Guest reviews
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All reviews
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Families
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Solo
Overall rating
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9.1 "Excellent amenities."9.1 "91% thought the
building was wonderful ." 9.4 "94%enjoyed the lobby entrance ." 10.0 "100% thought thearchitecture was beautiful ." 8.9 "89% found thegrounds to be nice ." 8.9 "89% said theelevator was good ." -
8.9 "Great service."9.8 "98% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." 8.8 "Lovely bar service , according to 88%." 7.7 "Housekeeping was great , according to 77%." 9.5 "95% werehappy with the room service ." 7.2 "Hotel security was great , thought 72%." 10.0 "100% said therecreation staff was great ." -
8.6 "Vibe was good."9.4 "94%
enjoyed the lobby entrance ." 10.0 "100% said it was astylish hotel ." 8.2 "82%enjoyed the friendly atmosphere ." 10.0 "100% thought thehotel was luxurious ." -
8.4 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." 9.7 "97%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 8.0 "80%appreciated the closeness to the beach ." -
7.1 "Good breakfast."
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5.6 "Internet is average."
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5.1 "Average value."
Overall rating
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9.2 "Excellent amenities."9.2 "92% thought the
building was wonderful ." 10.0 "100% thought thearchitecture was beautiful ." 9.3 "93%enjoyed the lobby entrance ." -
9.1 "Incredible bar."
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8.9 "Great service."9.8 "98% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." 9.4 "94% thought theservice was very professional ." 9.8 "98% werehappy with the room service ." -
8.6 "Vibe was good."10.0 "100% said it was a
stylish hotel ." 9.3 "93%enjoyed the lobby entrance ." -
8.5 "Location is great."9.8 "98%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
6.8 "Breakfast is mediocre."
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4.6 "Value below average."
Overall rating
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9.0 "Excellent amenities."9.0 "90% thought the
building was wonderful ." 9.4 "94%enjoyed the lobby entrance ." -
8.8 "Great service."9.8 "98% found the
staff to be very friendly ." -
8.4 "Vibe was good."9.4 "94%
enjoyed the lobby entrance ." -
8.1 "Location is great."
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7.4 "Good breakfast."
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6.9 "Average comfort."6.6 "Only 66% said
rooms were big enough ." -
4.9 "Value below average."
Overall rating
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9.1 "World class service."
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8.2 "Location is great."
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6.6 "Rooms are ok."
Overall rating
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9.0 "World class service."9.5 "95% found the
staff to be very friendly ." -
8.2 "Food is delicious."
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8.2 "Location is great."
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6.9 "Rooms are ok."
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6.6 "Average comfort."
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5.1 "Average value."
Recent reviews
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- Negative
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2.5review from
When I called to ask a simple question about the parking. A snobby person answered and it sounded like they were forced to talk to me. He wasn't genuinely friendly and didn't make me feel comfortable to stay at your hotel. You Need to improve on bettering your customer service.
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10.0review from
They went above and beyond when I requested to have a surprise bubbly in the room before we got there. No parking lot.
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10.0review from
Very convenient to the Gaslamp Quarter and walking distance to the Convention Center, Navy Pier and the Coronado ferry. Beautiful building and nice updated rooms.
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9.6review from
Great Location, walking distance to the downtown area & and just 15 minute walk to the Coronado ferry! Friendly Staff n/a
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9.0review from
Historic charm. Quite a bit of street noise gets into room.
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10.0review from
They went above and beyond when I requested to have a surprise bubbly in the room before we got there. No parking lot.
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10.0review from
Very convenient to the Gaslamp Quarter and walking distance to the Convention Center, Navy Pier and the Coronado ferry. Beautiful building and nice updated rooms.
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9.6review from
Great Location, walking distance to the downtown area & and just 15 minute walk to the Coronado ferry! Friendly Staff n/a
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9.0review from
Historic charm. Quite a bit of street noise gets into room.
