Overview

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Hotel Indigo Newcastle
Best Service Friendliness

2/8 Fenkle Street, Newcastle upon Tyne, NE1 5XU, United Kingdom
+44 191 300 9222

€81+

Overall guest ratings

8.9/10 Excellent
based on 2,474 reviews

Review highlights

  • 9.3
  • 8.7
  • 8.3
  • 3.8

Good to know

  • Good minibar
  • Friendly service
  • Modern Hotel

Nearby

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    About

    The Hotel Indigo® Newcastle hotel is inspired by Grainger Town, and our design and decor celebrate its culture and the area’s neoclassical architecture. Glass and iron columns in our lobby emulate local Tyneside styles with a modern twist, and artwork in our guest rooms depicts our history. Relax in Grainger Lounge with craft ale brewed specially for the hotel before a meal in our locally inspired restaurant, where guests and locals alike enjoy cuisine and live music. We’re near the railway station, Grainger Market, and Sage Gateshead Arts Centre, and our team is passionate about sharing the best of our neighborhood’s nightlife, theatre and art scene.

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    InterContinental

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 2,474 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.8 "78% were happy with the room service."
    • 8.7 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Food is delicious."
      7.8 "78% were happy with the price."
      7.5 "75% enjoyed the snacks that were offered."
      9.3 "93% loved the menu selection."
      7.1 "71% enjoyed the side dishes."
    • 7.4 "Good breakfast."
    • 7.3 "Nice rooms."
      7.3 "73% said the beds were comfortable."
      7.9 "79% thought rooms were spacious."
      9.3 "93% loved the minibar."
      9.7 "97% appreciated the modern rooms."
      8.3 "83% enjoyed the balcony."
      9.0 "90% liked the big bathroom."
    • 3.8 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.9 "Horrible pool."
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    Overall rating

    9.0 Excellent
    based on 2,028 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      8.0 "80% were happy with the room service."
    • 8.8 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.1 "Nice rooms."
      7.6 "76% thought rooms were spacious."
      9.4 "94% loved the minibar."
      9.7 "97% appreciated the modern rooms."
      8.4 "84% enjoyed the balcony."
      8.8 "88% liked the big bathroom."
    • 7.1 "Good breakfast."
    • 4.3 "Internet is poor."
      3.8 "62% said the wifi quality was bad."

    Overall rating

    8.9 Excellent
    based on 173 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 7.3 "Good breakfast."
    • 6.8 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
    • 6.6 "Average cleanliness."
    • 5.5 "Average value."

    Overall rating

    8.7 Excellent
    based on 24 reviews
    • 9.2 "World class service."
    • 8.7 "Location is great."

    Overall rating

    8.8 Excellent
    based on 247 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 7.8 "Nice rooms."
      7.5 "75% said the beds were comfortable."
      8.1 "81% thought rooms were spacious."
      7.1 "71% said rooms were clean."
      9.4 "94% loved the minibar."
    • 7.3 "Good breakfast."
    • 3.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good minibar"
    "Friendly service"
    "Modern Hotel"
    data provided by TrustYou

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