Overview

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Sheraton Santiago Hotel and Convention Center

Avenida Santa Maria 1742, Santiago 16058, Chile
+56 2233 5000

€106+

Overall guest ratings

8.0/10 Good
based on 485 reviews

Review highlights

  • 10.0
  • 7.6
  • 6.1
  • 6.0

Good to know

  • Comfortable beds
  • Great view

Nearby

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    About

    We look forward to welcoming you to the Sheraton Santiago Hotel and Convention Center. In walking distance of legendary sites including Pablo Neruda’s house, Parque Metropolitano Zoo, San Cristóbal Hill, and the district’s best shopping, restaurants, and pubs, our hotel is also just 12 minutes from the airport (SCL) and an easy drive from Viña del Mar, world-class ski centers, lakes, and mountains. Retreat to one of our 386 guest rooms, boasting views of the pool or the Andes. All Classic Rooms offer a modern, spacious, and comfortable look. Each room is equipped with a 48” flat screen TV. Use High Speed Internet Access, order room service any time, or get comfortable with the Sheraton Signature Sleep Experience and discover how good sleep can be. For guests with business on their mind, a Business Center is available with High Speed Internet Access, office support, and meeting room rental. Our new Club Level on the 7th floor offers access to the exclusive Sheraton Club Lounge. Our Internet lounge allows all guests to connect with what matters most to them in the heart of our lobby. Take a dip in one of our pools, indulge in a spa treatment, or work out with the high-end equipment of Sheraton Fitness. Enjoy an unforgettable dining experience at one of our beautiful, recently-renovated venues. Delight yourself with an exquisite dinner at the highly-regarded Restaurant El Cid or live it up with friends at the modern, stylish Lobby Bar’s happy hour. For either corporate or social gatherings, let our banquet and planning staff transform the country’s largest hotel meeting facility into a wonderful setting for groups of 10 to 1,500 or more. Renewed spaces feature brilliant displays of color schemes, modern audiovisual equipment, and additional benefits for your upcoming event.

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    Starwood Hotels

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Child pool
    • Cable or satellite TV
    • Washer/dryer available in-room
    • Laundry facilities
    • Coffee shop
    • Sauna
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Parking (surcharge)
    • Ski-in/Ski-out
    • Steam room
    • Wedding services
    • Outdoor tennis
    • Fireplace
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 485 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 7.6 "Good pool."
    • 6.6 "Service is ok."
      5.8 "Only 58% thought the service was professional."
    • 6.3 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 6.1 "Location is acceptable."
    • 6.1 "Rooms are ok."
      6.9 "Only 69% thought the shower was ok."
    • 6.0 "Breakfast is mediocre."
    • 4.4 "Bar is not good."
    • 3.5 "Not very clean."
      2.8 "72% said rooms were dirty."
      4.0 "60% said the bathroom was dirty."
    • 2.4 "Terrible value."
      0.0 "100% said the breakfast was too expensive."
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    Overall rating

    7.8 Good
    based on 266 reviews
    • 7.6 "Good pool."
    • 6.5 "Location is acceptable."
    • 6.4 "Service is ok."
      5.9 "Only 59% thought the service was professional."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
    • 5.6 "Food is average."
    • 3.3 "Not very clean."
      2.8 "72% said rooms were dirty."
    • 2.4 "Terrible value."
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    Overall rating

    8.2 Excellent
    based on 121 reviews
    • 6.6 "Service is ok."
    • 6.5 "Average comfort."
    • 6.2 "Location is acceptable."
    • 5.8 "Rooms are ok."
    • 5.4 "Vibe was decent."

    Overall rating

    7.8 Good
    based on 97 reviews
    • 6.7 "Service is ok."
    • 6.1 "Average comfort."
    • 6.0 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
    • 2.9 "Terrible value."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Great view"
    data provided by TrustYou

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