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Hotel Maya Turquesa
3 stars

Hotel Maya Turquesa

Calle 8 Norte, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 873 2519
From
€25
Cheapest

rate per night

6.8
Okay
based on 1750 reviews
1,750 reviews
Room Type
Provider
Nightly total
Standard Room
Double room
Queen room

Photos of Hotel Maya Turquesa

Overview

Rating
Hotel with free breakfast, steps from Quinta Avenida An outdoor pool, a restaurant, and a snack bar/deli are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a children's pool, a 24-hour front desk, and tour/ticket assistance are onsite. Hotel Maya Turquesa - Playa del Carmen offers 40 air-conditioned accommodations with safes and ceiling fans. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily. An outdoor pool and a children's pool are on site.
Rating
6.8
Okay
Based on 1,750 verified guest reviews

Latest deals for Hotel Maya Turquesa

Wed 26/3
Thu 27/3
Queen room
bed type unknown
1 queen bed
Double room
bed type unknown
bed type unknown
bed type unknown
Standard Room
bed type unknown
bed type unknown
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hotel Maya Turquesa

  • Outdoor pool
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Business centre
  • Flat-screen TV
  • Free toiletries
  • Child pool
  • Internet
  • Laundry facilities

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Dustbins

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Safety deposit box
  • Currency exchange on-site
  • Room service
  • Tour desk
  • Private check-in/check-out
  • 24-hour front desk

Accessibility and suitability

  • Entire unit located on ground floor
  • Disabled access
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by stairs
  • Designated smoking area
  • Private entrance

Kitchen

  • Microwave
  • Kitchenware
  • Refrigerator
  • Dining area
  • Kitchen
  • Kitchenette

Dining

  • Minibar
  • Packed lunches
  • Snack bar
  • Restaurant
  • Food can be delivered to guest accommodation
  • Dining table

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Baby safety gates
  • Complimentary breakfast

Bathroom

  • Shower
  • Toilet
  • Toilet paper
  • Private bathroom

Things to do

  • Beach access
  • Casino
  • Beauty salon

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Outdoor

  • Terrace/Patio
  • Balcony

Laundry

  • Laundry facilities
  • Trouser press

Bedroom

  • Socket near the bed
  • Wardrobe or closet

General

  • Family rooms
  • Storage available

Media and entertainment

  • Flat-screen TV

Workspace

  • Fax/photocopying

Health and safety

  • Daily housekeeping

Pool

  • Outdoor pool

Reviews of Hotel Maya Turquesa

6.8
Okay
1750 verified ratings
Wonderful
543
Very good
271
Good
270
Okay
147
Fair
167
Mediocre
106
Poor
246

Summary of reviews

Guests say
The reviews for this hotel are overwhelmingly negative, with guests expressing frustration over issues with cleanliness, service quality, and the overall value for the price. Many reported dirty rooms, poor maintenance, and a lack of essential services, such as hot water and proper communication with the staff. Additionally, guests found that the photos online were misleading, contributing to their dissatisfaction. Positive aspects were scarce, with only a few mentions of the location and some staff being friendly.
AI-generated from customer reviews
Value for Price1 out of 10
Service0.5 out of 10
Cleanliness0 out of 10
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Location

Calle 8 Norte, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Parque 28 de julio145 m
  • Calle Quinta Avenida154 m
  • Playa principal de Playa del Carmen287 m
  • Yucatek Divers290 m
  • Muelle Navega0.8 km
  • Mamita's Beach Club1 km
  • Aviario Xaman Ha1.2 km
  • Playacar Golf Club2.1 km
  • Parque Xplor6.6 km
  • Xcaret Park7 km
  • El Camaleón Mayakoba Golf Club8.3 km
  • Terminal marítima Punta Venado8.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Maya Turquesa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Maya Turquesa

  • Where is Hotel Maya Turquesa located?

    Hotel Maya Turquesa is located at Calle 8 Norte in Centro, 0.5 km from the centre of Playa del Carmen. Parque 28 de julio is the closest landmark to Hotel Maya Turquesa.

  • When is check-in time and check-out time at Hotel Maya Turquesa?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Maya Turquesa.

  • Does Hotel Maya Turquesa offer free Wi-Fi?

    Yes, Hotel Maya Turquesa offers free Wi-Fi.

  • How far is Hotel Maya Turquesa from the airport?

    Hotel Maya Turquesa is 19.2 km from Cozumel. Hotel Maya Turquesa is 49.6 km from Cancun.

  • Does Hotel Maya Turquesa have a pool?

    Yes, Hotel Maya Turquesa has a pool on-site.

  • How does KAYAK find such great Hotel Maya Turquesa hotel deals?

    KAYAK scours the web for all room deals available at Hotel Maya Turquesa in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Maya Turquesa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Maya Turquesa.

See more FAQs

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Good to know

Value for money

7.3

Distance to city centre

0.5 km

Nearest airport

Cozumel

Distance to airport

19.2 km