Overview

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Element New York Times Square West

311 West 39th Street, New York, NY 10018, United States
+1 212 643 0770

€157+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

8.3/10 Excellent
based on 10,270 reviews

Review highlights

  • 9.4
  • 9.2
  • 6.9
  • 6.0

Good to know

  • Impressive bathroom
  • Good kitchenette

Nearby

    show all

    About

    Welcome to Element New York Times Square West, 3 blocks from the lights of Broadway and 8 miles to LaGuardia Airport. We’re a short walk to Macy’s and Radio City Music Hall, and steps to the subway for easy access to the city’s must-see sites. Maintain your balance. Our state-of-the-art fitness center and healthy food options help you be at your best. Bright and open multi-purpose public spaces are inspiring settings for work, play, socializing, and unwinding. Energize in a smarter space. Our open-flow guest rooms are designed to meet all your needs, with fully-equipped kitchens, the signature Heavenly® Bed, and more, all thoughtfully arranged to rejuvenate you for work or play.

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    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Kitchen/Kitchenette
    • Free Internet
    • Parking (surcharge)
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 10,270 reviews
    • 9.4 "Terrific location."
    • 9.2 "Excellent wellness & sports facilities."
    • 9.2 "Incredible bar."
    • 9.0 "Excellent value."
    • 8.7 "Great service."
    • 6.9 "Average comfort."
    • 6.0 "Internet is average."
    • 5.9 "Breakfast is mediocre."
    • 3.3 "Bad amenities."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 5,443 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
      9.8 "City centre within easy reach, said 98%."
      7.8 "Great parking, according to 78%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "Incredible bar."
      9.9 "Delicious alcoholic drinks, according to 99%."
      10.0 "100% thought beverage prices were a great value."
    • 9.1 "Excellent wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      8.6 "86% said the concierge service was amazing."
    • 7.8 "Nice rooms."
      7.4 "74% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
      8.3 "83% said rooms were clean."
      8.3 "83% were happy with the bathroom."
      9.2 "92% thought the view was good."
      9.0 "90% found the kitchenette to be good."
      8.5 "85% appreciated the modern rooms."
      8.8 "88% enjoyed the shower."
      9.3 "93% liked the big bathroom."
      9.5 "95% loved the minibar."
      7.1 "71% said the bathroom was clean."
    • 5.5 "Internet is average."
    • 5.4 "Breakfast is mediocre."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      2.8 "For 72%, the lobby entrance was sub-standard."
      4.1 "59% found the grounds unpleasant."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 3,491 reviews
    • 9.2 "Incredible bar."
      10.0 "100% thought beverage prices were a great value."
      9.9 "Delicious alcoholic drinks, according to 99%."
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.6 "City centre within easy reach, said 96%."
      7.6 "Great parking, according to 76%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "Excellent wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      9.1 "91% were happy with the room service."
    • 7.5 "Nice rooms."
      8.5 "85% said the beds were comfortable."
      8.2 "82% were happy with the bathroom."
      8.5 "85% thought the view was good."
      9.0 "90% found the kitchenette to be good."
      8.9 "89% enjoyed the shower."
      8.8 "88% appreciated the modern rooms."
      9.4 "94% liked the big bathroom."
      9.6 "96% loved the minibar."
    • 6.3 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 5.6 "Breakfast is mediocre."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      2.7 "For 73%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.6 Good
    based on 102 reviews
    • 9.5 "Terrific location."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.9 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      5.5 "For 55%, maintenance was acceptable."
    • 6.1 "Breakfast is mediocre."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.0 "90% complained about the elevator."

    Overall rating

    8.2 Excellent
    based on 1,232 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "Excellent wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 8.9 "Bar is amazing."
      10.0 "100% thought beverage prices were a great value."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.9 "Nice rooms."
      7.6 "76% thought rooms were spacious."
      7.7 "77% were happy with the bathroom."
      9.1 "91% found the kitchenette to be good."
      9.2 "92% said the beds were comfortable."
      9.2 "92% thought the view was good."
      8.5 "85% enjoyed the shower."
      8.8 "88% appreciated the modern rooms."
      9.3 "93% liked the big bathroom."
      9.3 "93% loved the minibar."
      7.1 "71% said the bathroom was clean."
    • 6.0 "Internet is average."
    • 5.1 "Breakfast is mediocre."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      3.1 "For 69%, the lobby entrance was sub-standard."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Impressive bathroom"
    "Good kitchenette"
    data provided by TrustYou

    Recent reviews


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