The front office Shantel (or Chantel) was fabulously helpful. She went above and beyond to help coordinate a last minute child seat for our bear safari. Totally surprised us. We thought Canadians are super polite + helpful, and she was off that scale for us.
Small room, very central but consequently, very lo
Close to everything. Friendly staff
Small room, needed to be updated. Very noisy at night (from both the hallway and the street.
Decent hotel with great location
Right in the village and walking distance to everything. Exits everywhere so you don't have to walk around buildings.
Expensive, especially for shoulder season. Facilities were mediocre and seemed to be installed just so they could tick the boxes. Room was great but since the hotel is a little older some stuff is in need of repairs.
We went on our 1 year anniversary, and the staff went out of their way to make us feel welcome. They gave us a complimentary bottle of Champagne, delivered by the manager on our first night there. Looks like each room had their own balcony, which was a fun experience to be able to walk out each morning and breath the fresh mountain air. When we asked for recommendations, they were happy to help and did not only suggest the restaurants they had a partnership with. Overall great experience.
Very clean rooms . Very nice staff, cleaning ladies were very good and friendly
Whistler Village center location. 100 meters from ski lifts, next to shops, restaurants and the Whistler Conference Centre. 500 meters from the driving range and golf course. Whistler is a pedestrian village with easy level walking.The Crystal Lodge & Suites pool will be out of order between October 1 31, 2018. In the meantime, we have made arrangements for our guests to use the pools at our neighboring hotels. Please call 1-800-667-3363 for more details.
Based on 2,409 reviews
Value for money
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