Overview

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Chiaja Hotel de Charme

Via Chiaia 216 1 Piano, 80121 Naples, Campania, Italy
+39 081 415 555

€75+

Overall guest ratings

8.2/10 Excellent
based on 721 reviews

Review highlights

  • 9.1
  • 9.0
  • 5.0
  • 4.6

Good to know

  • Great reception
  • Professional service

Nearby

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    About

    Chiaja Hotel de Charme is just 4.7 mi (7.6 km) from the airport and offers a shuttle. Guests looking for a bite to eat can check out the coffee shop/café, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Rooms at this romantic hotel offer jetted tubs, minibars, and room service.

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    AMENITIES

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Room service
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 721 reviews
    • 9.1 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      9.6 "96% liked the proximity to sightseeing."
      9.1 "91% liked the proximity to shopping."
      7.3 "Near to public transport, according to 73%."
      7.7 "Easily accessible by car, said 77%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 7.0 "Good breakfast."
    • 5.0 "Rooms are ok."
      2.3 "77% complained about the bathroom."
      4.8 "52% said rooms were small."
      2.8 "72% thought they were poorly maintained."
      3.9 "61% found problems with the furniture."
      2.8 "Air conditioning was criticized by 72%."
      3.1 "69% said the bathroom was dirty."
      0.8 "For 92%, the rooms looked old."
      1.7 "83% criticized the small bathroom."
    • 4.6 "Not very comfortable."
      4.8 "52% said rooms were small."
      4.1 "59% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
      1.7 "83% criticized the small bathroom."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
      2.5 "For 75%, the lobby entrance was sub-standard."
    • 3.7 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 468 reviews
    • 9.4 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      9.1 "91% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 7.3 "Good breakfast."
    • 6.2 "Food is average."
    • 5.3 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      6.6 "Only 66% said rooms were clean enough."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.5 "Not very comfortable."
      4.8 "52% said rooms were small."
      4.1 "59% thought it was too noisy."
      2.5 "Air conditioning was criticized by 75%."
    • 3.4 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 151 reviews
    • 9.2 "Terrific location."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 6.9 "Breakfast is mediocre."
    • 6.3 "Food is average."
    • 4.9 "Rooms are not good."
      4.7 "53% said rooms were small."
      2.0 "80% complained about the bathroom."
    • 4.9 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 4.7 "Not very comfortable."
      4.7 "53% said rooms were small."
      4.4 "56% thought it was too noisy."
    • 4.3 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
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    Overall rating

    8.1 Excellent
    based on 100 reviews
    • 9.2 "Terrific location."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 6.9 "Breakfast is mediocre."
    • 6.1 "Food is average."
    • 5.0 "Average amenities."
    • 4.8 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.7 "Not very comfortable."
      4.2 "58% thought it was too noisy."
    • 4.6 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      4.0 "60% found problems with the furniture."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Professional service"
    data provided by TrustYou

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