Overview

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Hotel Diamante Suites

Urb Turquesa Playa 1, 38400 Puerto de la Cruz, Canary Islands, Spain
+34 922 370 087

€53+

Overall guest ratings

7.3/10 Good
based on 436 reviews

Review highlights

  • 8.3
  • 8.0
  • 7.3
  • 4.2

Good to know

  • Great menu
  • Professional service
  • Beach nearby
  • Great view

Nearby

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    About

    Hotel Diamante Suites features a free kids' club and puts you within a 10-minute drive of Loro Park. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages or mani/pedis. There's an outdoor pool and a poolside bar, and in-room conveniences at this upscale hotel include sofa beds and refrigerators.

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    AMENITIES

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • Hot tub
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Bicycle hire
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Sauna
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Game room
    • Child pool
    • Cable or satellite TV
    • Air-conditioned
    • Pets not allowed
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 436 reviews
    • 8.3 "Location is great."
      8.4 "84% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      8.6 "86% said the reception staff was great."
      7.9 "79% found the restaurant service to be one of the best."
      7.8 "Housekeeping was great, according to 78%."
      10.0 "100% were happy with the shuttle service."
    • 7.3 "Good breakfast."
    • 6.6 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 6.3 "Food is average."
      5.8 "Desserts were ok, said 58%."
      5.6 "Side dishes were satisfying, according to only 56%."
      6.3 "Only 63% thought the fish/seafood dishes were good."
    • 4.2 "Pool is below average."
    • 3.6 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 2.0 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
      3.0 "70% thought it was overpriced."
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    Overall rating

    7.2 Good
    based on 366 reviews
    • 8.4 "Location is great."
      8.6 "86% appreciated the closeness to the beach."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.8 "78% found the restaurant service to be one of the best."
      9.0 "90% said the reception staff was great."
      7.9 "Housekeeping was great, according to 79%."
    • 6.8 "Breakfast is mediocre."
    • 6.4 "Food is average."
      5.1 "Side dishes were satisfying, according to only 51%."
      6.0 "Desserts were ok, said 60%."
    • 6.3 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      6.4 "Only 64% said rooms were clean enough."
    • 3.5 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 2.3 "Disappointing internet connection."
      3.0 "70% thought it was overpriced."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    7.1 Good
    based on 69 reviews
    • 8.5 "Location is great."
      8.7 "87% appreciated the closeness to the beach."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.8 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.8 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 6.1 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.5 "Food is average."
    • 5.4 "Average value."
    • 3.6 "Pool is below average."
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    Good to know
    "Great menu"
    "Professional service"
    "Beach nearby"
    "Great view"
    data provided by TrustYou

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