Overview

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City Hotel Shanghai

5-7 Shan Xi Road South, Shanghai 200020, China
+86 216 255 1133

€47+

Overall guest ratings

8.1/10 Excellent
based on 5,812 reviews

Review highlights

  • 9.0
  • 7.6
  • 7.2
  • 4.7

Good to know

  • Clean rooms
  • Great shopping

Nearby

    show all

    About

    A stay at City Hotel Shanghai places you in the heart of Shanghai, minutes from Shanghai Exhibition Center and close to Jing An Temple. This hotel is within close proximity of Plaza 66 and CITIC Square.

    Rooms

    Make yourself at home in one of the 272 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

    Dining

    Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 5,812 reviews
    • 9.0 "Terrific location."
    • 7.6 "Good breakfast."
    • 7.2 "Good service."
    • 6.9 "Pool is mediocre."
    • 6.6 "Sufficient wellness & sports facilities."
    • 4.7 "Rooms are not good."
    • 3.1 "Quite uncomfortable."
    • 2.4 "Disappointing internet connection."
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    Overall rating

    7.5 Good
    based on 1,162 reviews
    • 8.3 "Location is great."
      9.8 "98% liked the proximity to shopping."
      8.8 "City centre within easy reach, said 88%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "Good breakfast."
    • 7.1 "Good pool."
    • 6.9 "Sufficient wellness & sports facilities."
      6.9 "For only 69%, the fitness area was satisfactory."
    • 5.8 "Average value."
    • 5.4 "Rooms are ok."
    • 5.2 "Service is ok."
      6.2 "Only 62% thought the service was professional."
      5.0 "50% said the reception staff was ok."
      5.8 "Housekeeping was ok, according to 58%."
    • 3.2 "Disappointing internet connection."
      3.5 "65% said the wifi quality was bad."
      2.9 "71% thought it was overpriced."
    View all review categories

    Overall rating

    7.9 Good
    based on 639 reviews
    • 8.8 "Location is great."
      9.3 "Easily accessible by car, said 93%."
      9.9 "99% liked the proximity to shopping."
    • 8.1 "Breakfast is good."
    • 7.2 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 6.6 "Pool is mediocre."
    • 5.5 "Average value."
    • 3.7 "Rooms are not good."
      1.4 "86% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
      0.5 "For 95%, the rooms looked old."
      3.9 "61% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
    • 2.6 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
    • 2.5 "Disappointing internet connection."
      2.1 "79% thought it was overpriced."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 2,789 reviews
    • 9.3 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.8 "98% liked the proximity to shopping."
      10.0 "Business sites within easy reach, said 100%."
      9.1 "City centre within easy reach, said 91%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "Perfectly clean."
      8.9 "89% said rooms were clean."
      9.2 "92% thought it was clean."
    • 7.9 "Good service."
      7.4 "74% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 6.9 "Sufficient wellness & sports facilities."
      6.7 "For only 67%, the fitness area was satisfactory."
    • 6.0 "Average value."
    • 4.7 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      0.5 "For 95%, the rooms looked old."
      3.8 "62% complained about the bathroom."
      2.2 "78% found problems with the furniture."
      1.6 "Air conditioning was criticized by 84%."
    • 2.6 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      1.6 "Air conditioning was criticized by 84%."
    • 2.2 "Disappointing internet connection."
      2.0 "80% thought it was overpriced."
    View all review categories

    Overall rating

    7.4 Good
    based on 1,220 reviews
    • 8.7 "Location is great."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.7 "City centre within easy reach, said 87%."
    • 7.2 "Good breakfast."
    • 6.9 "Pool is mediocre."
    • 6.6 "Service is ok."
      6.6 "Only 66% thought the service was professional."
      6.1 "61% said the reception staff was ok."
      5.6 "Housekeeping was ok, according to 56%."
    • 6.3 "Sufficient wellness & sports facilities."
      6.7 "For only 67%, the fitness area was satisfactory."
    • 5.4 "Average value."
    • 5.0 "Rooms are ok."
      3.0 "70% didn't like the uncomfortable beds."
      2.8 "72% said rooms were small."
      4.1 "59% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      1.5 "85% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
      3.7 "63% had problems with the shower."
      1.8 "Air conditioning was criticized by 82%."
      4.3 "57% said the bathroom was dirty."
    • 3.7 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
      2.8 "72% said rooms were small."
      1.8 "Air conditioning was criticized by 82%."
    • 3.7 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 2.6 "Disappointing internet connection."
      3.2 "68% said the wifi quality was bad."
      2.0 "80% thought it was overpriced."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Great shopping"
    data provided by TrustYou

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