
  • Eco tourism
  • Casino
  • Board games/puzzles
  • Game room
  • Darts
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Mini-golf
  • Bowling
  • Table tennis
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Basketball court

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • No smoking
  • Designated smoking area
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

General

  • Family rooms
  • Garden view
  • Pool view
  • Storage available
  • Sea view
  • Slippers
  • Sofa
  • Solarium
  • Telephone
  • Tile/marble floor

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Refrigerator
  • Coffee machine

Pool and spa

  • Spa
  • Outdoor pool
  • Steam room
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Fitness

  • Aerobics
  • Fitness centre
  • Tennis

Workspace

  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Reviews of Barcelo Maya Palace

7.9
Good
373 verified ratings
Wonderful
189
Very good
56
Good
48
Okay
26
Fair
25
Mediocre
12
Poor
17

Summary of reviews

Guests say
Guests appreciated the beautiful beach access, great pools, and varied restaurant options, particularly praising the quality of the specialty restaurants. However, many expressed dissatisfaction with the service, cleanliness, and food quality, highlighting issues such as long check-in times and mediocre buffet offerings.
AI-generated from customer reviews
Location9 out of 10
Amenities8.5 out of 10
Cleanliness2.5 out of 10
Service2 out of 10
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All reviews

10
Wonderful
Eddie, Dec 2019
Cons (-) It was an excellent vacation overall. So many choices to choose from. You can build your day very easy and relaxing or can get as busy with so many activities as you wish.
10
Wonderful
Sandi, Nov 2019
Pros (+) The VIP Level at the Palace was extraordinarily good! Food was fantastic! Loved every second!
10
Wonderful
Tim, Mar 2017
Pros (+) - Friendliness of Staff - Quality of Food at the buffets - Excellent snorkeling and swimming with turtles
Cons (-) - A la carte restaurants - Spring breakers - way too many loud and obnoxious spring breakers here - avoid March and April!
6.5
Okay
Anonymous, Mar 2016
Pros (+) The food was pretty good. The staff were nice.
Cons (-) The inability to get reservations at a reasonable time, especially when your friends would tell you there were many empty tables.

Location

Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 77750 Playa del Carmen, Quintana Roo

What's nearby

  • Terminal marítima Punta Venado14.5 km
  • Xcaret Spa15.8 km
  • Xcaret Archaeological Site15.9 km
  • Xcaret Park15.9 km
  • Underwater Technical World19.9 km
  • Playacar Golf Club20.7 km
  • The Reef Marina20.9 km
  • Aviario Xaman Ha21.7 km
  • Terminal Marítima de Playa del Carmen22.3 km
  • Albertos SCUBA22.6 km
  • Parque 28 de julio22.8 km
  • La Fe23.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Barcelo Maya Palace

Low season

High season

Average price (weeknight)

February
February
€384
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Barcelo Maya Palace

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Barcelo Maya Palace

  • How long should you stay at Barcelo Maya Palace? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Barcelo Maya Palace

  • How do I get from the Cancun International Airport to the Barceló Maya Palace resort?

    While it is possible to take public transport from the airport to the Barceló Maya Palace resort, it is not the quickest way to get to your accommodation as the buses make several stops along the way. The most convenient option is to book a taxi or a minivan bus transfer with a reputable company. You will be driven straight to the resort which takes about an hour, with the fare for two persons starting from around 1,100 MXN (about 65 USD) for a one-way trip.

  • What kind of family activities does the Barceló Maya Palace resort have on offer?

    If you are looking for a fun activity the whole family will enjoy, head to the Strikers Sports Bar & Bowling Center where you will be able to play a round or two of bowling or compete in video games. It is open 24h a day, with a restaurant serving buffet food or snacks depending on the time of the day. Alternatively, head outside for a game of giant chess, which will combine fun with a learning experience for the kids.

  • What fitness activities are available at the Barceló Maya Palace resort?

    Guests looking to stay active during their stay will find a lot of sports activities to choose from. If you are after a fitness class, you can join the pool aerobics sessions at the Tropical Pool. If you’re looking for a group activity, you can play a game of water polo, a game of basketball, volleyball or football. For something a bit more laid back, you can opt for a fishing trip.

