Overview

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El Castillo
Top City Hotel

AV. EL Castillo 115, 24400 Ponferrada, Castilla y Leon, Spain
+34 987 456 227

€35+

Overall guest ratings

8.2/10 Excellent
based on 1,203 reviews

Review highlights

  • 9.4
  • 8.7
  • 6.1
  • 3.7

Good to know

  • Accessible parking
  • Near city centre
  • Wonderful sightseeing

Nearby

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    About

    Take in the views from the rooftop terrace when you stay at El Castillo. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Rooms offer up nice touches like rainfall showerheads and down comforters, along with free WiFi and free wired Internet.

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    AMENITIES

    • Parking
    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 1,203 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      8.5 "Great parking, according to 85%."
      9.8 "City centre within easy reach, said 98%."
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 6.1 "Rooms are ok."
      5.5 "Only 55% thought the shower was ok."
      6.3 "Only 63% thought the air conditioning was adequate."
    • 5.3 "Average comfort."
      6.3 "Only 63% thought the air conditioning was adequate."
    • 5.0 "Average amenities."
    • 3.7 "Breakfast is below average."
      2.1 "79% said the breakfast was too expensive."
    • 1.4 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 806 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      8.4 "Great parking, according to 84%."
      9.7 "City centre within easy reach, said 97%."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 6.1 "Rooms are ok."
    • 5.4 "Average comfort."
    • 3.2 "Awful breakfast."
    • 1.5 "Disappointing internet connection."

    Overall rating

    8.4 Excellent
    based on 300 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      8.4 "Great parking, according to 84%."
      9.8 "City centre within easy reach, said 98%."
    • 9.0 "World class service."
      9.0 "90% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.5 "75% said the reception staff was great."
    • 6.0 "Rooms are ok."
    • 5.2 "Average comfort."
    • 4.9 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.0 "Breakfast is below average."
      2.8 "72% said the breakfast was too expensive."

    Overall rating

    8.3 Excellent
    based on 96 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.2 "Rooms are ok."
    • 5.5 "Average comfort."
    • 3.6 "Breakfast is below average."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Near city centre"
    "Wonderful sightseeing"
    data provided by TrustYou

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