The Giacomo, an Ascend Hotel Collection Member

The room and bed were quiet luxury. Loved the tall ceiling, decor, and exposed pipes. The breakfast room was so elegant; definitely restaurant quality with glass dishes and true silverware. The food was also excellent. We also loved the valet car service and super courteous staff.

The cleaning staff came one afternoon while we were in the room. They knocked and proceeded to come in very quickly. Had we been indecent, that would have been bad. But, also our fault for not having the security latch applied.

The well-located(easy walk to the Niagara Falls State Park and the Rainbow bridge(don’t forget your passport) to Canada), historic Art Deco Hotel Giacomo is a beautifully restored property. The service is impeccable(on early arrival, reception held our luggage, telephoned when the room, where our luggage, soft music and lighting awaited, was ready. The staff is incredibly friendly and accommodating. The lovely, large standard room with an exceptionally comfortable bed, and the yummy breakfast(7:30-10:30)all made for a wonderful week’s stay. The extras include a cozy bar with a good evening snack/bar food menu. On 2 occasions, we enjoyed their charcuterie/cheese platter with a bottle of wine in their 19th floor ‘Skyview’ lounge(view of the falls, comfortable seating, TV, wetbar, restroom, and wine social on Fri/Sat nights). We stay in a lot of hotels. The Hotel Giacomo is unrivaled for service.

Location was great for experiencing Niagara Falls for both the American and Canadian side.

The included breakfast could have started earlier. 7:30am is a little late for early risers.

Staff and breakfast was amazing