Overview

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Petit Palace Plaza Del Carmen

Plaza del Carmen, 4, 28013 Madrid, Madrid, Spain
+34 915 238 845

€100+

Overall guest ratings

8.4/10 Excellent
based on 1,936 reviews

Review highlights

  • 9.5
  • 9.2
  • 8.2
  • 5.1

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    Hotel Petit Palace Plaza del Carmen offers a great location, putting you within just a 10-minute walk of Puerta del Sol and Plaza Mayor. Freebies like WiFi and wired Internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. Rooms at this upscale hotel offer plasma TVs, minibars, and room service.

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    AMENITIES

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Car hire
    • Laundry service
    • Bicycle hire
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Room service
    • Babysitting/child care services (surcharge)
    • Free Internet
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 1,936 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Breakfast is good."
    • 5.9 "Food is average."
    • 5.4 "Internet is average."
    • 5.1 "Average amenities."
    • 4.9 "Rooms are not good."
      3.7 "63% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      2.5 "75% found problems with the furniture."
      3.1 "Air conditioning was criticized by 69%."
      1.7 "83% thought the tv was sub-standard."
      2.5 "75% said the bathroom was dirty."
    • 4.1 "Not very comfortable."
      3.7 "63% said rooms were small."
      3.6 "64% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
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    Overall rating

    8.4 Excellent
    based on 929 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 8.0 "Breakfast is good."
    • 5.4 "Food is average."
    • 5.0 "Average amenities."
      4.8 "52% thought the building wasn't nice."
    • 4.4 "Rooms are not good."
      3.4 "66% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      3.2 "Air conditioning was criticized by 68%."
      2.7 "73% found problems with the furniture."
      4.9 "For 51%, the rooms looked old."
    • 3.8 "Not very comfortable."
      3.4 "66% said rooms were small."
      3.4 "66% thought it was too noisy."
      3.2 "Air conditioning was criticized by 68%."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 735 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Breakfast is good."
    • 5.4 "Internet is average."
    • 5.0 "Average amenities."
    • 4.9 "Rooms are not good."
      4.0 "60% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      3.2 "Air conditioning was criticized by 68%."
    • 4.4 "Not very comfortable."
      4.0 "60% said rooms were small."
      3.4 "66% thought it was too noisy."
      3.2 "Air conditioning was criticized by 68%."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 271 reviews
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 9.4 "Terrific location."
    • 8.2 "Breakfast is good."
    • 5.0 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 4.9 "Rooms are not good."
      4.2 "58% said rooms were small."
    • 4.4 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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