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Best hotels in Zona Hotelera (Puerto Vallarta)
Located in South Hotel Zone, this hotel is 0.2 mi (0.3 km) from Plaza Caracol and within 3 miles (5 km) of Cruise Ship Terminal and Malecon. Playa de los Muertos and Olas Altas Street are also within 3 miles (5 km).
Overall 8.9 Excellent
Based on 895 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Located in South Hotel Zone, this beachfront resort is in the city centre and within 2 mi (3 km) of Playa Las Glorias, Cruise Ship Terminal and Malecon. Playa de los Muertos and Olas Altas Street are also within 3 miles (5 km).
Overall 9.0 Excellent
Based on 137 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.4
Good
6.8
Pros: The beach was nice. The Italian Restaurant was adults only. We ate there all 3 nights of our stay. The staff was great and the resort very clean, as we have mostly found to be true in Mexico.
Cons: We were there celebrating our 35th anniversary. This was not the place for a tranquil vacation. There were lots of children and families. They bused in people on Saturday, and picked them up on Sunday. The resort was very crowded, particularly the pool. The food was mostly buffets. The snack bar served a greasy hamburger that smelled great and tasted even better.
Excellent
10.0
Pros: Great service, outstanding food, beautiful resort. Many other guests were raving too. Best beachfront hotel for the money we've ever stayed in. Will definitely be back.
Located in South Hotel Zone, this beachfront resort is in the city centre and within 2 mi (3 km) of Playa Las Glorias, Malecon and Cruise Ship Terminal. Playa de los Muertos and Olas Altas Street are also within 3 miles (5 km).
Overall 8.5 Excellent
Based on 154 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.2
Pros: I loved the room in the preferred with jacuzzi on the balcony. And the preferred bar. Most of the staff was nice, some others were nicer if you tipped. Pools and view were top notch.
Cons: Other all inclusive resorts I've been at included some free excursions this one had none and not many daily activities to choose from. The options on food was limited on options and time. Only loved one restaurant, Bordeaux. Dress code requirements were a bit restrictive, should have more options for lenient dress. DON'T BUY LIQUOR ON THE CITY TOUR! COMPLETE RIP OFF!
Excellent
10.0
Pros: The service was top notch. Facilities outstanding. Food was good.
Cons: I have nothing negative about this place. They took care of me from the moment I arrived until I checked out.
Excellent
10.0
Pros: Attended the wedding of my best friend with no date, at this VERY romantic resort and had a GREAT time! Not a place to meet singles as it's mostly couples but there are so many things to do that the time simply flew by (but didn't feel like it at the same time)! The staff was INCREDIBLE!
Nestled on the beach, this South Hotel Zone resort is within 3 mi (5 km) of Cruise Ship Terminal and Malecon. Playa de los Muertos and Bay of Banderas are also within 6 mi (10 km).
Overall 8.4 Excellent
Based on 453 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.7
Excellent
10.0
Pros: The pool and beach were wonderful. The food was great. Loved the omelette, smoothie and quesadilla stations for breakfast. The fish tacos are a must! The grill not only offered hamburgers, hot dogs and chicken wings but guacamole and pico. The rooms were all pool and ocean view and very adequate. But what really stood out was the staff. Not only were they friendly and accommodating to the guests but never saw any impatience or aggravation between coworkers. We WILL be back to Puerto Vallarta and it WILL be at Fiesta Americana.
Excellent
9.7
Excellent
10.0
Excellent
8.2
Good
7.7
Excellent
9.4
Excellent
8.8
Excellent
8.0
Pros: The Resort was pretty spot on and the lobby was simply stunning. We stayed on the 9th floor and got a great view of the beach and the surrounding area. Hotel staff was friendly and there were plenty of drinks. Family friendly resort
Cons: Not exactly for younger couples looking to party. The resort next door looked like they were having a blast the entire time. Friendly Vallarta next door is where the party was happening: DJ, Mariachi, Banda, they had everything. I fee like Fiesta Americana should do something similar if not bigger. Not too much of a bummer though, quick taxi ride to where all the night life is happening
Excellent
8.5
Pros: * Excellent service in many areas. * Asian and Buffet restaurants were outstanding. * Room service was great. * Each employee we encountered was very good. * Drinks were okay. * I want to stay if it had not been for the service issues at the 2 mentioned restaurants this would have been an outstanding review.
Cons: * The worst part of this restaurant were the Italian and Mexican restaurants. Service was extremely slow in the Mexican (took a group of 10 3 hours from start to finish.) Service was slow and our server was just rude in the Italian restaurant. We went back to the Italian restaurant a 2nd time encountering this same server and he was even worse the 2nd time.
Excellent
9.7
Pros: Loved everything about this place. Great food, great selection of beers and cocktails as part of the all inclusive package.
