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Four Points by Sheraton Hainan, Sanya

Top Business Hotel

No. 78 Sanya Bay Road, Sanya 572000, China

+86 898 8888 8588

€71+

Overview
Reviews
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Map

Four Points by Sheraton Hainan, Sanya - Sanya - Building

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Four Points by Sheraton Hainan, Sanya - Sanya - Bedroom

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Four Points by Sheraton Hainan, Sanya - Sanya - Pool

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Overall guest ratings

9.0/10 Excellent

based on 5056 reviews

Review highlights

Location

9.2
Service

7.3
Pool

4.5
WiFi

2.6

Good to know

Luxurious Hotel
Professional service
Good accessibility by car
Great view

Nearby

About

Plenty to Do. Welcome to the new Four Points by Sheraton Hainan, Sanya. We are just across the road from the beach at Sanya Bay, where restaurants, bars, nightlife, shopping, and night markets are plentiful. Sanya Phoenix Airport is also just 15 minutes away. Take it Easy. Our 370 guest rooms and suites are spacious, with a balcony and the cozy Four Points by Sheraton Four Comfort Bed. Meet up with friends at our restaurants or bars. Play a game of tennis, take a dip or in the outdoor pool, or relax in our spa. Mix Business and Pleasure. 11 meetings rooms total over 2,000 square meters of meeting and banquet space. Our business center will make it easy for you to finish your work and get back to the fun stuff in no time.

Starwood Hotels

AMENITIES

Guest reviews

All reviews

Families

Couples

Business

Solo

Overall rating

8.9 Excellent

Based on 5,275 reviews

Location

9.2

Service

7.3

Breakfast

7.1

Room

7.0

Cleanliness

5.9

Comfort

5.0

Pool

4.5

WiFi

2.6

Overall rating

9.0 Excellent

Based on 2,690 reviews

Location

9.3

Breakfast

7.4

Service

7.1

Room

7.0

Cleanliness

5.6

Comfort

4.8

Pool

4.2

Overall rating

8.9 Excellent

Based on 1,477 reviews

Location

9.1

Room

7.2

Breakfast

7.1

Service

6.8

Cleanliness

6.0

Comfort

4.9

Pool

4.9

Overall rating

9.1 Excellent

Based on 791 reviews

Location

9.4

Service

7.1

Breakfast

6.8

Room

6.8

Cleanliness

5.6

Comfort

5.2

Overall rating

8.8 Excellent

Based on 316 reviews

Location

9.2

Service

6.8

Breakfast

6.5

Room

6.2

Cleanliness

5.9

Amenities

5.4

Comfort

4.8

Pool

4.5

Recent reviews

All reviews
Positive
Neutral
Negative

9.6

Pros: Super good and expeditive service, very friendly staff - always kind and with smile. Good interior design, huge bathrooms and very comfortable king beds. We loved our terrace on 16th floor - ...

Cons: top floor - sky deck, is kind of very private and certainly very cosy place , in a way, it's more for couples and 'love birds' than for 'party animals' , we expected bigger terrace...

Reviewed May 2017

review from
7.5

Pros: The location was just nice at the centre. Easy to travel to other tourist locations.

Cons: Some of the staffs could have put a little more smile on their faces.

Reviewed May 2017

review from
5.8

Pros: Staff was friendly

Cons: Room 1008 got no aircon. Changed a smaller room 1007 but unable to get a refund. Finally they got us a room at 1716. But was still consider as downgraded without refund.

Reviewed Feb 2017

review from
7.1

Pros: The location is very good, the rooms are a good size and well maintained and the staff, whilst poorly trained, do their best to assist.

Cons: On arrival we were told that we had the provide a deposit of RMB8000 to cover the cost of our accommodation PLUS any incidentals. I complained strongly about this and the figure was reduced to RMB6000...

Reviewed Jan 2017

review from
5.4

Pros: Good spread for breakfast but food is not replenished even at 9am, when buffet ends at 10.30am. Was told by staff nonchalantly in Chinese 'No more'.

Cons: We had to change room on first night: the shower room leaked into the main bathroom area. It's now 3 days since I checked out but my refund for excess of deposit (via credit card) is still not ...

Reviewed Nov 2016

review from
8.3

Pros: Breakfast was nice, Western, Chinese, Japanese. Very friendly staff. Nice location, as far as I could see probably the best hotel at this place at Sanya Bay. Beach is directly on the other side of the...

Cons: Would be nice if the staff would speak a bit more English.

Reviewed Oct 2016

review from
5.8

Pros: Employees hardly speak english, but they always tried to find a way for communication.

Cons: The location is sadly not in the central, arround the hotel there are not many places neither food than shopping. And the beach in front is also not really nice. The view out into the sea is sparkled ...

Reviewed Sep 2016

review from
9.6

Pros: Good breakfast

Cons: Little bit noisy in the morning with loud music for dance on the front beach

Reviewed Aug 2016

review from
7.9

Pros: Good location, Sanya bay, all you need is to cross a road and you're at the beach. The staff is friendly and efficient. The room was comfortable, with a splendid view, a nice bead, and although it...

Cons: The outside zones are very disappointing: the pool is small and lays right next to the (somewhat noisy) avenue, and there is barely anything else besides that. There was no outside shower near the ...

Reviewed Jul 2016

review from
9.6

Pros: The hotel was very beautiful! Fast elevators. Clean. The pool was clean and relaxing. The room had HBO and the room itself was nice. The beach is across the street. You can't get any closer!

Cons: Meals were too expensive . Should have a poolside bar or a waiter come check on you.

Reviewed Apr 2016

review from

9.6

Pros: Super good and expeditive service, very friendly staff - always kind and with smile. Good interior design, huge bathrooms and very comfortable king beds. We loved our terrace on 16th floor - ...

