Overview

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New Hotel Saint Charles

4, allée Léon Gambetta, 13001 Marseille, Provence-Alpes-Cote d'Azur, France
+33 4 91 95 09 09

€46+

Overall guest ratings

6.8/10 Good
based on 2,106 reviews

Review highlights

  • 8.3
  • 7.4
  • 4.3
  • 4.1

Nearby

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    About

    With a stay at New Hotel Saint Charles, you'll be centrally located in Marseille, walking distance from Saint Vincent de Paul Church and close to Jardin des Vestiges. This hotel is within close proximity of Musee d'Histoire de Marseille and Centre Bourse.

    Rooms

    Make yourself at home in one of the 60 individually decorated guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Dining

    Take advantage of the hotel's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Bar/Lounge
    • Business centre
    • Internet
    • No smoking
    • Express check out
    • Parking
    • 24 hour front desk
    • Safe
    • Storage available
    • Room service
    • Cable or satellite TV
    • Air-conditioned
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    based on 2,106 reviews
    • 8.3 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "94% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.4 "Good breakfast."
    • 7.1 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 5.8 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
    • 5.7 "Beach is so-so."
    • 4.3 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      1.7 "83% said the bathroom was dirty."
      1.7 "83% found problems with the furniture."
      2.1 "Air conditioning was criticized by 79%."
      1.8 "For 82%, the rooms looked old."
      2.8 "72% had problems with the shower."
      3.2 "68% were disappointed with the minibar."
      2.5 "75% thought the tv was sub-standard."
    • 4.1 "Not very clean."
      4.2 "58% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      3.2 "68% thought it was rather dirty."
    • 3.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.5 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 2.9 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      2.5 "75% thought the facilities needed updating."
    View all review categories

    Overall rating

    6.7 Good
    based on 1,263 reviews
    • 8.1 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "94% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to shopping."
    • 7.4 "Good breakfast."
    • 6.8 "Service is ok."
      6.9 "69% said the reception staff was ok."
    • 5.7 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
    • 3.9 "Internet is poor."
    • 3.8 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
      1.5 "85% said the bathroom was dirty."
      2.1 "Air conditioning was criticized by 79%."
      1.5 "85% found problems with the furniture."
      2.4 "76% had problems with the shower."
      3.5 "65% were disappointed with the minibar."
      2.6 "74% thought the tv was sub-standard."
    • 3.2 "Generally quite dirty."
      3.5 "65% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
      2.9 "71% thought it was rather dirty."
    • 3.0 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
    • 2.7 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      1.8 "82% thought the facilities needed updating."
      4.9 "51% didn't like the architecture."
    View all review categories

    Overall rating

    7.1 Good
    based on 105 reviews
    • 8.3 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 7.3 "Good breakfast."
    • 7.2 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 6.0 "Average comfort."
    • 4.4 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      2.5 "Air conditioning was criticized by 75%."
    • 4.4 "Not very clean."
      4.5 "55% said rooms were dirty."
    • 3.2 "Horrible vibe."
    View all review categories

    Overall rating

    7.4 Good
    based on 21 reviews
    • 7.2 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 5.9 "Average comfort."
    • 4.9 "Not very clean."
    • 4.7 "Rooms are not good."

    Overall rating

    6.9 Good
    based on 716 reviews
    • 8.5 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
      9.7 "City centre within easy reach, said 97%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
    • 7.4 "Good breakfast."
    • 7.1 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 5.3 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 4.2 "Not very clean."
      4.2 "58% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
      3.7 "63% thought it was rather dirty."
    • 3.9 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      1.8 "82% found problems with the furniture."
      1.6 "84% said the bathroom was dirty."
      2.0 "Air conditioning was criticized by 80%."
      3.1 "69% had problems with the shower."
      1.9 "For 81%, the rooms looked old."
      2.4 "76% thought the tv was sub-standard."
    • 3.8 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 3.5 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.0 "Terrible amenities."
      3.3 "67% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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