Overview

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Chanel Palace Hotel - Shenzhen

6027 Shennan Middle Road, Shenzhen 518040, China
+86 755 8289 1111

€59+

Overall guest ratings

7.5/10 Good
based on 651 reviews

Review highlights

  • 9.6
  • 5.5
  • 4.4
  • 3.9

Good to know

  • Good accessibility by car

Nearby

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    About

    Chanel Palace Hotel - Shenzhen features a nightclub and puts you within a 10-minute drive of Splendid China Folk Village. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A sauna and a garden are other highlights, and all rooms offer 24-hour room service and refrigerators.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Business centre
    • Internet
    • Laundry service
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 651 reviews
    • 9.6 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      10.0 "Near to public transport, according to 100%."
    • 5.5 "Food is average."
    • 5.2 "Average value."
    • 4.4 "Service is below average."
      2.5 "75% indicated the reception staff was not good."
      2.9 "71% thought the service was unprofessional."
    • 3.9 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 3.5 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.4 "Rooms are not good."
      2.1 "For 79%, the rooms looked old."
      4.2 "58% said rooms were dirty."
      3.7 "63% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      1.2 "Air conditioning was criticized by 88%."
      0.5 "95% complained about the bathroom."
      1.3 "87% didn't like the uncomfortable beds."
    • 3.1 "Quite uncomfortable."
      3.7 "63% said rooms were small."
      1.2 "Air conditioning was criticized by 88%."
      4.6 "54% thought it was too noisy."
      1.3 "87% didn't like the uncomfortable beds."
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    Overall rating

    7.6 Good
    based on 637 reviews
    • 9.6 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 5.5 "Food is average."
    • 5.2 "Average value."
    • 4.6 "Service is below average."
      2.8 "72% indicated the reception staff was not good."
      3.2 "68% thought the service was unprofessional."
    • 3.9 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.4 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 3.4 "Rooms are not good."
      2.2 "For 78%, the rooms looked old."
      3.8 "62% said rooms were dirty."
      3.7 "63% said rooms were small."
      1.9 "81% thought they were poorly maintained."
      1.1 "Air conditioning was criticized by 89%."
      0.5 "95% complained about the bathroom."
    • 3.3 "Not very comfortable."
      3.7 "63% said rooms were small."
      1.1 "Air conditioning was criticized by 89%."
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    Overall rating

    7.0 Good
    based on 13 reviews
    • 9.4 "Terrific location."
    • 5.0 "Average value."
    • 2.4 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    • 2.2 "Horrible vibe."
    Good to know
    "Good accessibility by car"
    data provided by TrustYou

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