Cons: My only complaint would be that the beds could be a bit more comfortable.
Excellent
10.0
Pros: All around great stay!!!!!
Excellent
10.0
Pros: Great people, food and drinks
Cons: Had to leave to early to go to the airport
Good
7.4
Pros: The breakfast buffet with omelet bar was great every morning. The coffee shop moved out of the gift shop our last day which was a great improvement. The service in adult lounge was always great and well as the food there. The staff for the most part was very friendly. The restaurant wait staff, the desk personnel, the entrance greeters, the cleaning staff were all amazingly friendly and helpful. We were always greeted with a smile and their salute.
Cons: The hours for the adult lounge were very restrictive. The swim bar closed at 6pm each night which was crazy. I experienced extremely slow service twice while I was there and each of times we left the venue. One of the instances was reported to staff who corrected it the next day, the food on the special nights was lacking flavor and didn’t seem all that special. The overall quality of the food was lacking when you compare it to the Grand Fiesta.
Excellent
8.8
Pros: Staff is very friendly and polite, always willing to please the customer. Comfortable bed. . Hotel pillows very hard. Very nice small beach, pool. Nice bar in the lobby that stays open late. The Ceviche was great at the restaurant by the beach. Beach waiters are excellent.
Cons: Not being able to accommodate large groups in restaurants, only one table for 8 people in each restaurant, and always taken. Waiters were not permitted to join 2-3 tables to accommodate my party. Tables available at buffet but not too many choices of food, gets tiring after few days. In order to share some meals together as a family we end up eating out at La Leche and town restaurants, spending money not in budget. Would not recommend for groups with more than 5 people.
Good
6.5
Pros: The staff worked realy hard to make a pleasant experience.
Cons: The food was satisfactory at best. Not a good value for the money. Service to time share holders was a priority, the rest of the guests were given less attention.
Located in South Hotel Zone, this beachfront resort is in the city centre and within 1 mi (2 km) of Playa Las Glorias and Malecon. Playa de los Muertos and Cruise Ship Terminal are also within 3 miles (5 km).
Overall 8.4 Excellent
Based on 177 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5.7
Pros: The pool side service we received from Manuel was the only good thing about our stay. He was very attentive, friendly, & fast with our drinks + food.
Cons: I absolutely did not care for the pushy time share sales staff that circles around you every time we walked by. You couldn't even avoid them since their stand is right by the lobby & elevator. In addition, their sales tactics were pretty fraudulent. At first, everything sounds free, then these little fees start getting added and quoted rates change. Even when we were politely declining, they would follow you to the elevator or continue to push. I expected better from Sheraton than to allow this on their resort.
Excellent
8.5
Excellent
8.5
Good
6.0
Pros: Location from airport and short walk to town. Lunch was tasty.
Cons: Many guests served way beyond their limit made for a sloppy atmosphere. We stayed for one night before heading to our resort in NV. Prob wouldn't do it again. if you're on spring break or a budget this place leaves a lot to be desired. Timeshare pitch was a hassle for guests staying only one night as well.
Excellent
8.0
Pros: It was walking distance to town.
Cons: I was given a room that was already occupied
Good
6.2
Pros: The location was central enough to walk most places and the bus and cab lines were easy to use. The rooms were very clean and the staff was very courteous.
Cons: Adult beverages were pretty weak. The condition of the rooms was ok, but nothing special and ours was a bit musty. They were also doing renovations on the tops 2 floors of the hotel while we there. You could hear every conversation that anyone was having in the hall and our toilet would occasionally run for no reason and was LOUD. If you love bad covers of any song, then this resort has the music selection for you.
Excellent
8.8
Pros: Great location near town easy to get to great restaurants and entertainment. Everything accessible at the property too! Staff great and accommodations comfortable with nice pools. Beach is not good but they are renovating it.
Cons: Beach is bad, rocky everywhere and strong currents
Excellent
9.4
Pros: Everyone was very friendly, helpful and attentive. The hotel was clean. The rooms were very clean. The view was breathtaking.
Cons: The only complaint I have is that we booked a king bed and we got two double beds instead, we tried for two days to switch into a room with a king and gave up. They wanted to put us in a smaller room with no view.
Okay
5.7
Cons: The girl at the right side of entry . pushy in trying to get us to visit other hotel. Inconsiderate.
Good
6.5
Pros: The pool area and service was really quite good.
Cons: The constant barrage of timeshare sales people and lack of shuttle service from the airport was annoying. The DJ at the pool was loud and went on far too late. Breakfast was only available until 11 and the buffet breakfast was terribly overpriced. We found that the $100/person for the all inclusive was exorbitant.
Excellent
9.1
Pros: Staff is very friendly, pool areas are fantastic, lots of activities available, location is great (walkable to Malecon and downtown PV areas).
