Overview

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Fairfield Inn and Suites by Marriott New York Manhattan Chelsea

116 West 28th Street, New York, NY 10001, United States
+1 212 206 0998

€167+

Overall guest ratings

8.2/10 Excellent
based on 1,504 reviews

Review highlights

  • 9.5
  • 9.1
  • 8.8
  • 5.2

Good to know

  • Comfortable beds
  • Wonderful sightseeing
  • Friendly service

Nearby

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    About

    Your NYC adventure begins here at the Fairfield Inn & Suites New York Manhattan/Chelsea! Our award-winning hotel showcases an outstanding location in the Flower District, just a few steps away from Penn Station. Great attractions like Chelsea Piers, Empire State Building, High Line, Metropolitan Pavilion and Herald Square are easily within reach. Comfortably appointed hotel rooms and suites feature free Wi-Fi, plush bedding, and well-lit work desks. Begin your morning here in NYC with our free hot buffet breakfast before exploring Chelsea or wandering through famous Central Park. Other hotel amenities include a fully-equipped fitness center and a full-service business center. It's our location that really sets us apart; with Penn Station and several subway lines within walking distance, NYC is yours to discover. At the Fairfield Inn & Suites Chelsea, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee.®

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    Marriott V2

    AMENITIES

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free Internet
    • Pets not allowed
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 1,543 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.8 "Very nice wellness & sports facilities."
      8.5 "top-notch fitness area, thought 85%."
    • 8.1 "Very good internet connection."
      9.6 "96% thought it was a great value."
    • 7.9 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 5.2 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      6.1 "For only 61%, the bathroom was ok."
      5.0 "50% thought the bathroom was big enough."
      5.8 "Cleanliness of the bathroom was average, said 58%."
    • 4.5 "Not very comfortable."
      1.9 "81% said rooms were small."
      0.6 "Air conditioning was criticized by 94%."
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    Overall rating

    8.5 Excellent
    based on 663 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.3 "Very good internet connection."
      9.7 "97% thought it was a great value."
    • 7.4 "Good amenities."
      7.3 "73% thought the building was wonderful."
      10.0 "100% loved the terrace."
    • 7.2 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.3 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      6.4 "For only 64%, the bathroom was ok."
      5.7 "Cleanliness of the bathroom was average, said 57%."
      5.5 "55% thought the bathroom was big enough."
    • 6.1 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
      5.5 "55% thought the bathroom was big enough."
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    Overall rating

    8.0 Good
    based on 678 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 8.0 "Very good internet connection."
    • 7.6 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 7.6 "Good amenities."
      7.6 "76% thought the building was wonderful."
      10.0 "100% loved the terrace."
    • 3.6 "Rooms are not good."
      1.1 "89% said rooms were small."
      1.3 "87% found problems with the furniture."
      0.6 "Air conditioning was criticized by 94%."
      4.0 "60% criticized the small bathroom."
      0.3 "97% were disappointed with the minibar."
    • 3.0 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      0.6 "Air conditioning was criticized by 94%."
      4.0 "60% criticized the small bathroom."
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    Overall rating

    7.7 Good
    based on 30 reviews
    • 9.6 "Terrific location."
    • 9.2 "World class service."
    • 8.1 "Breakfast is good."
    • 7.7 "High value."
    • 7.0 "Good cleanliness."
    • 5.6 "Rooms are ok."
    • 5.0 "Average comfort."
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    Overall rating

    8.2 Excellent
    based on 169 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 7.9 "Internet works."
    • 7.8 "Good breakfast."
    • 7.8 "Good amenities."
      7.7 "77% thought the building was wonderful."
    • 6.2 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.0 "Rooms are ok."
      2.2 "78% said rooms were small."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

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