The location was good, but I was disappointed that the hotel shuttle didn't run to the airport on the weekend and the hotel has not been kept up well.
3 stars
Hilton Garden Inn Queens/JFK Airport
Photos of Hilton Garden Inn Queens/JFK Airport
Overview
Hilton Garden Inn Queens JFK provides 3-star accommodation in New York City, just minutes from John F. Kennedy International Airport. It has a gym, as well as an express check-in and check-out feature, a 24-hour reception and an airport shuttle.
There are a variety of facilities on offer to guests of the hotel, including room service, laundry facilities and meeting facilities. An atm/cash machine, a safe and a tour desk are also available.
All the rooms at Hilton Garden Inn Queens JFK include a refrigerator, plus all the essentials for a comfortable stay. They are also fitted with a microwave and a hair dryer.
The hotel's in-house restaurant, The Great American Grill, is a popular spot to have a meal. Each evening, guests are invited to enjoy a drink in the cosy lounge bar.
Hilton Garden Inn Queens JFK is within walking distance of Federal Circle Airtrain Jfk Station, connecting guests with the surrounding area. Madison Square Garden, Times Square and Central Park are a short car ride from the property.
Latest deals for Hilton Garden Inn Queens/JFK Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hilton Garden Inn Queens/JFK Airport
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
- Business centre
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24-hour front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic pillow
- No smoking
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
- Private parking
General
- Family rooms
- Telephone
- Privacy curtain
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Media and entertainment
- Cable or satellite TV
- TV
Bathroom
- Shower
- Hairdryer
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Feather pillow
Things to do
- Gift shop
Fitness
- Fitness centre
Reviews of Hilton Garden Inn Queens/JFK Airport
6.8
Okay
1752 verified ratings
Wonderful
484
Very good
280
Good
294
Okay
187
Fair
206
Mediocre
99
Poor
202
Summary of reviews
Guests say
Guests generally appreciated the hotel's location, especially its proximity to JFK Airport, making it a convenient option. However, many expressed dissatisfaction with the service provided by the staff, citing rudeness and a lack of professionalism as issues. The state of the rooms was a common complaint as well, with remarks about uncomfortable beds, poorly designed bathrooms, and maintenance problems. Cleanliness also raised concerns, with reports of bed bugs and disturbances from housekeeping despite do-not-disturb signs. While some appreciated the amenities offered, others found the prices steep, particularly for breakfast.AI-generated from customer reviews
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Score by provider
6.8 out of 10
111 reviews
7.5 out of 10
1 review
8.2 out of 10
6 reviews
All reviews
Pros (+) Parking fee, I reserved a king bed and went I get there it was only full beg the bathroom poor I took a shower and it flow beg uncomfortable, is a shelter as well, I have to check early because it was uncomfortable and I get bits not sure if it was beg bugs
Cons (-) At least change the beg and the fix the bathroom
Pros (+) Cannot remember wating breakfast at the hotel.
Cons (-) Understanding how to be picked up at the airport very confusing.
Pros (+) The staff here were all very kind and quick to introduce themselves and ask if they could help us. They were all very helpful and attentive. Convenient airport shuttle very 30 minutes. Uber eats available.
Cons (-) The location doesn’t provide an easy access walk to anywhere. $19.99/breakfast seemed steep to me, traveling with a family of four with no company to reimburse for the cost... seriously $20.00/person?
Pros (+) Excellent breakfast in a clean and friendly facility.
Pros (+) Very friendly staff. Our flight in was delayed by 4 hours. I called the hotel and when we arrived at 2:30am the shuttle was waiting for us. Friendly and efficient front desk personnel both at night and in the morning.
Location
148-18 134th Street, Queens, NY 11430
What's nearby
- Aqueduct Racetrack2.4 km
- Jack Kaiser Stadium6.5 km
- Belson Stadium6.7 km
- Rockaway Beach9.1 km
- Queens Center Mall9.3 km
- Queens Zoo9.4 km
- Flushing Meadows-Corona Park9.6 km
- Queens Botanical Garden9.7 km
- USTA Billie Jean King National Tennis Center9.7 km
- Arthur Ashe Stadium9.8 km
- New York Hall of Science9.9 km
- Citi Field10.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Queens/JFK Airport
Low season | April |
|---|---|
High season | July |
Average price (weeknight) | €276 |
Average price (weekend night) | €264 |
When to book a room at Hilton Garden Inn Queens/JFK Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Queens/JFK Airport
FAQs when booking at Hilton Garden Inn Queens/JFK Airport
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Value for money | 6.3 |
|---|---|
Distance to city centre | 5.9 km |
Nearest airport | New York John F Kennedy Intl |
Distance to airport | 3.7 km |