Guest reviews
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All reviews
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Couples
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Families
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Business
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Solo
Overall rating
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10.0 "Excellent pool."10.0 "
Clean pool , said 100%." -
9.9 "World class service."10.0 "100% found the
staff to be very friendly ." 10.0 "100% thought theservice was very professional ." 8.9 "89% said thereception staff was great ." 10.0 "Management was excellent , said 100%." -
9.6 "Excellent amenities."10.0 "100% found the
grounds to be nice ." -
9.1 "Perfectly clean."10.0 "100% thought
it was clean ." 7.9 "79% saidrooms were clean ." 10.0 "Clean pool , said 100%." -
9.1 "Terrific location."10.0 "
Great parking , according to 100%." 7.5 "City centre within easy reach , said 75%." 10.0 "100%liked the proximity to shopping ."
Overall rating
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10.0 "Excellent pool."
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10.0 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.5 "Excellent amenities."10.0 "100% found the
grounds to be nice ." -
9.4 "Perfectly clean."10.0 "100% thought
it was clean ." -
9.2 "Awesome vibe."10.0 "100%
enjoyed the friendly atmosphere ." 8.2 "82% thought, thehotel was modern ."
Overall rating
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10.0 "Excellent pool."
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10.0 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.7 "Excellent amenities."
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9.2 "Perfectly clean."
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9.0 "Terrific location."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.0review from
Kindness of staff. Value for money.
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8.0review from
The Hotel Benacus was extremely welcoming,spotlessly clean and a perfect choice for my holiday as a solo traveller.From the moment I stepped inside the De Massari family hotel they were friendly and made me feel totally at home.The buffet breakfast had a fantastic choice of items including fresh fruit,yoghurts,boiled eggs,pastries,cake,cheeses,meats and a large range of hot and chilled drinks.Fantastic.I would definately return to the Hotel Benacus.Thank you for looking after me so well.
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7.3review from
The staff were really friendly & helpful. The room was clean & comfortable . The breakfast had a wonderful choice of food. The water was not always boiling for the eggs & A couple of times the eggs were still raw.
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8.0review from
i couldnt wish for a better location, for a lovely hotel in a fantastic setting and would recommend this hotel to anyone.
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8.0review from
the staff were very friendly and helpful, the location was good, just a 15 minute walk into the town centre at Malcesine and our room was very comfortable with a lovely big terrace with lake view
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6.0review from
location, helpful staff, personal attention . dogs allowed in dining room
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6.4review from
friendly staff, nice family run hotel, clean rooms, nice pool. Can hire good mountain bikes for 10e for day from hotel which i would definately recommend to anyone. check your room for damage upon arrival. Also its a 30 min walk out of malcesine although there are a few restaurants on the water which are around a 10min walk. But Taxi from hotel into malcesine is only 8 euro. No kettle, iron etc in room which would of been nice.
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6.4review from
The helpfullness and friendliness of the staff
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8.0review from
really friendly staff charge for using the safe in the room
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8.0review from
The relaxed atmosphere and very friendly helpful staff made our stay very enjoyable. Pool and surroundings very clean tidy.
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8.0review from
The Hotel Benacus was extremely welcoming,spotlessly clean and a perfect choice for my holiday as a solo traveller.From the moment I stepped inside the De Massari family hotel they were friendly and made me feel totally at home.The buffet breakfast had a fantastic choice of items including fresh fruit,yoghurts,boiled eggs,pastries,cake,cheeses,meats and a large range of hot and chilled drinks.Fantastic.I would definately return to the Hotel Benacus.Thank you for looking after me so well.
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8.0review from
i couldnt wish for a better location, for a lovely hotel in a fantastic setting and would recommend this hotel to anyone.
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8.0review from
the staff were very friendly and helpful, the location was good, just a 15 minute walk into the town centre at Malcesine and our room was very comfortable with a lovely big terrace with lake view
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8.0review from
really friendly staff charge for using the safe in the room
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8.0review from
The relaxed atmosphere and very friendly helpful staff made our stay very enjoyable. Pool and surroundings very clean tidy.
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6.0review from
location, helpful staff, personal attention . dogs allowed in dining room
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6.4review from
friendly staff, nice family run hotel, clean rooms, nice pool. Can hire good mountain bikes for 10e for day from hotel which i would definately recommend to anyone. check your room for damage upon arrival. Also its a 30 min walk out of malcesine although there are a few restaurants on the water which are around a 10min walk. But Taxi from hotel into malcesine is only 8 euro. No kettle, iron etc in room which would of been nice.
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6.4review from
The helpfullness and friendliness of the staff
