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Novotel London Heathrow Airport - M4 Jct 4
4 stars

Novotel London Heathrow Airport - M4 Jct 4

Cherry Lane, West Drayton, UB7 9HJ, United Kingdom
West Drayton, United Kingdom
See location+44 207 660 0681
7.6
Good
based on 1934 reviews
1,934 reviews
Provider
Provider for Novotel London Heathrow Airport - M4 Jct 4
Provider for Novotel London Heathrow Airport - M4 Jct 4
Provider for Novotel London Heathrow Airport - M4 Jct 4

Photos of Novotel London Heathrow Airport - M4 Jct 4

Overview

Rating

Located in London, Novotel London Heathrow offers contemporary 4-star accommodation, as well as a heated pool. It also features a 24-hour reception, an airport shuttle and an express check-in and check-out feature.

A dry cleaning service, a currency exchange and luggage storage are just some of the available services at the hotel. A gym can be readily accessed by those wanting to keep active while travelling.

Novotel London Heathrow provides 178 air conditioned rooms filled with all the necessities to ensure a comfortable stay. Each comes with a flat-screen TV with cable / satellite channels, in addition to a private en suite.

Those staying at the hotel can enjoy a meal at the modern restaurant and finish the evening with a drink at the relaxed bar. Packed lunches can be prepared on request for guests wanting to sightsee during the day.

London Heathrow Airport and Oxford Street are around a 30-minute car trip from Novotel London Heathrow. The multilingual staff will also be glad to provide dining suggestions and assist in organising travel itineraries.

Rating
7.6
Good
Based on 1,934 verified guest reviews

Latest deals for Novotel London Heathrow Airport - M4 Jct 4

Wed 7/5
Thu 8/5

Amenities at Novotel London Heathrow Airport - M4 Jct 4

  • Fitness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Business centre
  • Cable or satellite TV
  • Airport shuttle
  • Meeting/Banquet facilities
  • Internet
  • Parking

Services and conveniences

  • Business centre
  • Express check-out
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Designated smoking area

Basics

  • Free Wi-Fi
  • Internet
  • Air-conditioned

Parking and transportation

  • Parking
  • Airport shuttle

Laundry

  • Laundry facilities
  • Laundry service

Dining

  • Restaurant
  • Minibar

Media and entertainment

  • Cable or satellite TV

Bathroom

  • Hairdryer

General

  • Storage available

Health and safety

  • Safe

Fitness

  • Fitness centre

Pool

  • Pool

Reviews of Novotel London Heathrow Airport - M4 Jct 4

7.6
Good
1934 verified ratings
Wonderful
669
Very good
281
Good
456
Okay
166
Fair
170
Mediocre
74
Poor
118

Summary of reviews

Guests say
Guests appreciated the cleanliness of the rooms and the nice decor, but many expressed dissatisfaction with the service, citing untrained staff and poor customer service experiences. The pool was often mentioned as being out of order, which disappointed guests looking forward to using it. Overall, while the hotel had some positive aspects, the service and amenities fell short of expectations.
AI-generated from customer reviews
Cleanliness9 out of 10
Pool2.5 out of 10
Service2 out of 10
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All reviews

3.7
Poor
Benjamin, Nov 2019
Pros (+) Honestly this is not Novotel quality - its a quick cheap reno on an older building to bring it up to somewhat normal standards but is far from what you would expect from a 4-star Novotel. It IS cheap and fine by all regards - but the staff and rooms are not trained nor renovated to a traditional Novotel standard.
8.0
Very good
Anonymous, Aug 2016
Pros (+) Staff is very hospitable. Good Service
Cons (-) Choice in menu was not as expected but quality of food good
6.5
Okay
Anonymous, Apr 2016
Pros (+) It was totally fine for an overnight stay at an airport hotel. The pull out couch was actually more comfortable than the beds themselves.
Cons (-) The air-con did not work in our room and they gave us a small fan to rectify the situation. The front desk staff was also very helpful on the phone, but never followed through with the requests we made.
9.1
Wonderful
Andre, Mar 2016
Pros (+) Good service and a decent room. Free wifi. Overall, I was there for 2 days before I left England so it served its purpose.
Cons (-) Check in was supposed to be at 2 pm. I got there around 3:30 and still had to wait about 15 minutes before getting my key.
8.0
Very good
Anonymous, Feb 2016
Pros (+) Kids play area Swiming pool was suitable for kids
Cons (-) Toilets were cery old style in the room seperate from bathrooms doors were very old too

Location

Cherry Lane, West Drayton, UB7 9HJ

What's nearby

  • Stockley Park1.3 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Novotel London Heathrow Airport - M4 Jct 4

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Novotel London Heathrow Airport - M4 Jct 4

  • Where is Novotel London Heathrow Airport - M4 Jct 4 located?

    Novotel London Heathrow Airport - M4 Jct 4 is located at Cherry Lane, 0.8 km from the centre of West Drayton. Stockley Park is the closest landmark to Novotel London Heathrow Airport - M4 Jct 4.

  • When is check-in time and check-out time at Novotel London Heathrow Airport - M4 Jct 4?

    Check-in time is 14:00 and check-out time is 12:00 at Novotel London Heathrow Airport - M4 Jct 4.

  • Does Novotel London Heathrow Airport - M4 Jct 4 offer free Wi-Fi?

    Yes, Novotel London Heathrow Airport - M4 Jct 4 offers free Wi-Fi.

  • How far is Novotel London Heathrow Airport - M4 Jct 4 from the airport?

    Novotel London Heathrow Airport - M4 Jct 4 is 2.9 km from London Heathrow.

  • Does Novotel London Heathrow Airport - M4 Jct 4 have a pool?

    Yes, Novotel London Heathrow Airport - M4 Jct 4 has a pool on-site.

  • How does KAYAK find such great Novotel London Heathrow Airport - M4 Jct 4 hotel deals?

    KAYAK scours the web for all room deals available at Novotel London Heathrow Airport - M4 Jct 4 in West Drayton and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Novotel London Heathrow Airport - M4 Jct 4 and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Novotel London Heathrow Airport - M4 Jct 4.

See more FAQs

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Good to know

Value for money

6.8

Distance to city centre

0.8 km

Nearest airport

London Heathrow

Distance to airport

2.9 km