Pros (+) Nothing
Cons (-) The pictures on your ad are very deceiving. The building is extremely old, run dow, out dated and dirty. Shower had mildew and carpets smelled. No hot water. I’m declining the charge on my credit card.
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Amenities at Embassy Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Reviews of Embassy Hotel
6.1
Okay
1129 verified ratings
Wonderful
172
Very good
112
Good
164
Okay
131
Fair
163
Mediocre
135
Poor
252
Summary of reviews
Guests say
Guests consistently praised the hotel's convenient location, with many finding it close to public transportation, city attractions, and local amenities. However, there were frequent complaints about cleanliness, with reports of dirty rooms, mold, bugs, and poor housekeeping. Service also received negative feedback, including issues with deposit refunds, unhelpful or rude staff, and inconsistent room maintenance. Many guests felt the value for price was lacking, citing high costs compared to the quality and amenities provided. Overall, while the location is a strong point, significant improvements are needed in cleanliness, service, and value.AI-generated from customer reviews
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Score by provider
6 out of 10
526 reviews
6.6 out of 10
138 reviews
6.2 out of 10
70 reviews
5.1 out of 10
10 reviews
All reviews
Pros (+) The lobby was tastefully decorated
Cons (-) The room has a musky wet dog smell. The source: visable mold on walls and in bathroom. Complained to front desk and was informed 'no refunds' and only other available room was with a TWIN size bed. What hotel has a twin size bed?! Tried that room, same smell but not as strong. Suspicious, I checked around bed and found evidence of bed bugs. Thankfully we had not unpacked. Informed front desk about...
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Pros (+) Cheap, in downtown, gated lot for parking
Cons (-) outskirts of rough neighborhood, my family was uncomfortable walking around at night. Staff seemed friendly or aloof, depending on who was there. Elevator works only when all doors on all floors are closed, so you might have to take stairs. $30 parking/night
Pros (+) The Art Decorated rooms were pretty and esthetically pleasing to the artistic eye, but that's it.
Cons (-) Pretty much everything else. Hotel advertises parking, a play structure for kids, air conditioning, a restaurant, and bar and lounge. Let's start with the play structure. Is it on the same block? Yes. Is it theirs? No. Is it nice? No. Is it una neighborhood you'd want to take your kids to play? Hell no! Then there's the non existent air conditioning. Hotel doesn't have it. Bathrooms don't even hav...
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Cons (-) Subway soda left in my room upon arrival.
Pros (+) Walking distance to Symphony and Opera halls as well as the civic center. Staff were very friendly and helpful. Good value. Clean.
Cons (-) It is not in a bad neighborhood but very near a bad neighborhood.
Pros (+) They staff was courteous at all times. The windows opened fully and let in a fantastic breeze. The beds were comfy and had blankets with enough heft to be soothing. The extra pillows where easy to find. The bed, nightstand, desk, dresser were beautiful, authentic, intact, and matched vintage pieces that I would have taken home with me and been very proud to display in a guest room. It had a very v...
Cons (-) We got our room key and went to our room to find it still being cleaned. Our reservation was for 3, but only had 2 sets of towels. The shower curtain didn't contain water. The windows didn't have screens. The bedside lamp lacked an outlet, but looked nice on the table. We had to leave early, apparently our walking (quietly, we aren't totally inconsiderate) was too much for the room below us, and s...
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Cons (-) the rooms didn't smell good. There was a lot of noise in the alley and in the next rooms.
Pros (+) Good location, good price.
Cons (-) Bare bones. You get a room and a bathroom and that's about it. I usually see a room as a place to sleep, so it didn't bother me too much, but I could see how other people might be unhappy. No AC, no coffee machine, small room, old building, old plumbing.
Pros (+) The hotel is centrally located near everything. The staff is nice and the facility is kept clean.
Cons (-) No AC; and, we had to sleep with the windows open. While sleeping with the windows open is not bad, we had to put up with the noisy city life.
Location
610 Polk Street, San Francisco, CA 94102
What's nearby
- Civic Center Plaza336 m
- San Francisco City Hall367 m
- Union Square1.2 km
- Moscone Center1.6 km
- Museum of Modern Art1.6 km
- Transamerica Pyramid2 km
- Lombard Street2.2 km
- Downtown San Francisco2.2 km
- Embarcadero2.6 km
- Oracle Park2.6 km
- Ferry Building2.6 km
- San Francisco-Oakland Bay Bridge2.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Embassy Hotel
Low season | High season | Average price (weeknight) |
|---|---|---|
May | November | €87 |
Cheapest month to stay with an average 21% drop in price. | Most expensive month to stay with an average 37% rise in price. | Average Sun - Thu price over the last 2 weeks. |
Embassy Hotel
Which month has the cheapest rates at Embassy Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Embassy Hotel is November, with an average nightly rate of €59. The most expensive month is August at €98 per night.
What is the cheapest day to book Embassy Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Embassy Hotel is Sunday, with an average nightly rate of €66. The most expensive day is Tuesday at €285 per night.
How far in advance should you book Embassy Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Embassy Hotel, book around 6 weeks in advance. This could save you approximately 36% compared to booking last minute.
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See most recommended stays in San FranciscoGood to know
Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
1.5 km | San Francisco | 18.2 km |