Overview

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El Castillo
Top City Hotel

AV. EL Castillo 115, 24400 Ponferrada, Castilla y Leon, Spain
+34 987 456 227

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+34 987 456 227

Overall guest ratings

8.2/10 Excellent
based on 1,201 reviews

Review highlights

  • 9.3
  • 8.4
  • 5.5
  • 3.2

Nearby

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    About

    Take in the views from the rooftop terrace when you stay at El Castillo. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Rooms offer up nice touches like rainfall showerheads and down comforters, along with free WiFi and free wired Internet.

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    Hotels.com

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 1,201 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      8.0 "Great parking, according to 80%."
      9.5 "City centre within easy reach, said 95%."
      10.0 "Easily accessible by car, said 100%."
    • 8.4 "Great service."
      8.5 "85% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 5.5 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
      6.3 "Only 63% thought the air conditioning was adequate."
    • 5.3 "Average comfort."
      6.3 "Only 63% thought the air conditioning was adequate."
    • 3.2 "Awful breakfast."
      1.4 "86% said the breakfast was too expensive."
    • 1.8 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."

    Overall rating

    8.0 Good
    based on 852 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      7.8 "Great parking, according to 78%."
      9.4 "City centre within easy reach, said 94%."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 5.6 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
    • 5.3 "Average comfort."
      5.2 "For only 52%, the noise level was all right."
    • 2.9 "Awful breakfast."
    • 1.6 "Disappointing internet connection."

    Overall rating

    8.4 Excellent
    based on 264 reviews
    • 9.4 "Terrific location."
      8.1 "Great parking, according to 81%."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
    • 9.3 "Perfectly clean."
    • 8.6 "Great service."
      8.6 "86% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 6.4 "Average value."
    • 5.4 "Rooms are ok."
    • 5.3 "Average comfort."
    • 3.3 "Breakfast is below average."
      1.9 "81% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 84 reviews
    • 9.5 "Terrific location."
    • 8.6 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 6.4 "Average value."
    • 5.5 "Rooms are ok."
    • 5.3 "Average comfort."
    • 3.1 "Awful breakfast."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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