Hacienda Real del Caribe Hotel

4 stars
8.6
Very good
based on 2581 reviews
2,581 reviews
Calle 10 Entre 5a y 12, 77710 Playa del Carmen, Quintana Roo, Mexico
Calle 10 Entre 5a y 12, Playa del Carmen, Quintana Roo
+52 984 873 3134
Wed 9/9
-
Thu 10/9
2 guests, 1 room
Pool
Pool
Building
Lobby
Bedroom
Pool
Bedroom
Other
Pool
Outdoor view
Room amenity
Bathroom
Living room
Bedroom
Bathroom
Bedroom
Bedroom
Other
Room amenity
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Hacienda Real del Caribe Hotel is set amongst Playa del Carmen's popular restaurants and eateries, just a short stroll from Terminal Foranea de Autobuses Station. It also has an outdoor pool and a gym.

A variety of personalised services are available for guests of Hacienda Real del Caribe Hotel, like a ticket service, a concierge and an express check-in and check-out feature. Staff are available 24/7 and can assist with booking tours and tickets.

Rooms at the hotel come with hair dryers, refrigerators and showers.

The hotel's restaurant serves breakfast, lunch and dinner, offering guests a pleasant dining experience not far from their room. Beverages are served at bar.

Hacienda Real del Caribe Hotel is situated amongst the area's well-known sightseeing attractions, nightlife and shops, and Mamitas Beach Club is within walking distance. Xcaret Archaeological Site and Xcaret Eco Theme Park are just a short car ride from the hotel.

8.6
Very good
2581 reviews

Latest deals for Hacienda Real del Caribe Hotel

Wed 9/9
-
Thu 10/9
Deals from
€27
•Cheapest rate per night
Compare prices for Queen room, Superior room and 26 more Hacienda Real del Caribe Hotel deals.
Queen room, 2 queen beds
€27
nightly with fees
Superior room, 2 queen beds
€41
nightly with fees
Double room, bed type unknown
€46
nightly with fees
Double room, 1 queen bed
€30
nightly with fees
Superior room, bed type unknown
€39
nightly with fees
Standard Room, bed type unknown
€61
nightly with fees
Queen room, bed type unknown
€34
nightly with fees
Superior room, 2 queen beds
€36
nightly with fees
Standard Room, bed type unknown
€42
nightly with fees
Superior room, bed type unknown
€36
nightly with fees
Queen room, bed type unknown
€40
nightly with fees
Double room, bed type unknown
€43
nightly with fees
Superior room, 2 double beds
€39
nightly with fees
Double room, bed type unknown
€43
nightly with fees
Queen room, bed type unknown
€44
nightly with fees
Double room, bed type unknown
€46
nightly with fees
Standard Room, bed type unknown
€47
nightly with fees
Superior room, bed type unknown
€48
nightly with fees
Queen room, bed type unknown
€53
nightly with fees
Superior room, bed type unknown
€64
nightly with fees
Standard Room, bed type unknown
€73
nightly with fees
Double room, bed type unknown
€64
nightly with fees
Superior room, bed type unknown
€76
nightly with fees
Standard Room, bed type unknown
€79
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Hacienda Real del Caribe Hotel

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Internet
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Body soap
  • Air-conditioned

Services and conveniences

  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • 24-hour front desk

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Coffee shop

General

  • Family rooms
  • Telephone
  • Tile/marble floor
  • Pool view
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Health and safety

