Recent reviews
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7.0
Staff assistance was excellent, but had limited english language ability Request a room on the backside as the west side is very noisy with street traffic
review from KAYAK -
5.7
Breakfast was included, and was fine. The photo used on the website was misleading. It showed the three beds which were provided in this triple, and the hotel's glowing description of its facilities implied a level of comfort and furnishing not found in the room. In fact, there was no desk, chair, table, sofa or any other furniture, other than the three beds, a few lamps, a television and a mini-bar. The beds were on wheels and moved around a lot. The room had a surreal quality to it.
review from KAYAK -
6.3
Clean, great location, and free WiFi - a definite plus. The bed wasn't too comfortable, but all in all pretty fair value for the price.
review from KAYAK -
6.0
Location, front desk staff bathroom needs revamp
review from KAYAK -
6.3
I could see the Andes from my window - wonderful! The breakfast products were quite good, even if there was not a big variety. The first night there was awful cigarette smell in my room. But that was the only problem.
review from KAYAK -
6.3
Very stylish and comfortable rooms in a very nice area. The hotel staff is friendly and helpful. There are plenty of restaurants and bars around the hotel and the nearest underground station is only a few hundred meters away.
review from KAYAK -
8.0
I stayed at Neruda Express for 2 nights, unfortunately during the earthquake on feb 26, 2010. Luckily the hotel was sturdy enough to take it without suffering structural damage. What's more, the staff were polite and willing to help even in those dire circunstances and assisted us in every way. I'm glad I chose this hotel and I wholeheartedly recommend it
review from KAYAK
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5.7
Breakfast was included, and was fine. The photo used on the website was misleading. It showed the three beds which were provided in this triple, and the hotel's glowing description of its facilities implied a level of comfort and furnishing not found in the room. In fact, there was no desk, chair, table, sofa or any other furniture, other than the three beds, a few lamps, a television and a mini-bar. The beds were on wheels and moved around a lot. The room had a surreal quality to it.
review from KAYAK -
6.3
Clean, great location, and free WiFi - a definite plus. The bed wasn't too comfortable, but all in all pretty fair value for the price.
review from KAYAK -
6.0
Location, front desk staff bathroom needs revamp
review from KAYAK -
6.3
I could see the Andes from my window - wonderful! The breakfast products were quite good, even if there was not a big variety. The first night there was awful cigarette smell in my room. But that was the only problem.
review from KAYAK -
6.3
Very stylish and comfortable rooms in a very nice area. The hotel staff is friendly and helpful. There are plenty of restaurants and bars around the hotel and the nearest underground station is only a few hundred meters away.
review from KAYAK
