Overview

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Mercure Townsville

Woolcock Street, Townsville, QLD 4812, Australia
+61 747 594 900

€66+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

8.1/10 Excellent
based on 854 reviews

Review highlights

  • 9.8
  • 9.3
  • 6.2
  • 5.1

Good to know

  • Pleasant hotel grounds
  • Friendly service

Nearby

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    About

    Mercure Townsville is a resort style hotel located close to the city and 2km from the airport. Set lakeside admist 11 acres of lush tropical gardens, the hotel offers 173 spacious, well-appointed rooms, with views across the lake or pool or through the gardens. Mercure Townsville boasts the largest hotel freeform swimming pool in Townsville, with a spa and an area for children, as well as tennis courts, a poolside restaurant and award winning conference facilities for up to 380 people.

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    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 854 reviews
    • 9.8 "Excellent pool."
    • 9.3 "World class service."
    • 9.2 "Terrific location."
    • 8.5 "Bar is amazing."
    • 8.2 "Breakfast is good."
    • 6.2 "Average value."
    • 5.1 "Average comfort."
    • 5.0 "Rooms are ok."
    • 4.4 "Internet is poor."
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    Overall rating

    8.2 Excellent
    based on 503 reviews
    • 9.8 "Excellent pool."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.1 "Terrific location."
      7.5 "Great parking, according to 75%."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 6.0 "Average value."
    • 5.3 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 4.8 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      3.8 "62% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      2.5 "Air conditioning was criticized by 75%."
      3.8 "62% had problems with the shower."
    • 4.6 "Internet is poor."
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    Overall rating

    8.2 Excellent
    based on 102 reviews
    • 9.8 "Excellent pool."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.0 "Amenities are good."
    • 7.8 "Tasty food."
    • 6.2 "Vibe was decent."
    • 4.7 "Not very comfortable."
    • 4.6 "Rooms are not good."
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    Overall rating

    7.2 Good
    based on 34 reviews
    • 9.2 "Terrific location."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 7.6 "Tasty food."
    • 7.1 "Good cleanliness."
    • 4.6 "Rooms are not good."

    Overall rating

    8.3 Excellent
    based on 213 reviews
    • 9.8 "Excellent pool."
    • 9.3 "Terrific location."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 7.7 "Tasty food."
    • 6.0 "Average value."
    • 5.3 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.2 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
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    Good to know
    "Pleasant hotel grounds"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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