Pan Pacific Suzhou

Pan Pacific Suzhou

259 Xin Shi Road, Gusu, Suzhou 215007, China
+86 512 6510 3388

based on 46 reviews

Pan Pacific Suzhou
Sat 24/9
Sun 25/9
Provider for Pan Pacific Suzhou
Provider for Pan Pacific Suzhou
Provider for Pan Pacific Suzhou

About Pan Pacific Suzhou

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi and Parking for free
This family-friendly Suzhou hotel is located on the Strip, within a 10-minute walk of Suzhou City Moat and Panmen Scenic Area. Guanqian Street and Master of the Nets Garden are also within 2 miles (3 km).

Photos of Pan Pacific Suzhou

Latest deals for Pan Pacific Suzhou

Sun 25/9
Thu 29/9
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Amenities at Pan Pacific Suzhou

  • Outdoor pool
  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner


  • Wine glasses
  • Electric kettle
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area


  • Executive lounge access
  • Family rooms
  • Garden view
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Steam room
  • Spa and wellness centre
  • Massage
  • Sauna


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toothbrush


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room
  • Dining table

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' club
  • Playground

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Trouser press
  • Iron and ironing board

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)


  • Picnic area
  • Garden
  • Terrace/Patio
  • Balcony

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV


  • Computer use available
  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Table tennis
  • Pool table


  • Alarm clock
  • Cleaning products


  • Fitness centre

Reviews of Pan Pacific Suzhou

GreatBased on 46 verified guest reviews

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7.1 Good
Pros:Only stayed for one night. Clean, comfortable, and cheap. Front desk staff was awesome. Overall service was great, but room service and dining...well see what I didn't like.
Cons:Location was okay. Room service was abysmal. Asian portion of the menu was unavailable because the the Chinese cooks left early. WHAT? Not mention the staff didn't know what menu to was available at the correct time either. Not something you expect from a "5-star" hotel, and not something you want to deal with, after a very long work week.


259 Xin Shi Road, Gusu, Suzhou 215007

What's nearby

  • Pan Gate353 m
  • Master of the Nets Garden1.9 km
  • Metro Shopping Mall2.4 km
  • Xuanmiao Temple2.6 km
  • Suzhou Pingtan Museum2.8 km
  • Lingering Garden3.1 km
  • Beisi Pagoda3.5 km
  • Lion Grove Garden3.6 km
  • Suzhou Museum3.7 km
  • Zhuozheng Yuan3.9 km
  • Hanshan Temple5 km
  • Precious Belt Bridge5.1 km



Check in anytime after 14:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Pan Pacific Suzhou

  • Pan Pacific Suzhou is located at 259 Xin Shi Road, Gusu in Gusu, 2 km from the centre of Suzhou. Pan Gate is the closest landmark to Pan Pacific Suzhou.

  • Check-in time is 14:00 and check-out time is 12:00 at Pan Pacific Suzhou.

  • Yes, Pan Pacific Suzhou offers free Wi-Fi.

  • Yes, Pan Pacific Suzhou offers free parking.

  • Pan Pacific Suzhou is 20.3 km from Suzhou. Pan Pacific Suzhou is 28.3 km from Wuxi.

  • Yes, Pan Pacific Suzhou has a pool on-site.

  • KAYAK scours the web for all room deals available at Pan Pacific Suzhou in Suzhou and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pan Pacific Suzhou and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pan Pacific Suzhou.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

2.0 km

Location rating


Nearest airport

Shanghai Hongqiao Intl

Distance to airport

69.6 km