Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Novum Hotel Cristall Wien

Franzensbrückenstraße 9, 1020 Vienna, Wien, Austria
+43 1216 8142

€33+

Overall guest ratings

7.1/10 Good
based on 1,992 reviews

Review highlights

  • 9.2
  • 8.2
  • 4.5
  • 4.0

Good to know

  • Friendly service
  • Wonderful sightseeing

Nearby

    show all

    About

    When you stay at Novum Hotel Cristall Wien, you'll be within a 15-minute walk of Riesenrad and Wiener Prater. Free WiFi is an added perk, and guests looking to stay active can check out the nearby segway rentals/tours. Also, Vienna State Opera and Hundertwasser House Vienna are within a short drive.

    Less More
    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Business centre
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
    • Internet
    • Concierge service
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    based on 1,992 reviews
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "97% thought it was easy to get to the train station."
      9.3 "City centre within easy reach, said 93%."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Breakfast is good."
    • 6.9 "Service is ok."
      5.1 "51% said the reception staff was ok."
    • 6.0 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      3.1 "Air conditioning was criticized by 69%."
      1.5 "For 85%, the rooms looked old."
      1.7 "83% found problems with the furniture."
      1.9 "81% had problems with the shower."
      3.3 "67% thought the tv was sub-standard."
      3.7 "63% were disappointed with the minibar."
      3.6 "64% said the bathroom was dirty."
    • 4.0 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.4 "Bad amenities."
      1.9 "81% thought the building wasn't nice."
      2.5 "75% complained about the elevator."
      0.5 "95% thought the facilities needed updating."
      0.0 "100% didn't like the architecture."
    • 2.1 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
      0.6 "94% criticized the plain hotel."
    View all review categories

    Overall rating

    7.2 Good
    based on 876 reviews
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% thought it was easy to get to the train station."
      9.3 "City centre within easy reach, said 93%."
      9.7 "97% liked the proximity to sightseeing."
      7.2 "Great parking, according to 72%."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Good value."
    • 8.2 "Breakfast is good."
    • 6.3 "Service is ok."
    • 5.6 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      3.1 "Air conditioning was criticized by 69%."
      1.4 "For 86%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      1.7 "83% had problems with the shower."
      4.9 "51% criticized the small bathroom."
      3.5 "65% said the bathroom was dirty."
      3.7 "63% were disappointed with the minibar."
    • 4.5 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.6 "Bad amenities."
      1.9 "81% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 1.8 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.9 Good
    based on 478 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.2 "City centre within easy reach, said 92%."
      9.8 "98% thought it was easy to get to the train station."
    • 8.3 "Breakfast is good."
    • 7.1 "Good service."
      7.4 "74% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 5.6 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.6 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      3.1 "Air conditioning was criticized by 69%."
      1.5 "For 85%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
      3.8 "62% were disappointed with the minibar."
      1.7 "83% found problems with the furniture."
      3.1 "69% thought the tv was sub-standard."
      3.7 "63% said the bathroom was dirty."
    • 4.1 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.5 "Bad amenities."
      2.2 "78% thought the building wasn't nice."
      2.6 "74% complained about the elevator."
    • 2.0 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.6 Good
    based on 79 reviews
    • 9.2 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
    • 8.4 "Breakfast is good."
    • 7.0 "Good service."
    • 6.4 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 5.4 "Average comfort."
    • 4.3 "Rooms are not good."

    Overall rating

    7.1 Good
    based on 557 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.2 "City centre within easy reach, said 92%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% thought it was easy to get to the train station."
    • 9.0 "Excellent value."
    • 8.1 "Breakfast is good."
    • 6.8 "Service is ok."
    • 6.0 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 4.4 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.8 "For 82%, the rooms looked old."
      2.1 "79% had problems with the shower."
      1.9 "81% found problems with the furniture."
      3.3 "Air conditioning was criticized by 67%."
      3.1 "69% thought the tv was sub-standard."
    • 3.8 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.3 "Bad amenities."
      1.8 "82% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 2.4 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close