Overview

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Hotel Plaza Mayor

Calle Atocha 2, 28012 Madrid, Madrid, Spain
+34 913 600 606

€42+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

7.8/10 Good
based on 1,576 reviews

Review highlights

  • 9.6
  • 8.3
  • 7.0
  • 3.7

Good to know

  • Friendly service
  • Wonderful sightseeing

Nearby

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    AMENITIES

    • Free Wi-Fi
    • Internet
    • No smoking
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 1,576 reviews
    • 9.6 "Terrific location."
    • 8.3 "Great service."
    • 7.0 "High value."
    • 5.4 "Breakfast is mediocre."
    • 5.4 "Internet is average."
    • 3.7 "Rooms are not good."
    • 3.3 "Vibe wasn't good."
    View all review categories

    Overall rating

    7.8 Good
    based on 898 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      8.4 "84% liked the proximity to shopping."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 7.1 "High value."
    • 5.8 "Breakfast is mediocre."
    • 5.3 "Internet is average."
    • 3.7 "Rooms are not good."
      2.6 "74% said rooms were small."
      3.0 "70% complained about the bathroom."
      3.2 "68% didn't like the uncomfortable beds."
      2.8 "72% criticized the small bathroom."
      3.9 "61% had problems with the shower."
      0.0 "100% were disappointed with the minibar."
      0.0 "Air conditioning was criticized by 100%."
      3.6 "For 64%, the rooms looked old."
      0.6 "94% found problems with the furniture."
    • 3.2 "Quite uncomfortable."
      2.6 "74% said rooms were small."
      3.2 "68% didn't like the uncomfortable beds."
      2.8 "72% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
    • 3.1 "Horrible vibe."
      3.1 "69% criticized the unstylish hotel."
      1.1 "89% criticized the plain hotel."
      4.8 "52% didn't like the unstylish hotel."
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    Overall rating

    8.1 Excellent
    based on 189 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 8.6 "Generally very clean."
      8.1 "81% said rooms were clean."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 6.8 "Average value."
    • 5.4 "Breakfast is mediocre."
    • 4.0 "Rooms are not good."
      2.7 "73% didn't like the uncomfortable beds."
      2.8 "72% said rooms were small."
      3.2 "68% complained about the bathroom."
    • 3.2 "Horrible vibe."
    View all review categories

    Overall rating

    7.7 Good
    based on 488 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      8.4 "84% liked the proximity to shopping."
    • 7.8 "Good service."
      9.3 "93% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 6.8 "Average value."
    • 5.5 "Internet is average."
    • 5.2 "Breakfast is mediocre."
    • 3.1 "Horrible vibe."
      2.7 "73% criticized the unstylish hotel."
    • 2.7 "Quite uncomfortable."
      2.1 "79% said rooms were small."
      3.1 "69% didn't like the uncomfortable beds."
      2.5 "75% criticized the small bathroom."
    • 2.5 "Awful rooms."
      2.3 "77% complained about the bathroom."
      2.1 "79% said rooms were small."
      3.1 "69% didn't like the uncomfortable beds."
      2.7 "For 73%, the rooms looked old."
      3.3 "67% thought they were poorly maintained."
      2.5 "75% criticized the small bathroom."
      3.6 "64% had problems with the shower."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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