Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Grand Mercure Phuket Patong

1 Soi Ratuthit 200 Pi 2 Road, Patong 83150, Thailand
+66 76 231 999

€90+

Overall guest ratings

8.8/10 Excellent
based on 3,553 reviews

Review highlights

  • 9.5
  • 8.9
  • 8.6
  • 5.7

Good to know

  • Nice building
  • Friendly atmosphere
  • Great shopping

Nearby

    show all

    About

    Located just walking distance away from Patong's nightlife and the Andaman Sea, Grand Mercure Phuket Patong is a 314 room beach resort that includes suites and pool villas. Complimented with a bistro like restaurant, three unique meeting venues, a bar that boasts the largest beer selection in Phuket, fitness centre, spa and kids corner, the hotel represents a new generation of retreats combining natural beauty and cultural heritage.

    Less show all
    accorhotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Child pool
    • Tennis
    • Coffee shop
    • Airport shuttle
    • Steam room
    • Washer/dryer available in-room
    • Gift shop
    • Laundry facilities
    • Game room
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Grill
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    based on 3,553 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      8.9 "89% appreciated the closeness to the beach."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.3 "City centre within easy reach, said 93%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Vibe was good."
      9.1 "91% enjoyed the friendly atmosphere."
      8.3 "83% thought, the hotel was modern."
      9.9 "99% thought the hotel was luxurious."
      9.0 "90% enjoyed the lobby entrance."
      8.3 "83% said it was a stylish hotel."
    • 8.6 "Breakfast is good."
    • 8.4 "Food is delicious."
      8.9 "Yummy desserts, said 89%."
      8.5 "85% were happy with the price."
      8.1 "81% loved the menu selection."
      9.4 "94% enjoyed the fish/seafood dishes."
      10.0 "100% enjoyed the side dishes."
    • 8.0 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      9.0 "90% enjoyed the lobby entrance."
      8.5 "85% said the facilities were very new."
      8.8 "88% thought the architecture was beautiful."
    • 5.7 "Internet is average."
    • 4.8 "Rooms are not good."
      2.0 "80% said rooms were small."
      2.7 "73% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      4.1 "59% didn't like the balcony."
      1.5 "85% thought they were poorly maintained."
      3.1 "69% found problems with the furniture."
      3.3 "Air conditioning was criticized by 67%."
      2.6 "74% criticized the small bathroom."
      1.3 "87% said the bathroom was dirty."
      2.1 "79% had problems with the shower."
      4.1 "59% were disappointed with the minibar."
      0.0 "100% thought the tv was sub-standard."
      0.0 "100% were unsatisfied with the kitchenette."
    • 3.5 "Not very comfortable."
      2.0 "80% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      3.3 "Air conditioning was criticized by 67%."
      2.6 "74% criticized the small bathroom."
    View all review categories

    Overall rating

    8.9 Excellent
    based on 1,598 reviews
    • 9.6 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.6 "96% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.0 "90% appreciated the closeness to the beach."
      9.4 "City centre within easy reach, said 94%."
    • 9.0 "Excellent breakfast."
    • 8.9 "Vibe was good."
      9.2 "92% enjoyed the friendly atmosphere."
      8.1 "81% thought, the hotel was modern."
      10.0 "100% thought the hotel was luxurious."
      8.9 "89% enjoyed the lobby entrance."
      8.5 "85% said it was a stylish hotel."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 4.3 "Rooms are not good."
      1.6 "84% said rooms were small."
      4.7 "53% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      4.0 "60% didn't like the balcony."
      2.8 "72% found problems with the furniture."
      1.1 "89% said the bathroom was dirty."
      2.3 "77% criticized the small bathroom."
      1.5 "85% thought they were poorly maintained."
      4.3 "For 57%, the rooms looked old."
    • 3.2 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      2.3 "77% criticized the small bathroom."

    Overall rating

    8.9 Excellent
    based on 1,847 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.4 "City centre within easy reach, said 94%."
    • 8.7 "Vibe was good."
      8.9 "89% enjoyed the friendly atmosphere."
      8.3 "83% thought, the hotel was modern."
      9.9 "99% thought the hotel was luxurious."
      8.9 "89% enjoyed the lobby entrance."
    • 8.6 "Food is delicious."
      9.1 "Yummy desserts, said 91%."
      8.5 "85% were happy with the price."
      9.2 "92% enjoyed the fish/seafood dishes."
    • 8.5 "Breakfast is good."
    • 7.6 "Good amenities."
      8.0 "80% thought the building was wonderful."
      8.9 "89% enjoyed the lobby entrance."
      8.3 "83% said the facilities were very new."
    • 6.5 "Pool is mediocre."
    • 5.7 "Internet is average."
    • 4.6 "Rooms are not good."
      1.6 "84% said rooms were small."
      3.4 "66% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      4.2 "58% didn't like the balcony."
      3.3 "Air conditioning was criticized by 67%."
      3.3 "67% found problems with the furniture."
      1.5 "85% thought they were poorly maintained."
      3.1 "69% criticized the small bathroom."
      2.8 "72% had problems with the shower."
      1.6 "84% said the bathroom was dirty."
    • 2.7 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      3.3 "Air conditioning was criticized by 67%."
      3.1 "69% criticized the small bathroom."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 106 reviews
    • 9.5 "Terrific location."
    • 9.0 "Awesome vibe."
      9.1 "91% enjoyed the friendly atmosphere."
    • 8.4 "Food is delicious."
    • 8.2 "Breakfast is good."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.4 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.9 "Rooms are not good."
      2.0 "80% said rooms were small."
    • 3.7 "Not very comfortable."
      2.0 "80% said rooms were small."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    Photos
    Map

    Map