Overview

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Koox Caribbean Paradise Hotel

5 Avenida Norte Esquina, 77710 Playa del Carmen, QR, Mexico
+52 984 803 2032

€33+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

7.5/10 Good
based on 351 reviews

Review highlights

  • 9.1
  • 7.9
  • 4.3
  • 4.2

Good to know

  • Great shopping

Nearby

    show all

    About

    With a stay at Koox Caribbean Paradise Hotel, you'll be centrally located in Centro, steps from Quinta Alegria and Riviera Art Gallery. This hotel is within close proximity of Nuestra Senora del Carmen Catholic Church and Pier Navega.

    Rooms

    Make yourself at home in one of the 40 air-conditioned rooms featuring plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.

    Amenities

    Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and concierge services.

    Dining

    Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is available for a surcharge.

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    AMENITIES

    • Parking
    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Outdoor pool
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Airport shuttle (surcharge)
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 351 reviews
    • 9.1 "Terrific location."
    • 7.9 "Good pool."
    • 7.7 "Good breakfast."
    • 7.1 "Good service."
    • 4.3 "Rooms are not good."
    • 4.2 "Not very comfortable."
    • 2.3 "Horrible vibe."
    • 1.9 "Terrible amenities."
    • 1.1 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.8 Good
    based on 224 reviews
    • 9.2 "Terrific location."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 5.8 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 3.8 "Not very comfortable."
      4.1 "Air conditioning was criticized by 59%."
      3.3 "67% didn't like the uncomfortable beds."
      4.5 "55% said rooms were small."
    • 3.7 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      2.2 "78% thought they were poorly maintained."
      4.1 "Air conditioning was criticized by 59%."
      3.3 "67% didn't like the uncomfortable beds."
      4.5 "55% said rooms were small."
    • 1.9 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
    • 0.9 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.5 Good
    based on 112 reviews
    • 8.6 "Location is great."
    • 8.2 "Pool is good."
    • 7.2 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.9 "Average cleanliness."
    • 4.2 "Rooms are not good."
    • 3.8 "Not very comfortable."
    • 1.9 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
    View all review categories

    Overall rating

    7.3 Good
    based on 14 reviews
    • 4.4 "Rooms are not good."
    Good to know
    "Great shopping"
    data provided by TrustYou

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