Cons: top floor - sky deck, is kind of very private and certainly very cosy place , in a way, it's more for couples and 'love birds' than for 'party animals' , we expected bigger terrace...

Reviewed May 2017

review from
9.6

Pros: Good breakfast

Cons: Little bit noisy in the morning with loud music for dance on the front beach

Reviewed Aug 2016

review from
9.6

Pros: The hotel was very beautiful! Fast elevators. Clean. The pool was clean and relaxing. The room had HBO and the room itself was nice. The beach is across the street. You can't get any closer!

Cons: Meals were too expensive . Should have a poolside bar or a waiter come check on you.

Reviewed Apr 2016

review from

7.5

Pros: The location was just nice at the centre. Easy to travel to other tourist locations.

Cons: Some of the staffs could have put a little more smile on their faces.

Reviewed May 2017

review from
7.1

Pros: The location is very good, the rooms are a good size and well maintained and the staff, whilst poorly trained, do their best to assist.

Cons: On arrival we were told that we had the provide a deposit of RMB8000 to cover the cost of our accommodation PLUS any incidentals. I complained strongly about this and the figure was reduced to RMB6000...

Reviewed Jan 2017

review from
8.3

Pros: Breakfast was nice, Western, Chinese, Japanese. Very friendly staff. Nice location, as far as I could see probably the best hotel at this place at Sanya Bay. Beach is directly on the other side of the...

Cons: Would be nice if the staff would speak a bit more English.

Reviewed Oct 2016

review from
7.9

Pros: Good location, Sanya bay, all you need is to cross a road and you're at the beach. The staff is friendly and efficient. The room was comfortable, with a splendid view, a nice bead, and although it...

Cons: The outside zones are very disappointing: the pool is small and lays right next to the (somewhat noisy) avenue, and there is barely anything else besides that. There was no outside shower near the ...

Reviewed Jul 2016

review from

5.8

Pros: Staff was friendly

Cons: Room 1008 got no aircon. Changed a smaller room 1007 but unable to get a refund. Finally they got us a room at 1716. But was still consider as downgraded without refund.

Reviewed Feb 2017

review from
5.4

Pros: Good spread for breakfast but food is not replenished even at 9am, when buffet ends at 10.30am. Was told by staff nonchalantly in Chinese 'No more'.

Cons: We had to change room on first night: the shower room leaked into the main bathroom area. It's now 3 days since I checked out but my refund for excess of deposit (via credit card) is still not ...

Reviewed Nov 2016

review from
5.8

Pros: Employees hardly speak english, but they always tried to find a way for communication.

Cons: The location is sadly not in the central, arround the hotel there are not many places neither food than shopping. And the beach in front is also not really nice. The view out into the sea is sparkled ...

Reviewed Sep 2016

review from

Photos

Four Points by Sheraton Hainan, Sanya - Sanya - Building

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Four Points by Sheraton Hainan, Sanya - Sanya - Building

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Four Points by Sheraton Hainan, Sanya - Sanya - Building

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Four Points by Sheraton Hainan, Sanya - Sanya - Building

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Four Points by Sheraton Hainan, Sanya - Sanya - Building

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Four Points by Sheraton Hainan, Sanya - Sanya - Bar

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Four Points by Sheraton Hainan, Sanya - Sanya - Restaurant

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Four Points by Sheraton Hainan, Sanya - Sanya

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Four Points by Sheraton Hainan, Sanya - Sanya - Pool

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Four Points by Sheraton Hainan, Sanya - Sanya

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Four Points by Sheraton Hainan, Sanya - Sanya - Restaurant

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Four Points by Sheraton Hainan, Sanya - Sanya - Gym

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Four Points by Sheraton Hainan, Sanya - Sanya - Conference room

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Four Points by Sheraton Hainan, Sanya - Sanya - Bedroom

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Four Points by Sheraton Hainan, Sanya - Sanya - Restaurant

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Four Points by Sheraton Hainan, Sanya - Sanya - Bedroom

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Four Points by Sheraton Hainan, Sanya - Sanya - Bedroom

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Four Points by Sheraton Hainan, Sanya - Sanya - Conference room

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Four Points by Sheraton Hainan, Sanya - Sanya - Bar

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Four Points by Sheraton Hainan, Sanya - Sanya - Lobby

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Four Points by Sheraton Hainan, Sanya - Sanya - Bedroom

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Four Points by Sheraton Hainan, Sanya - Sanya

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Four Points by Sheraton Hainan, Sanya - Sanya - Bedroom

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Four Points by Sheraton Hainan, Sanya - Sanya - Conference room

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Four Points by Sheraton Hainan, Sanya - Sanya - Bathroom

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Four Points by Sheraton Hainan, Sanya - Sanya - Bathroom

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Four Points by Sheraton Hainan, Sanya - Sanya - Bedroom

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Four Points by Sheraton Hainan, Sanya - Sanya - Building

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Four Points by Sheraton Hainan, Sanya - Sanya - Restaurant

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Four Points by Sheraton Hainan, Sanya - Sanya

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Four Points by Sheraton Hainan, Sanya - Sanya - Pool

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Four Points by Sheraton Hainan, Sanya - Sanya - Restaurant

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Four Points by Sheraton Hainan, Sanya - Sanya - Restaurant

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Four Points by Sheraton Hainan, Sanya - Sanya - Pool

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Four Points by Sheraton Hainan, Sanya - Sanya - Conference room

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Four Points by Sheraton Hainan, Sanya - Sanya - Bedroom

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Four Points by Sheraton Hainan, Sanya - Sanya - Conference room

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Four Points by Sheraton Hainan, Sanya - Sanya - Pool

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Four Points by Sheraton Hainan, Sanya - Sanya - Living room

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