Holiday Inn Express & Suites Sturbridge

Access to Mass Turnpike

No

Floors were being rotated for guests. Rooms weren't being used every day for different guests. Staff wore masks. Safety appeared to be a priority.

Person who greeted us at the front desk was less than pleasant. She was arrogant and condescending. She started laughing and told another employee to get the phone because she left someone on hold for 10 mins, she thought it was hilarious. Not so much.

Nice hotel, good breakfast. The staff was helpful with items listed below,

Strange location for the elevator. Room had no channel guide for the tb. The electrical plug did not work on the bathroom.