Overview

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Sheraton Memphis Downtown Hotel
Best Wellness Area

250 North Main Street, Memphis, TN 38103, United States
+1 901 527 7300

€131+

Overall guest ratings

8.1/10 Excellent
based on 2,544 reviews

Review highlights

  • 9.5
  • 8.3
  • 6.5
  • 5.5

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    Conveniently located just a mile from downtown Memphis, explore Beale Street, the National Civil Rights Museum, AutoZone Park, and more within minutes. A short skywalk connects the hotel to the Memphis Cook Convention Center for effortless access to its venues. After a busy day, relax in the lounge, recharge in our indoor pool, or workout at Sheraton Fitness. Convenient dining options keep you energized while on the go. Gather in our event venues and catch up over a casual meal any time of day at Crossroads Tavern & Grille. Our 600 guest rooms and 10 suites offer memorable downtown and Mississippi River views. Stay connected with complimentary High Speed Internet Access. Our Sheraton Signature Sleep Experience bed, complimentary bottled water, and Starbucks® coffee keep you rested and refreshed.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Hot tub
    • Sauna
    • Parking (surcharge)
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cable or satellite TV
    • Coffee shop
    • ATM on-site
    • Gift shop
    • Laundry facilities
    • Express check out
    • Free Internet
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    based on 2,544 reviews
    • 9.5 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 8.3 "Location is great."
      9.2 "92% liked the proximity to sightseeing."
      9.0 "City centre within easy reach, said 90%."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.5 "Good vibe."
      7.3 "73% enjoyed the lobby entrance."
      9.6 "96% enjoyed the friendly atmosphere."
      9.0 "90% said it was a stylish hotel."
      10.0 "100% thought the hotel was luxurious."
    • 7.5 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      7.1 "71% said the concierge service was amazing."
      9.6 "Management was excellent, said 96%."
      7.1 "Hotel security was great, thought 71%."
      10.0 "100% were impressed by the laundry service."
    • 7.5 "Good breakfast."
      7.4 "74% were happy with the price of the breakfast."
    • 6.5 "Rooms are ok."
    • 5.5 "Average cleanliness."
    • 5.0 "Internet is average."
    • 4.7 "Value below average."
      3.8 "The price was too high for 62%."
      0.0 "100% said beverages were too expensive."
    • 4.4 "Bar is not good."
      4.1 "Bar service was unacceptable, according to 59%."
      0.0 "100% said beverages were too expensive."
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    Overall rating

    8.3 Excellent
    based on 1,424 reviews
    • 9.5 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 7.9 "Good breakfast."
      7.8 "78% were happy with the price of the breakfast."
    • 7.8 "Good location."
      9.4 "94% liked the proximity to sightseeing."
      8.9 "City centre within easy reach, said 89%."
    • 7.4 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      9.7 "Management was excellent, said 97%."
    • 6.7 "Rooms are ok."
    • 5.5 "Average cleanliness."
    • 5.4 "Internet is average."
    • 4.4 "Value below average."
      3.7 "The price was too high for 63%."
    • 4.2 "Bar is not good."
      3.7 "Bar service was unacceptable, according to 63%."
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    Overall rating

    8.0 Good
    based on 763 reviews
    • 9.5 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 8.4 "Location is great."
      9.1 "City centre within easy reach, said 91%."
    • 7.4 "Good breakfast."
      7.1 "71% were happy with the price of the breakfast."
    • 7.4 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 5.3 "Rooms are ok."
    • 5.0 "Average cleanliness."
    • 4.4 "Value below average."
      4.1 "The price was too high for 59%."
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    Overall rating

    7.5 Good
    based on 152 reviews
    • 8.5 "Location is great."
    • 7.2 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.1 "Rooms are ok."
    • 5.2 "Average cleanliness."
    • 4.7 "Value below average."

    Overall rating

    8.5 Excellent
    based on 203 reviews
    • 8.2 "Location is great."
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 7.3 "High comfort."
      8.1 "81% said the beds were comfortable."
    • 7.2 "Good breakfast."
    • 6.4 "Rooms are ok."
    • 5.6 "Average cleanliness."
    • 4.7 "Bar is not good."
    • 4.4 "Value below average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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