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Hotel Citadelle
3 stars

Hotel Citadelle

4800 Boulevard Wilfrid-Hamel, Québec City, QC, Canada
Québec City, Canada
See location+1 418 871 3938
From
€60
Cheapest

rate per night

7.1
Good
based on 1309 reviews
1,309 reviews
Room Type
Provider
Nightly total
Standard Room
Queen room
Superior room

Photos of Hotel Citadelle

Overview

Rating

Boasting a Jacuzzi, Hotel Citadelle is situated in Quebec City and offers comfortable accommodation. It also provides on-site parking and Aquarium du Quebec, Universite Laval and Laval University are a short car trip away.

A 24-hour reception, luggage storage and an atm/cash machine are just some of the available services at the hotel. Wi-Fi is also provided.

Rooms at Hotel Citadelle are comfortable and offer a refrigerator, a microwave and a dishwasher. They are also equipped with a hair dryer and an oven.

The area around the hotel has a variety of restaurants and cafés. The La Citadelle de Quebec, Ice Hotel and Parliament Building can be easily accessed by car.

Rating
7.1
Good
Based on 1,309 verified guest reviews

Latest deals for Hotel Citadelle

Thu 20/2
Fri 21/2
Queen room
bed type unknown
bed type unknown
bed type unknown
Superior room
1 king bed
1 king bed
1 king bed
Standard Room
bed type unknown
bed type unknown
bed type unknown
King room
bed type unknown
bed type unknown
Deluxe room
1 king bed
Double room
2 double beds
bed type unknown
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hotel Citadelle

  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Hairdryer

Basics

  • Free Wi-Fi
  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Pyjamas
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Kitchen

  • Wine glasses
  • Electric kettle
  • Shared kitchen
  • Dishwasher
  • Oven
  • Microwave
  • Stovetop
  • Tea/coffee maker
  • Toaster
  • Refrigerator
  • Dining area
  • Kitchen

Bathroom

  • Shared bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Accessibility and suitability

  • Entire unit located on ground floor
  • Disabled access
  • Lift
  • Allergy-free room
  • No smoking
  • Non-feather pillow
  • Private entrance

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Storage available

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Key access
  • Key card access
  • 24-hour front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Dining

  • Food can be delivered to guest accommodation
  • Vending machine (drinks)
  • Dining table

Workspace

  • Fax/photocopying
  • Desk

Pool and spa

  • Hot tub

Parking and transportation

  • Free parking

Outdoor

  • Outdoor dining area

Laundry

  • Iron and ironing board

Health and safety

  • Daily housekeeping

Reviews of Hotel Citadelle

7.1
Good
1309 verified ratings
Wonderful
297
Very good
256
Good
290
Okay
159
Fair
144
Mediocre
56
Poor
107
Guests say
Guests generally appreciated the friendly and helpful staff at the hotel, noting positive experiences with service. Many reviews highlighted the good value for the price compared to other accommodations. However, cleanliness was a significant issue, with several guests reporting unhygienic conditions and unpleasant odors in the rooms and hallways.
AI-generated from customer reviews
Service9 out of 10
Value for Price8 out of 10
Cleanliness3 out of 10
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6.0
Okay
Lizzy Wei, Jun 2016
Cons (-) There seem to be hotel rooms and motel rooms at the same facility. The pics online were of nice hotel rooms but the room we stayed in was a motel next to the main building, the floor was sticky and furniture was bare minimum. It was very cheap, though, so you get what you pay for.
4.8
Mediocre
Anonymous, Oct 2015
Pros (+) The front desk was very nice and was courteous. There are a few restaurants in the area.
Cons (-) I thought when I read the reviews, the breakfast was included in the price and they provided transportation to the airport. The breakfast was $5.00 extra per person and there was no transportation to the airport. The hotel is in an older area of town. I have stayed in a lot of hotels and this is a two star hotel.

Location

4800 Boulevard Wilfrid-Hamel, Québec City, QC

What's nearby

  • Laurier Quebec4.9 km
  • Quebec Aquarium Park6.6 km
  • Quebec Bridge6.8 km
  • Le Montcalm Tennis Club7.2 km
  • Maison Henry-Stuart7.8 km
  • Club de Golf de Cap-Rouge7.9 km
  • Martello Tower8.2 km
  • Observatoire de la Capitale8.3 km
  • Battlefields Park8.3 km
  • Parliament Building8.6 km
  • Citadelle of Quebec9.1 km
  • Samuel de Champlain Statue9.3 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 063070, 2025-07-31

When to book a room at Hotel Citadelle

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Citadelle

  • Where is Hotel Citadelle located?

    Hotel Citadelle is located at 4800 Boulevard Wilfrid-Hamel in Duberger-Les Saules, 8.6 km from the centre of Québec City. Laurier Quebec is the closest landmark to Hotel Citadelle.

  • When is check-in time and check-out time at Hotel Citadelle?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel Citadelle.

  • Does Hotel Citadelle offer free Wi-Fi?

    Yes, Hotel Citadelle offers free Wi-Fi.

  • Does Hotel Citadelle offer free parking?

    Yes, Hotel Citadelle offers free parking.

  • How far is Hotel Citadelle from the airport?

    Hotel Citadelle is 4.4 km from Québec City.

  • How does KAYAK find such great Hotel Citadelle hotel deals?

    KAYAK scours the web for all room deals available at Hotel Citadelle in Québec City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Citadelle and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Citadelle.

See more FAQs

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