3 stars
Hotel Maya Turquesa
Calle 8 Norte, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 873 2519Photos of Hotel Maya Turquesa
Overview
Hotel with free breakfast, steps from Quinta Avenida An outdoor pool, a restaurant, and a snack bar/deli are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a children's pool, a 24-hour front desk, and tour/ticket assistance are onsite. Hotel Maya Turquesa - Playa del Carmen offers 40 air-conditioned accommodations with safes and ceiling fans. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily. An outdoor pool and a children's pool are on site.
Latest deals for Hotel Maya Turquesa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hotel Maya Turquesa
- Outdoor pool
- Restaurant
- Room service
- Free Wi-Fi
- Business centre
- Flat-screen TV
- Free toiletries
- Child pool
- Internet
- Laundry facilities
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Dustbins
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Safety deposit box
- Currency exchange on-site
- Room service
- Tour desk
- Private check-in/check-out
- 24-hour front desk
Accessibility and suitability
- Entire unit located on ground floor
- Disabled access
- No smoking
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Kitchen
- Microwave
- Kitchenware
- Refrigerator
- Dining area
- Kitchen
- Kitchenette
Dining
- Minibar
- Packed lunches
- Snack bar
- Restaurant
- Food can be delivered to guest accommodation
- Dining table
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Baby safety gates
- Complimentary breakfast
Bathroom
- Shower
- Toilet
- Toilet paper
- Private bathroom
Things to do
- Beach access
- Casino
- Beauty salon
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Trouser press
Bedroom
- Socket near the bed
- Wardrobe or closet
General
- Family rooms
- Storage available
Media and entertainment
- Flat-screen TV
Workspace
- Fax/photocopying
Health and safety
- Daily housekeeping
Pool
- Outdoor pool
Reviews of Hotel Maya Turquesa
6.8
Okay
1750 verified ratings
Wonderful
543
Very good
271
Good
270
Okay
147
Fair
167
Mediocre
106
Poor
246
Summary of reviews
Guests say
The reviews for this hotel are overwhelmingly negative, with guests expressing frustration over issues with cleanliness, service quality, and the overall value for the price. Many reported dirty rooms, poor maintenance, and a lack of essential services, such as hot water and proper communication with the staff. Additionally, guests found that the photos online were misleading, contributing to their dissatisfaction. Positive aspects were scarce, with only a few mentions of the location and some staff being friendly.AI-generated from customer reviews
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Score by provider
6.8 out of 10
1241 reviews
Location
Calle 8 Norte, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Parque 28 de julio145 m
- Calle Quinta Avenida154 m
- Playa principal de Playa del Carmen287 m
- Yucatek Divers290 m
- Muelle Navega0.8 km
- Mamita's Beach Club1 km
- Aviario Xaman Ha1.2 km
- Playacar Golf Club2.1 km
- Parque Xplor6.6 km
- Xcaret Park7 km
- El Camaleón Mayakoba Golf Club8.3 km
- Terminal marítima Punta Venado8.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Maya Turquesa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Maya Turquesa
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Playa del CarmenGood to know
Value for money | 7.3 |
|---|---|
Distance to city centre | 0.5 km |
Nearest airport | Cozumel |
Distance to airport | 19.2 km |