Cons: Remodeled rooms are very nice (modern, luxurious), but not all rooms have been updated, and those that have not been updated are mediocre at best.
Excellent
9.4
Pros: Great customer service
Cons: Nothing
Okay
4.8
Pros: Location
Cons: Cigarette butts on balcony, food trays left all day in hallway, leaked water from window, hot tub out of order, had to pay 50 pesos to print boarding passes. Upon checkout most guest service representatives would ask "how was your stay" "look forward to welcoming you back soon" --- NOTHING.
Excellent
8.2
Pros: The location of the hotel is excellent. It's close enough to walk to most things and is right on the beach. The pool area was wonderful too. We never struggled to find lounge chairs by the pool. Staff was friendly and helpful. The rooms were simple but clean which was fine for our stay.
Cons: The people in the room next to us stayed out late and were very noisy late at night when they were coming back to their hotel room so the walls must be somewhat thin. The food at the hotel was just ok. I'm glad that we didn't book the all inclusive option for our stay because we would have been tired of the food by the end of our stay. There are plenty of delicious restaurants nearby so there is no need to eat at the hotel all the time.
Nestled on the beach, this South Hotel Zone resort is within 1 mi (2 km) of Plaza Caracol and Cruise Ship Terminal. Malecon is 2.3 mi (3.7 km) away.
Overall 8.3 Excellent
Based on 370 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.1
Pros: The food here is great! You can also bring in your own food to cook (the rooms have full kitchens and there are grills outside), but I would consider eating at the restaurants. A tip: The wifi is not free, but if you buy something from the restaurant in the market, you can ask for a wifi code that is valid for the entire day. Otherwise, the charge is $10 per day per device. I was never approached once by a sales rep in the lobby, so that wasn't a problem as some reviews have suggested. On the beach, however, everyone has something to sell.
Cons: The hotel is not close to downtown, so a cab ride is required. Also, there are plenty of people trying to sell you things on the beach and that can get a bit tiring.
Okay
4.0
Cons: Our 'concierge' did the normal, take a 90 minute tour, get some free stuff. The 90 minutes was 4 hours. The free stuff was free anyway. When we didn't but at the end of the tour, two con artists drove us back and set us up for a free breakfast and free tickets to Rhythms of the Night and tour of a new place the next morning WITH NO SALES PITCH. I wouldn't go. My wife and daughter-in-law went. During the taxi ride they were assured NO SALES PITCH several times. When they arrived, they couldn't have breakfast or the free tickets unless they agreed to a "90 minute sales pitch". They left and had to pay for a taxi back. A wasted morning. The bad was so bad that I can't remember anything good about VDP.
Okay
4.5
Pros: The pool was ok.
Cons: Everything
Excellent
10.0
Pros: The staff are the friendliest you'll find in PVR. The food was excellent too. We were surprised with prime rib at the seafood restaurant. Yum!
Cons: I didn't like that we basically missed our last day of vacation because of Hurricane Patricia. It barely rained and I never saw any high winds.
Nestled on the beach, this South Hotel Zone resort is within 3 mi (5 km) of La Isla and Malecon. Bay of Banderas and Los Arcos are also within 9 mi (15 km).
Overall 8.2 Excellent
Based on 235 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Pros: The staff is very friendly, helpful, thoughtful and try to make your stay as enjoyable as possible. There is always an activity going on and the staff are very active in the activities. It is a smaller resort so the staff all get to know who you are relativity quickly. It really feels like you are staying with a family. The food is good, nothing spectacular and it doesn't change much. We did not go to the spa so we can't say anything about that. The staff puts on much of the entertainment and they do quite well and because you know them personally it makes the shows seem infinitely better.
Cons: We paid by the night and it was the same price as a 4 star. Our room was big and clean. More than adequate but it is an older building in a hot humid climate so its pretty much what you would expect. It is also a smaller resort so groups can have a big influence on your stay. If you are expecting 4 or 5 star hotel rooms and food you may be disappointed. Honestly you have more fun here. If you are trying to stay away from kids it is challenging depending on groups staying.
Good
6.5
Located in South Hotel Zone, this beachfront resort is in the city centre and within 3 mi (5 km) of Cruise Ship Terminal, Malecon and Playa de los Muertos. Bay of Banderas and Garza Blanca Beach are also within 9 mi (15 km).
Overall 8.1 Excellent
Based on 466 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
This family-friendly Puerto Vallarta resort is located near the airport, within 1 mi (2 km) of La Isla and Cruise Ship Terminal. Bay of Banderas and Malecon are also within 3 miles (5 km).
