Overview

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Element New York Times Square West

311 West 39th Street, New York, NY 10018, United States
+1 212 643 0770

€179+

Overall guest ratings

8.2/10 Excellent
based on 9,095 reviews

Review highlights

  • 9.4
  • 9.4
  • 9.0
  • 6.9

Good to know

  • Impressive bathroom
  • Good kitchenette

Nearby

    show all

    About

    Welcome to Element New York Times Square West, 3 blocks from the lights of Broadway and 8 miles to LaGuardia Airport. We’re a short walk to Macy’s and Radio City Music Hall, and steps to the subway for easy access to the city’s must-see sites. Maintain your balance. Our state-of-the-art fitness center and healthy food options help you be at your best. Bright and open multi-purpose public spaces are inspiring settings for work, play, socializing, and unwinding. Energize in a smarter space. Our open-flow guest rooms are designed to meet all your needs, with fully-equipped kitchens, the signature Heavenly® Bed, and more, all thoughtfully arranged to rejuvenate you for work or play.

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    Starwood Hotels

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Free Internet
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 9,095 reviews
    • 9.4 "Incredible bar."
      9.9 "Delicious alcoholic drinks, according to 99%."
      10.0 "100% thought beverage prices were a great value."
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.9 "City centre within easy reach, said 99%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      7.6 "Great parking, according to 76%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 9.0 "Excellent wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 8.6 "Good value."
      9.5 "95% were happy with the price of the breakfast."
      9.9 "99% were happy with the price."
      10.0 "100% thought beverage prices were a great value."
      10.0 "100% thought it was a great value."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% said the concierge service was amazing."
      8.6 "86% were happy with the shuttle service."
      10.0 "100% said the recreation staff was great."
    • 6.9 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
    • 5.3 "Breakfast is mediocre."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      2.1 "For 79%, the lobby entrance was sub-standard."
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    Overall rating

    8.4 Excellent
    based on 4,911 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.9 "City centre within easy reach, said 99%."
      9.5 "95% liked the proximity to shopping."
      7.7 "Great parking, according to 77%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "Incredible bar."
      9.9 "Delicious alcoholic drinks, according to 99%."
      10.0 "100% thought beverage prices were a great value."
    • 9.0 "Excellent wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% said the concierge service was amazing."
    • 7.9 "Nice rooms."
      7.4 "74% thought rooms were spacious."
      9.0 "90% said the beds were comfortable."
      8.0 "80% said rooms were clean."
      7.8 "78% were happy with the bathroom."
      9.4 "94% thought the view was good."
      9.3 "93% found the kitchenette to be good."
      8.3 "83% appreciated the modern rooms."
      8.3 "83% enjoyed the shower."
      9.4 "94% liked the big bathroom."
      9.5 "95% loved the minibar."
      7.4 "74% said the bathroom was clean."
    • 5.5 "Breakfast is mediocre."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
      2.2 "For 78%, the lobby entrance was sub-standard."
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    Overall rating

    8.2 Excellent
    based on 3,092 reviews
    • 9.5 "Incredible bar."
      10.0 "100% thought beverage prices were a great value."
      9.9 "Delicious alcoholic drinks, according to 99%."
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.8 "City centre within easy reach, said 98%."
      7.6 "Great parking, according to 76%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Very nice wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
    • 8.8 "Good value."
      9.7 "97% were happy with the price of the breakfast."
      10.0 "100% were happy with the price."
      10.0 "100% thought it was a great value."
      10.0 "100% thought beverage prices were a great value."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 5.5 "Breakfast is mediocre."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      2.0 "For 80%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.0 Good
    based on 90 reviews
    • 9.3 "Terrific location."
    • 8.0 "Great service."
    • 7.0 "Nice rooms."
      7.4 "74% were happy with the bathroom."
    • 5.6 "Vibe was decent."
    • 5.1 "Breakfast is mediocre."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.1 "89% complained about the elevator."

    Overall rating

    8.2 Excellent
    based on 1,000 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "Incredible bar."
      9.9 "Delicious alcoholic drinks, according to 99%."
      10.0 "100% thought beverage prices were a great value."
    • 9.2 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.9 "Good value."
      9.6 "96% were happy with the price of the breakfast."
      10.0 "100% thought beverage prices were a great value."
      10.0 "100% thought it was a great value."
      9.9 "99% were happy with the price."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 4.9 "Breakfast is below average."
    • 3.6 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      2.6 "For 74%, the lobby entrance was sub-standard."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Impressive bathroom"
    "Good kitchenette"
    data provided by TrustYou

    Recent reviews

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