Recent reviews
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4.0
it is a new hotel We were 3 persons and the reservation showed that, and the room had only 1 bed, we complaint and they put an extra bed that they wanted 200 euros more for that. We had ti fight to get that removed. The air conditioning broke in one night and we had to sleep with no air in Summer. Its a 4 star hotel and do not have any irons for the clothes. The WIFI was poor and unreliable. The water in the shower jumped from warm to cold with out control.
review from KAYAK -
5.7
Beside the hotel there are 2 big supermarkets, where You'll find a good choice of clothes for children and anything You may need for a picnic. Actually we were really surprised. Hotel's personnel arrange a shuttle bus to the nearest metro station for free. Breakfast could be more varied.
review from KAYAK -
6.7
Close to the airport. Clean and modern rooms and large bathrooms. Shower door enclosed only 1/2 of the tub and leaked when taking a shower.
review from KAYAK -
6.3
Good rooms Far from centre
review from KAYAK -
6.0
The staff on check in were great. Very friendly and helpful. Unfortunately the hotel restaurant was not open on the Sunday so they recommended a local restaurant and ordered us a cab. Great 2 guys!!! Room was also nice and big, bed was comfortable and bathroom was excellent. The lady on reception at check out was less that friendly and helpful. We were only staying at the hotel for one night as we arrived in Rome a day early and our other accomodation was unable to have us a day early. We requested a later check out (2:00pm instead of 12:00pm) which she said was not a problem but would cost an extra 30 Euro! The hotel was empty!!! Poor customer service!
review from KAYAK -
6.7
Hotel it self location. It is good for business stay and if you have a car.
review from KAYAK -
6.4
When I made reservations, I wasn't aware the hotel had a shuttle service. I was satisfied with the staff being able to provide us free shuttle service everyday to the Metro station. I loved the very hot towel warmer in the bathroom! The dinner was too expensive. According to the booking site, it stated that "All children under 6 stay free of charge when using existing bedding. All older children or adults are charged EUR 30.00 per night and person for extra beds." Both of my children are under 6 (this is the reason why I selected this hotel) Although, I was advised that I was being charged EUR 30 extra per night since I didn't list my children while booking. There was no place to list them while booking!! The location of the hotel was not convenient at all.
review from KAYAK -
3.6
hotel is inaccessable. no public transport. taxis rip you off to get there. no facilities. and staff either do not understand or are not helpful.
review from KAYAK -
6.8
the staff were very helpful shower head could be stronger
review from KAYAK -
5.6
room, day reception staff. night staff very unhelpful, no room service, no food or alcohol available after 11pm on day of arrival, taxi could not find hotel and staff did not let us know this was an issue until the second day of our stay
review from KAYAK -
6.0
Nice breakfasts, very kind personal of food F&B and housekeeping departments, excellent New Year eve food and program. Very bad reception staff - there was no information available about the city tours, public transport connection, hotel facilities. Receptionist which we met in first day spoke no English, forced us to use taxi and didn't want to explain us properly how to use public transport (by the way we didn't understand why the taxi from the hotel to the nearest metro station costs 25 EUR, and from the metro station back to hotel 8 EUR, if it is the same distance).
review from KAYAK
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6.7
Close to the airport. Clean and modern rooms and large bathrooms. Shower door enclosed only 1/2 of the tub and leaked when taking a shower.
review from KAYAK -
6.7
Hotel it self location. It is good for business stay and if you have a car.
review from KAYAK -
6.8
the staff were very helpful shower head could be stronger
review from KAYAK
-
4.0
it is a new hotel We were 3 persons and the reservation showed that, and the room had only 1 bed, we complaint and they put an extra bed that they wanted 200 euros more for that. We had ti fight to get that removed. The air conditioning broke in one night and we had to sleep with no air in Summer. Its a 4 star hotel and do not have any irons for the clothes. The WIFI was poor and unreliable. The water in the shower jumped from warm to cold with out control.
review from KAYAK -
5.7
Beside the hotel there are 2 big supermarkets, where You'll find a good choice of clothes for children and anything You may need for a picnic. Actually we were really surprised. Hotel's personnel arrange a shuttle bus to the nearest metro station for free. Breakfast could be more varied.
review from KAYAK -
6.3
Good rooms Far from centre
review from KAYAK -
6.0
The staff on check in were great. Very friendly and helpful. Unfortunately the hotel restaurant was not open on the Sunday so they recommended a local restaurant and ordered us a cab. Great 2 guys!!! Room was also nice and big, bed was comfortable and bathroom was excellent. The lady on reception at check out was less that friendly and helpful. We were only staying at the hotel for one night as we arrived in Rome a day early and our other accomodation was unable to have us a day early. We requested a later check out (2:00pm instead of 12:00pm) which she said was not a problem but would cost an extra 30 Euro! The hotel was empty!!! Poor customer service!
review from KAYAK -
6.4
When I made reservations, I wasn't aware the hotel had a shuttle service. I was satisfied with the staff being able to provide us free shuttle service everyday to the Metro station. I loved the very hot towel warmer in the bathroom! The dinner was too expensive. According to the booking site, it stated that "All children under 6 stay free of charge when using existing bedding. All older children or adults are charged EUR 30.00 per night and person for extra beds." Both of my children are under 6 (this is the reason why I selected this hotel) Although, I was advised that I was being charged EUR 30 extra per night since I didn't list my children while booking. There was no place to list them while booking!! The location of the hotel was not convenient at all.
review from KAYAK -
3.6
hotel is inaccessable. no public transport. taxis rip you off to get there. no facilities. and staff either do not understand or are not helpful.
review from KAYAK -
5.6
room, day reception staff. night staff very unhelpful, no room service, no food or alcohol available after 11pm on day of arrival, taxi could not find hotel and staff did not let us know this was an issue until the second day of our stay
review from KAYAK -
6.0
Nice breakfasts, very kind personal of food F&B and housekeeping departments, excellent New Year eve food and program. Very bad reception staff - there was no information available about the city tours, public transport connection, hotel facilities. Receptionist which we met in first day spoke no English, forced us to use taxi and didn't want to explain us properly how to use public transport (by the way we didn't understand why the taxi from the hotel to the nearest metro station costs 25 EUR, and from the metro station back to hotel 8 EUR, if it is the same distance).
review from KAYAK