Overall 7.9 Good
Based on 230 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.1
Pros: Service with a smile and good value for money
Cons: Property is a little dated in parts but good value for what we paid
Okay
4.8
Pros: Beach club and massage
Cons: Could have been cleaner. Beds were uncomfortable. First night bed sheets were dirty. Bathrooms are in need of major upgrade. Staff is helpful at times, overall they need to improve their service. Food was ok. Couple things were good and some was of the items were whatever.
Excellent
10.0
Pros: Excellent customer service and guest treatment. After an incident that we went thru when 2 Police offers robbed us the situation went to the manager ears, Marisol Olivier, she went above and beyond so we can have a prefer treatment after we went thru. The food was amazing and definitely we will be back to this hotel. Incredible experience at the Hacienda Buenaventura.
Cons: Everything was outstanding.
Excellent
10.0
Pros: The beach club was a nice option. Right on the beach with free drinks and snacks. It was a quick walk from the hotel so I didn’t wait for the shuttle. The hotel is clean and the management was very helpful when I needed assistance.
Nestled on the beach, this South Hotel Zone resort is within 3 mi (5 km) of Playa Las Glorias, Cruise Ship Terminal and Malecon. Playa de los Muertos and Olas Altas Street are also within 3 miles (5 km).
Overall 7.8 Good
Based on 448 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
Excellent
10.0
Pros: Good job Las palmas
Okay
5.1
Pros: Location by water.
Cons: Old facilities. furniturn old, wifi not good at all, difficult to connect. thermostadt worn so bad the letters were gone and had a big screw in the top, and 2 wires to hold it together in room 307. No computer for guest to use.
Nestled on the beach, this South Hotel Zone resort is within 2 mi (3 km) of Playa Las Glorias, Cruise Ship Terminal and Malecon. Playa de los Muertos and Olas Altas Street are also within 3 miles (5 km).
Overall 7.8 Good
Based on 302 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.2
Pros: The staff were all very accommodating, friendly and happy to help. The rooms were clean and well kept through the entire stay. The location was great and absolutely beautiful.
Cons: The food wasn't very great. It seems the kitchen is not the cleanest of places. We found fish bones in the pork and the lettuce definitely got me sick. I spent 12 hours feeling the revenge, if you know what I mean. I would save the money on the all inclusive. Also, I would recommend the beer or simple drinks. Anything like margaritas or bloody Mary's tasted awful.
Nestled on the beach, this South Hotel Zone resort is within 2 mi (3 km) of Playa Las Glorias, Malecon and Cruise Ship Terminal. Playa de los Muertos and Olas Altas Street are also within 3 miles (5 km).
Overall 7.8 Good
Based on 87 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Excellent
10.0
Good
7.7
Excellent
8.0
Good
7.1
Pros: Staff treats you well, rooms with nice views.
Cons: Service is very slow, they take 2 hours to get towels or anything you you need. They can definitely improve on service. Also they guy who was supposed to introduce us to services or things to do in the resort was more interested in selling romantic dinner and spa time. Had to question him directly to find out things to do in the resort.
Excellent
10.0
Pros: Service is fantastic
Cons: A lot of kids checked in on our third day there....that was only downside.
Mediocre
2.0
Pros: Food was not good
Cons: Your staff is awful, disrespectful, no English, not polite, not helpful, I can go on and on, this is most terrible experience I have ever encountered. They need to be retrained. I hope the manager that knows English will read this and keep this in mind. Unprofessional people!!!!
Excellent
10.0
Pros: The resort was clean, the staff was friendly, the food was great and the kids club was a highlight for my girls (8 and 6). We would definitely go back and have already recommended the resort to friends.
Offering direct access to the beach, this South Hotel Zone resort is in the city centre and within 3 mi (5 km) of Malecon, Playa de los Muertos and Cruise Ship Terminal. Bay of Banderas and Playa Gemelas are also within 9 mi (15 km).
Overall 7.7 Good
Based on 560 reviews
All
- All
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Nestled on the beach, this North Hotel Zone resort is within 3 mi (5 km) of Cruise Ship Terminal, Bay of Banderas and Malecon. Playa de los Muertos and Playa Gemelas are also within 9 mi (15 km).
Overall 7.7 Good
Based on 484 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.1
Pros: When this place isn't under construction, it will be great again. Good food. Good entertainment. Wonderful staff.
Cons: They are currently doing a big overhaul on the adults only side. Loud construction and only one restaurant for adults only.
Nestled on the beach, this North Hotel Zone resort is within 1 mi (2 km) of La Isla and Cruise Ship Terminal. Bay of Banderas is 2.6 mi (4.3 km) away.
Overall 7.7 Good
Based on 442 reviews
All
- All
- Families with older children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Where to stay in Zona Hotelera (Puerto Vallarta)?
Our map will help you find the perfect place to stay in Zona Hotelera by showing you the exact location of each hotel.