  • Does the Barceló Maya Palace resort offer any night time entertainment?

    The Barceló Maya Palace resort has two theaters on site where you can watch entertaining shows with fantastic dance exhibitions and an orchestra playing live music. There’s a new show every night, the showing starts at 9:30 pm, and all shows are kid-friendly.

  • Can I find medical care at the Barceló Maya Palace resort?

    If you need medical attention while on holiday, head to the Medical Station located at the resort at the Colonial Plaza. A doctor is available 24h a day, and you can get basic medical and first aid care for a fee. For any issues that can’t be treated on site, an ambulance is available to transfer patients to the Hospiten service hospital at Playa Del Carmen.

  • Can I go shopping at the Barceló Maya Palace resort?

    If you are in the mood to shop while staying at the Barceló Maya Palace resort, head to the Maya Mall, the resort’s leisure center, where you will find luxury store B-Fashion. In this fashion store you will find swimwear and clothes on offer from well-known labels such as Lacoste, Desigual and Armani Jeans. For something a little more local, head to Plaza Mexicana Culture & Handcraft, which offers locally crafted products from all 32 Mexican Republic states.(Prices checked 05/05/19).

  • Where is Barcelo Maya Palace located?

    Barcelo Maya Palace is located at Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 22.5 km from the centre of Playa del Carmen. Terminal marítima Punta Venado is the closest landmark to Barcelo Maya Palace.

  • When is check-in time and check-out time at Barcelo Maya Palace?

    Check-in time is 15:00 and check-out time is 12:00 at Barcelo Maya Palace.

  • Does Barcelo Maya Palace offer free Wi-Fi?

    Yes, Barcelo Maya Palace offers free Wi-Fi.

  • Does Barcelo Maya Palace offer free parking?

    Yes, Barcelo Maya Palace offers free parking.

  • How far is Barcelo Maya Palace from the airport?

    Barcelo Maya Palace is 32.1 km from Cozumel. Barcelo Maya Palace is 56.8 km from Tulum Intl.

  • Does Barcelo Maya Palace have a pool?

    Yes, Barcelo Maya Palace has a pool on-site.

  • How does KAYAK find such great Barcelo Maya Palace hotel deals?

    KAYAK scours the web for all room deals available at Barcelo Maya Palace in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Barcelo Maya Palace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Barcelo Maya Palace.

See more FAQs

Nearby hotels and places to stay

5-star hotel
Barceló Maya Palace
0.05 km€211+
5-star hotel
12% cheaperBarceló Maya Colonial8.4 Excellent (555 reviews)0.24 kmPrivate beach, snorkelling, Outdoor pool€172+
5-star hotel
1% cheaper
Barcelo Maya Grand Resort
0.37 km€193+
5-star hotel
13% cheaper
Barceló Maya Beach
7.8 Good (368 reviews)0.84 kmPrivate beach, snorkelling, Outdoor pool€171+
3-star hotel
78% cheaperChez Waffle Hotel7.2 Good (288 reviews)0.9 kmOutdoor pool, Restaurant, Free Wi-Fi€43+
5-star hotel
13% cheaper
Barceló Maya Beach
7.8 Good (368 reviews)0.84 kmPrivate beach, snorkelling, Outdoor pool€171+
5-star hotel
12% cheaperBarceló Maya Colonial8.4 Excellent (555 reviews)0.24 kmPrivate beach, snorkelling, Outdoor pool€172+
5-star hotel
1% cheaper
Barcelo Maya Grand Resort
0.37 km€193+
5-star hotel
12% cheaperBarceló Maya Colonial8.4 Excellent (555 reviews)0.24 kmPrivate beach, snorkelling, Outdoor pool€172+
5-star hotel
13% cheaper
Barceló Maya Beach
7.8 Good (368 reviews)0.84 kmPrivate beach, snorkelling, Outdoor pool€171+
3-star hotel
78% cheaperChez Waffle Hotel7.2 Good (288 reviews)0.9 kmOutdoor pool, Restaurant, Free Wi-Fi€43+
5-star hotel
Barceló Maya Palace
0.05 km€211+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.6
22.5 km
Cozumel
32.1 km

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