  • Daily housekeeping
  • First-aid kit
  • 24-hour security
  • Safe

Accessibility and suitability

  • Lift
  • No smoking
  • Designated smoking area

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Outdoor

  • Terrace/Patio
  • Garden

Things to do

  • Beach access
  • Bicycle hire

Laundry

  • Iron and ironing board

Bedroom

  • Alarm clock

Workspace

  • Desk

Family friendly

  • Babysitting or child care

Pool

  • Outdoor pool

Reviews of Hacienda Real del Caribe Hotel

8.6
Very good
2581 verified ratings
Wonderful
1257
Very good
525
Good
423
Okay
117
Fair
128
Mediocre
45
Poor
86

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent central location, making it convenient for exploring the city and accessing nearby attractions. Many found the hotel clean and well-maintained, with some highlighting the good value for money. However, a significant number of reviews mentioned high noise levels at night due to nearby bars and clubs, which affected sleep quality for some guests. Service received mixed feedback, with some staff described as friendly and helpful, while others were seen as unresponsive or unhelpful. Overall, guests appreciated the hotel's location and cleanliness, though noise was a recurring issue.
AI-generated from customer reviews
Location10 out of 10
Cleanliness8.5 out of 10
Value for Price8 out of 10
Service5 out of 10
Noise Level0.5 out of 10
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Location

Calle 10 Entre 5a y 12, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Parque 28 de julio172 m
  • Albertos SCUBA0.5 km
  • La Fe0.7 km
  • Terminal Marítima de Playa del Carmen0.7 km
  • Beyond Diving0.8 km
  • Mexico Blue Dream0.8 km
  • Mamita's Beach Club0.9 km
  • O2 Mexico1.2 km
  • Aviario Xaman Ha1.3 km
  • The Reef Marina2.2 km
  • Playacar Golf Club2.2 km
  • Guadalupe Church2.4 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 008-007-005710/2025

Essential information about Hacienda Real del Caribe Hotel

Low season

High season

Average price (weeknight)

November
November
€58
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

Hacienda Real del Caribe Hotel

Which month has the cheapest rates at Hacienda Real del Caribe Hotel?

The cheapest month to stay at Hacienda Real del Caribe Hotel is September, with an average nightly rate of €42. The most expensive month is December at €68 per night.

What is the cheapest day to book Hacienda Real del Caribe Hotel?

The cheapest day to book Hacienda Real del Caribe Hotel is Thursday, with an average nightly rate of €41. The most expensive day is Wednesday at €86 per night.

How far in advance should you book Hacienda Real del Caribe Hotel?

To get the best price at Hacienda Real del Caribe Hotel, book around 1 week in advance. This could save you approximately 40% compared to booking last minute.

KAYAK's top tips for your stay at Hacienda Real del Caribe Hotel

  • The cheapest price a room at Hacienda Real del Caribe Hotel was booked for on KAYAK in the last 2 weeks was €48, while the most expensive was €63.
  • How long should you stay at Hacienda Real del Caribe Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Hacienda Real del Caribe Hotel

  • Where is Hacienda Real del Caribe Hotel located?

    Hacienda Real del Caribe Hotel is located at Calle 10 Entre 5a y 12 in Gonzalo Guerrero, 0.6 km from the centre of Playa del Carmen. Parque 28 de julio is the closest landmark to Hacienda Real del Caribe Hotel.

  • When is check-in time and check-out time at Hacienda Real del Caribe Hotel?

    Check-in time is 16:00 and check-out time is 12:00 at Hacienda Real del Caribe Hotel.

  • Does Hacienda Real del Caribe Hotel offer free Wi-Fi?

    Yes, Hacienda Real del Caribe Hotel offers free Wi-Fi.

  • How far is Hacienda Real del Caribe Hotel from the airport?

    Hacienda Real del Caribe Hotel is 19.2 km from Cozumel Intl. Hacienda Real del Caribe Hotel is 49.8 km from Cancun.

  • Does Hacienda Real del Caribe Hotel have a pool?

    Yes, Hacienda Real del Caribe Hotel has a pool on-site.

  • How does KAYAK find such great Hacienda Real del Caribe Hotel hotel deals?

    KAYAK scours the web for all room deals available at Hacienda Real del Caribe Hotel in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hacienda Real del Caribe Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hacienda Real del Caribe Hotel.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.8
0.6 km
Cozumel Intl
19.2 km

Everything you need to know for your stay in Playa del Carmen