All reviews
Awesome location, staff was very friendly
Check in was at 4 I got there at 2 and asked for early check in they said would contact me if room became available early we went on with our day 530 comes around still no call but figured room should be ready we go to check in and they clearly don’t have a room for me they’re calling asking for multiple rooms and none of them are clean after about 10 minutes they say they have a room for me. Once...Read more
Great location, decent price for the area.
We paid extra for a king size bed and were put into a double size MURPHY bed! What a joke, we were so uncomfortable all night and the bed sloped downward toward the head of the bed so the blood was rushing to our head while we slept. Worst night of sleep ever and they had overbooked their hotel so they couldn't move us! I will not be staying there again!
Short walk to the pier and other attractions. Near grocery store and the game room has family style tables so you can bring food in rather than dine out if you’re with a group.
1. $$ To park 2. Need to step up their maintenance/housekeeping practices 3. Courtyard is a great idea but needs a refresh.
This place is perfect!! Close to everything. When I say close I mean across the street from Pier 39. Best hotel in SF!
Decor and location!!!
Hotel was nice. Location good
My car was broken into in their locked parking garage. Got parking garage fee refunded. That was the extent of their apology.
Our stay at Hotel Zephyr was great! We booked a King Bed w/ balcony room for two nights and had absolutely no complains! Our balcony was waterfront and faced the fisherman's wharf as well as had a direct view of Alcatraz. The room was very clean, spacious, and had all the amenities we needed. The staff at the hotel were all very helpful as well as provided us with coupons for restaurants and activ...
There really weren't hardly any complains about hotel Zephyr minus a few small ammenities. We would've liked to have had a microwave in our room but it wasn't really an inconvenience anyhow. The gym was a little small and could've used some more equipment but again, wasn't a big inconvenience at all.Read more
Great location, very cool theme throughout the hotel, lots of things to do in the hotel.
Staff was hit or miss. Although the valets were very friendly, they weren't readily available.
Location, location, location. Clean, friendly staff, cool fire pit area. Hot Spud right around the corner.
Unknowingly, we asked for a view room. We got a great room with swell views of the bay, piers, etc. However, that meant we were just across from the VERY loud street performers. And the idiots flooring their cars at 1 a.m. with modified mufflers. I suggest certainly staying at this hotel, but ask for an inside room.
